Company News • 10.06.2015

Comprehensive automated management of retail services

SPAR Group announces seamless global retail service operations system

Comprehensive automated management of retail services...
Source: SPAR Group

SPAR Group has announced the launch of its SPARtrac Global Retail Service Operations System.

The enhanced system, culminating years of research, development and testing, has been designed to provide retailers and manufacturers the most comprehensive set of tools for more efficiently managing retail services including general merchandising, demonstrations, promotional events, sales assist, audits and assembly.

Panos Mastrogiannis, SPAR Group's Chief Information Officer, commented, "Our global, Fortune 1000 Clients are actively seeking more efficient customized solutions to manage increasingly complex merchandising and compliance needs across their global retail locations.  SPARtrac seamlessly manages everything from job initiation to reporting while also providing unlimited data collection capabilities in real-time, worldwide. We routinely collect more than 1000 data points in a single store visit. Competitive systems only collect a fraction of that amount."

By providing more operational visibility and control, SPARtrac provides a clearer picture of what is happening on the sales floor and speeds up reaction times to maximize product movement, while optimizing field efficiencies at the same time. The combination of more visibility, speed, control, accuracy and efficiency in moving product through the store leads to more sales and profits. 

A few specific key benefits include:

  • More than 170 applications for automated management and visibility of everything from personnel and workflow management to data collection and reporting to issue tracking and resolution. Most competitor systems manage only a handful of applications
  • Unlimited data point collection.  Most collect only a few
  • Uninterrupted data collection with no connectivity needed. With most others, merchandisers need to find data connection to collect store data, slowing the work down considerably
  • Multi-lingual capabilities that seamlessly connect multiple countries around the world, thus improving the visibility and management of international operations
  • Adaptive technology: SPARtrac integrates with client systems, is customizable to solve specific client needs, and incorporates the latest technologies and tools from across the globe, including image recognition software for more efficient auditing
  • Workflow management and data reporting by country, district, retailer, state, store, fixture, UPC, merchandiser and more
  • Six Sigma reliability levels with 24/7/365 tech support worldwide

The SPARtrac Global Retail Service Operations System is fully operational now for use by all SPAR Clients. Its launch coincides with a re-launch of SPAR's website, which includes a portal for clients to log into the SPARtrac system and access real-time data to aid in making critical business decisions quickly. 

The new dashboard allows Clients to quickly see topline results and identify trends with graph and chart summaries, view an execution heat map to see where store visits are scheduled, completed and pictures have been taken, access the SPAReyes Photo/Video Manager, track issues, and drill down to specific data of interest to them with a quick click. Clients can also access all data wherever they are using the system's SPAR On The Go mobile app.

Both the new SPARtrac Global Retail Service Operations System and the message throughout the new website reinforce SPAR's focus on the end result of what it helps its clients do: Get more out of the store. SVP Marketing Dave Musiel stated, "The primary focus of many of our competitors is on selling product into the store. At SPAR, we maximize our Clients' results by thinking differently. It's not about how much product gets in the store. It's about how much gets out. Our job, and the job of our technology, is to optimize the sell-through as quickly, efficiently and informatively as possible."

Source: SPAR Group

related articles:

popular articles:

Thumbnail-Photo: Cash Management with the apg® Note Acceptor...
06.08.2024   #security #cashpoints

Cash Management with the apg® Note Acceptor

Stand-alone or as addition to the smarttill® Suite

Theft and counterfeit fraud are significant threats to retailers, underscoring the need for secure cash management solutions.For reliable bill validation and secure storage of high-volume bills, the apg® Note Acceptor is an essential tool. It ...

Thumbnail-Photo: Zebra: Using transparency to combat losses and shrinkage...
24.05.2024   #Tech in Retail #personnel management

Zebra: Using transparency to combat losses and shrinkage

Companies in the retail sector like Lowes Food, Belk’s and Vera Bradley are gearing themselves up for the future with cost optimisation strategies.

Loss prevention is playing an increasingly important role in reducing inventory discrepancies.Inventory is a major challenge for companies in the retail sector: 82% of retailers in Zebra's latest 16th Annual Global Shopper Study say that ...

Thumbnail-Photo: Time saving made easy
18.07.2024   #brick and mortar retail #software applications

Time saving made easy

Use of technology in retail: focus on increasing efficiency and customer satisfaction

Task management software is one of the retail solutions designed to help shops save time and ...

Thumbnail-Photo: Introducing the Salto Glass XS Reader Series...
10.07.2024   #RFID (radio frequency identification) #access control systems

Introducing the Salto Glass XS Reader Series

Redefining Smart Access Control

Salto proudly unveils the Glass XS Reader Series, an innovative line of products ...

Thumbnail-Photo: Introducing the Design XS Keypad Wall Reader Series...
23.07.2024   #access control #authentication

Introducing the Design XS Keypad Wall Reader Series

A New Level of Security and Convenience for Access Control

Leading global access solutions provider Salto Systems, part of SALTO WECOSYSTEM, is thrilled ...

Thumbnail-Photo: Transform Customer Interactions with apg® Customizable Kiosk Floor Stand...
06.08.2024   #customer experience #kiosk applications

Transform Customer Interactions with apg® Customizable Kiosk Floor Stand

The leading provider of point-of-sale cash management and retail solutions, proudly announces the launch of its new Kiosk Floor Stand.

This innovative stand is designed to revolutionize customer service in various business environments through its high adaptability and user-focused design.The apg® Kiosk Floor Stand is unique in its ability to meet the diverse needs of different ...

Thumbnail-Photo: Successful customer loyalty in times of change: how to win with...
31.07.2024   #brick and mortar retail #sustainability

Successful customer loyalty in times of change: how to win with omnichannel

Challenges and trends in a cross-channel strategy

How has customer loyalty changed? Why is a well thought-out omnichannel strategy crucial ...

Thumbnail-Photo: Fashion retail: mobile discovery, more convenient shopping...
04.07.2024   #online trading #brick and mortar retail

Fashion retail: mobile discovery, more convenient shopping

How Breuninger is breaking boundaries with omnichannel

Breuninger, with twelve stores in Germany and another in Luxembourg, provides a traditional shopping experience ...

Thumbnail-Photo: Intelligent shopping assistant: how can it help in the store?...
26.06.2024   #brick and mortar retail #app

Intelligent shopping assistant: how can it help in the store?

Practical examples of use in DIY stores and fashion stores

Product search, navigation, shopping basket management and checkout: intelligent shopping assistants can now be integrated into ...

Thumbnail-Photo: How Smart Cash Management Can Enhance Customer Satisfaction and...
13.08.2024   #customer satisfaction #Tech in Retail

How Smart Cash Management Can Enhance Customer Satisfaction and Engagement

Exclusive report from apg Solutions EMEA Ltd. shows possible solutions

More and more retailers are integrating cash payment at self-checkout (SCO). The reason for this is that consumers want to have the choice of how they pay. In times of high inflation, people want to know exactly what they are spending.But ...

Supplier

apg Solutions EMEA Ltd.
apg Solutions EMEA Ltd.
4 The Drove
BN9 0LA Newhaven
SALTO Systems GmbH
SALTO Systems GmbH
Schwelmer Str. 245
42389 Wuppertal
Zebra Technologies Germany GmbH
Zebra Technologies Germany GmbH
Ernst-Dietrich-Platz 2
40882 Ratingen