Product • 20.03.2005

G.O.L.D. Vocal enables warehouse operations via voice recognition technology

G.O.L.D. Vocal enables warehouse operations via voice recognition technology...
G.O.L.D. Vocal enables warehouse operations via voice recognition technology

G.O.L.D. Vocal
The application module of the G.O.L.D. Software family enables warehouse operations via voice recognition technology.

G.O.L.D. Vocal is a comprehensive tool to perform:

  • Quality inspection,
  • Cross-docking,
  • Goods reception,
  • Order pick,
  • Cycle counting,


and to improve:

  • Logistics performance,
  • Warehousing productivity.


G.O.L.D. Software
Aldata G.O.L.D. is a complete solution dedicated to the supply chain for the retail, wholesale, industry and 3rd party logistics sectors.
Aldata Solution, with its G.O.L.D. software package, has a global product presence with prestigious references over many thousands of sites.

Logistics Performance for Critical Success
G.O.L.D. Vocal is a Warehouse Execution System (WES) for hands-free, eyes-free warehouse operations which utilises uses advanced voice recognition and speech synthesis technology to enable warehouse operators to communicate effortlessly with the warehouse management system (WMS) G.O.L.D. Stock. Each operator is equipped with a mobile transaction computer terminal, a voice-directed portable computer, by means of which voice orders, verbal requests for information as well as order execution confirmations can be communicated by voice.
G.O.L.D. Vocal is a WES enhancement module to the G.O.L.D. Stock WMS and includes:

Talkman Terminal

  • One box solution
  • Hands-free, eyes-free operation
  • Lightweight, rugged, portable design
  • Bar code, printer compatible
  • Compatible with any speech dialect or accent
  • Simple to operate
  • Integration into most operating systems
  • On board RF digital radio


TalkFace Server The suite of applications that process and control all data traffic between G.O.L.D. Stock and the warehouse operators. The TalkFace Server communicates via a network with G.O.L.D. Stock and the operators communicate with the TalkFace Server through wireless RF Access Points.


TalkFace - The TalkFace system consists of:

  • Terminal & Operator Manager: terminal management (send software, updates and information, group and task assignment) and parameter management (voice templates, vocabulary, volume, speech speed, type of headset, etc).
  • Pick Manager: operator and system request management (data traffic management).
  • Support Manager : on-line customer service (TalkFace Server remote access).
  • Import / Export Manager : information import and conversion.
  • MIS Manager: view and update information about the work at hand, assign orders, set priorities and many more features including multiple report functions.



Productivity and Benefits

  • Productivity Improvements: 5-10% for dry products, 30-40% for weighed products, 30-60% for hanging garments with less errors, easily changed priorities and precise time management.
  • Return on Investment: normally less than 12 months.
  • Flexibility: easily and quickly adapted to the specific needs of customers.
  • Openness: The integration with G.O.L.D. Stock allows customers to use voice terminals directly connected to the WMS, resulting in less errors and higher productivity.


G.O.L.D. Stock, multi-lingual, operates under UNIX and Windows NT under Oracle and in an AS/400 environment. G.O.L.D. Vocal, the TalkFace Server, developed in Java, runs on a AS400, Windows NT, Unix or Linux platform under Oracle, DB2 and Native / JDBC.

Supplier

Symphony RetailAI

Josef-Lammerting-Allee 25
50933 Köln
Germany

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