Technology

Presenting the news and products in retail technology: IT solutions, hardware and software for retailers.

Employees of a supermarket sitting at the cash register behind a spit...

#security #brick and mortar retail

Spit protection instead of push feed systems

Medium-sized company POS Tuning converts production and develops hygiene products

A mannequin with sweater next to a shelf with wool

#electronic shelf labels (ESL) #electric displays

Collaboration of Hobbii.dk with Delfi Technologies

Danish e-commerce company has found the recipe for physical stores

Graphic of a virtual chatbot for customer service; copyright:...

#consulting #customer relationship management

Our bot is happy to assist you

Chatbots and AI virtual assistants automate customer service

#online trading #retail

Shop NEXT 2020

Next shopping experience

#pos systems #cashpoints

Saving time and money: More POS systems

Saving you time, energy, and space – Traditional checkouts are so yesterday. "Multi Device" is the new way to go

#payment systems #digitization

Wirecard and Klarna launch joint payment solution for merchants

Wirecard embeds all three Klarna payment methods into merchants' checkout

#consulting #brick and mortar retail

Tired of paperwork? It’s time for AI!

Artificial intelligence helps small and medium-sized retailers to tackle accounting

#logistics #delivery

Blockchain guideline for companies

Guideline offers overview of foundational data elements and standards to enable supply chain visibility

#online trading #online marketing

3D product configuration: individualization online and in real time

Video interview with Yusuf Sahin, sales consultant at Derwid

e-commerce

#online trading #e-commerce

International SEO for e-commerce

Product mix strategy proves to be the biggest challenge

#e-commerce #cashpoints

INTERNET WORLD EXPO 2020

ROQQIO makes retailers fit for the networked future

Twisted trunks and branches in the forest

#online trading #e-commerce

Cutting through the tax jungle

Startup helps online retailers to be fully compliant with European VAT regulations

epos systems

#epos systems #customer satisfaction

The cash register capable of everything

Flexible use from manned checkout to self-checkout point

#epos systems #cashpoints

Effective and Independent

Present and future of self-checkout

A woman is standing at a self-service checkout in the supermarket and typing on...

#epos systems #brick and mortar retail

Self-service for faster checkout

“Moments that Inspire”: Toshiba shows at EuroShop stationary as well as mobile solutions

mobile payment

Payment process with the smartphone at the POS

#mobile payment #retail

FinTechs are reshaping the German payment industry

Online retailers and customers prefer modern, fast, and easy financial services

#mobile payment #security

Password? No need!

Interview with Dr. Daniel Schellenberg, COO of IDEE GmbH

A burning dollar note; copyright: PantherMedia/v.gi...

#online trading #mobile payment

Online payment fraud losses to exceed $200 billion

Ongoing high level of data breaches and fraud innovation driving losses

security

Several modern electronic cash registers with displays...

#security #pos systems

Poindus VariPOS TSE Solution

TSE for German fiscal regulations

Cloud-based access control SALTO KS secures the six shops of Fairytale Frozen...

#security #security management

Cloud access control for Fairytale Frozen Yogurt

SALTO Solutions presents the SALTO KS cloud-based access control system

A Smartphone is being held against a door

#security #security management

Cloud access control for retail companies

SALTO KS Keys as a Service: Manage access wire-free and in real-time

data management

A person in a hoodie puts his hands in front of his face...

#customer satisfaction #data management

Helpful customization or furtive manipulation?

How Germans see personalization of online services

View into a huge shopping mall with several floors

#data management #payment systems

Backend integration retail

Smooth real time data exchange

#data management #cashpoints

APG: cash drawers are innovative

iXtenso spoke to APG at Euroshop 2020

payment systems

Booth of VR-Payment at the EuroShop 2020

#mobile payment #payment systems

For retailers: VR Payment China Solution

Payment specialist opens the Chinese market to retailers with a comprehensive solution for Alipay and WeChat

#payment systems #Trade fair special EuroShop 2020

Pay-As-You-Go

VR Payment and BMS Consulting bring fully automated payment to the point of
sale with payfree

#payment systems #Trade fair special EuroShop 2020

Modern cash management at the bakery counter

GLORY at EuroShop 2020

self-checkout systems

#brick and mortar retail #self-checkout systems

Self-Service for the ultimate customer experience

EuroShop 2020: iXtenso spoke with Diebold Nixdorf

Self-Checkout System von Toshiba mit Bananen

#self-checkout systems #Trade fair special EuroShop 2020

Toshiba demonstrates the future of shopping at EuroShop 2020

Toshiba spotlights innovations enabling retailers to create “moments that inspire”

#pos marketing #self-checkout systems

Toshiba bolsters point-of-sale performance with latest Intel technology

9th generation Intel® Core™ processor enhances retailer operations and customer experience

Trade fair special EuroCIS 2019

A payment device with a display; copyright: iXtenso...

#payment systems #Trade fair special EuroCIS 2019

“Carbon” – The future of payment transactions by InterCard

Customer-oriented processes beyond standard market solutions

Man uses self service kiosk with touch screen; copyright: beta-web...

#kiosk terminals #self service terminals

Posiflex: interactive self-service kiosk systems for the POS

Going through changes and coming out stronger - Posiflex aquisitions

Man during Interview holding an umbrella over his head; copyright: beta-web...

#self-checkout systems #Trade fair special EuroCIS 2019

Toshiba: artificial intelligence for frictionless shopping

AI, edge computing and smart shelf technology at the EuroCIS 2019

16.03.2020 #mobile payment #retail

FinTechs are reshaping the German payment industry

Online retailers and customers prefer modern, fast, and easy financial services

FinTech companies are securing more and more German payment market shares and are turning the traditional banking business model upside down with their innovative digital solutions. This was one of the findings of a recent ECC Köln (Cologne) ...

12.03.2020 #electronic shelf labels (ESL) #marketing

Young merchant beats all sales records

Electronic shelf labels save time for promotional activities

In 2019, the independent merchant, Matias Paaske, in charge of Min Købmand in Østerild (Denmark), won the "Merchant of the Year" award in the Dagrofa group. The great honor comes after an impressive development of the store ...

12.03.2020 #online trading #e-commerce

International SEO for e-commerce

Product mix strategy proves to be the biggest challenge

If you want to rank internationally, you must make SEO (search engine optimization) an integral part of your e-commerce project management right from the start – and this applies to both the launch and relaunch of a new store. Poor SEO ...

09.03.2020 #mobile payment #security

Password? No need!

Interview with Dr. Daniel Schellenberg, COO of IDEE GmbH

Do you have an existing user account? Did you forget your password? No doubt, those are some annoying questions when you shop online. The brains behind IDEE agree and leverage your "digital identity" to make surfing and online shopping ...

06.03.2020 #e-commerce #cashpoints

INTERNET WORLD EXPO 2020

ROQQIO makes retailers fit for the networked future

ROQQIO will participate in this year's INTERNET WORLD EXPO in Munich on March 10 and 11, the information platform for e-commerce decision-makers and Internet professionals. By visiting the ROQQIO booth in Hall C5, POS-C9, retailers will learn ...

02.03.2020 #electronic shelf labels (ESL) #electric displays

Let-Køb introduces new technology to save time

First store in the Let-Køb chain invests in electronic shelf labels

As the first store in the Let-Køb chain, ‘The Old Grocery Store’ at Rømø has chosen to invest in electronic shelf labels to ensure correct labeling of goods and to make sure that the signage always is up-to-date. A ...

02.03.2020 #brick and mortar retail #omnichannel

One-way street turns into central hub

Checkout area a game changer for retailers: payment goes “omnichannel“

Retail checkout counters have to rise to the challenge of ever-increasing customer needs and expectations: The checkout as a one-way street, where customers simply pay for their items and physically take them home, is no longer a viable business ...

02.03.2020 #online trading #mobile payment

Online payment fraud losses to exceed $200 billion

Ongoing high level of data breaches and fraud innovation driving losses

A new study from Juniper Research has found that businesses in e-commerce, airline ticketing, money transfer and banking services, will cumulatively lose over 200 billion dollars to online payment fraud between 2020 and 2024, driven by the increased ...

26.02.2020 #customer satisfaction #customer relationship management

When is the customer especially HAPPY?

155.9 million data points from over 1,000 retailers globally reveals happiest and unhappiest retail seasons

Easter is the unhappiest major retail event of the year, while shoppers love Halloween shopping, according to data from the world’s leading customer feedback solution, HappyOrNot.The Finnish technology company, which works with retailers such ...

26.02.2020 #customer satisfaction #data management

Helpful customization or furtive manipulation?

How Germans see personalization of online services

To ensure that our online experience is closely tailored to our interests and preferences, algorithms collect our personal data and analyze our online behavior. The data collected are used to infer sensitive information and to shape our digital ...

25.02.2020 #online trading #e-commerce

Cutting through the tax jungle

Startup helps online retailers to be fully compliant with European VAT regulations

Anyone who sells goods online is obliged to pay value-added tax (VAT). The amount depends on the respective national regulations. But what happens if you have cross-border exports and transactions? How much VAT do sellers have to pay in this case ...

20.02.2020 #mobile payment #payment systems

For retailers: VR Payment China Solution

Payment specialist opens the Chinese market to retailers with a comprehensive solution for Alipay and WeChat

VR Payment presents the ‘China Solution’ at the EuroShop 2020: An all-round service package with which retailers can gain access to the Chinese market and profit from the increasing spending by tourists from Asia. In addition to the ...

19.02.2020 #brick and mortar retail #self-checkout systems

Self-Service for the ultimate customer experience

EuroShop 2020: iXtenso spoke with Diebold Nixdorf

Diebold Nixdorf as a leader in connected commerce offers innovative technologies for the optimized mix of self-service and checkout systems. With the program Storerevolution™ their solutions are a benefit for customers and retailers at the ...

19.02.2020 #customer satisfaction #brick and mortar retail

Checkpoint: Commitment to the shopping experience

Technologies for satisfied customers

Are you wondering how you can deliver a seamless shopping experience to your customers? Checkpoint's experts provide retailers with three ways to make your customers even happier. Watch the video to learn more. ...

18.02.2020 #Trade fair special EuroShop 2020 #EuroShop

Energy saving with communicating glass systems

EuroShop 2020: iXtenso spoke with Saint-Gobain

Saint-Gobain presents their latest innovation on glass for the commercial refrigeration. It offers a concept of digital solutions based on communicating glass systems driven by an application, with the aim to display information to the consumer and ...

18.02.2020 #online trading #brick and mortar retail

Building the bridge between offline and online

Mobile click & collect station for remote locations

With e-commerce growing stronger every year, there is a rising pressure to run brick and mortar stores more efficiently. One way is to connect online and offline services for the benefit of the customer. Jacob Tveraabak, CEO, and Amanda Cremon, ...

18.02.2020 #epos systems #customer satisfaction

The cash register capable of everything

Flexible use from manned checkout to self-checkout point

Customers walking through the store with their own cash register on hand? This versatility of shop technology and shop fittings corresponds to the change in brick and mortar retail. MAGO wants to help retailers to meet this challenge with ...

17.02.2020 #payment systems #Trade fair special EuroShop 2020

Pay-As-You-Go

VR Payment and BMS Consulting bring fully automated payment to the point of
sale with payfree

For the first time ever, payfree realises the vision of cash register free checkouts without camera surveillance and expensive sensor technology on the shelvesThe payment process begins automatically upon passing the checkout areaInnovative process ...

16.02.2020 #payment systems #Trade fair special EuroShop 2020

Modern cash management at the bakery counter

GLORY at EuroShop 2020

"Cash management centralized - all services from the cloud" is the motto of this year's trade fair by payment expert GLORY. At their booth at EuroShop, they will be presenting solutions for automated cash processing. iXtenso spoke with ...

16.02.2020 #consulting #brick and mortar retail

Leveraging your retail strengths with digitization and automation

Oliver Voßhenrich of POS Tuning talks about EuroShop 2020 and the promise of process optimization

Retailers have to make multiple decisions every day as it pertains to the point of sale (POS) according to the managing director of POS Tuning. He explains how digitization and automation help the industry to minimize manual processes and free up ...

14.02.2020 #data management #payment systems

Backend integration retail

Smooth real time data exchange

The stationary retail more and more slipped into a defensive position over the past two decades. First by online-shops, which are well established in the meantime. Second by smartphones, allowing shopping from everywhere – even if a customer ...

14.02.2020 #data management #cashpoints

APG: cash drawers are innovative

iXtenso spoke to APG at Euroshop 2020

Anyone who thinks the world of cash drawers is boring is wrong. Because constant innovation for the POS is important and APG Cash Drawer is working on just that. Ben Giese from the iXtenso editorial team spoke to Andrew Carr, Managing Director, ...

13.02.2020 #sustainability #app

Digital tool helps MENY in the fight against food waste

Printing discount labels directly from the app

After a convincing test, Dagrofa rolls out the food waste app ‘Whywaste’ in all the Danish MENY stores. At MENY in Solrød, the store has already managed to achieve a significant reduction in food waste. In addition to the app, the ...

13.02.2020 #self-checkout systems #Trade fair special EuroShop 2020

Toshiba demonstrates the future of shopping at EuroShop 2020

Toshiba spotlights innovations enabling retailers to create “moments that inspire”

Toshiba Global Commerce Solutions offers EuroShop 2020 attendees a look into the future via its ‘Frictionless Store’, Feb. 16-20, hall 6 booth C41 in Düsseldorf, Germany. Toshiba’s innovative solutions enable retailers to ...

12.02.2020 #epos systems #cashpoints

Effective and Independent

Present and future of self-checkout

Better use of personnel, lowering overhead costs while still providing customers with a smooth and seamless shopping experience – that’s what every retailer strives to accomplish. For Thomas Dibbern, CEO of ALMEX GmbH, there is an ...

11.02.2020 #brick and mortar retail #app

7-Eleven pilots cashierless store concept

First cashierless store opens at company headquarters

7-Eleven, Inc. is pushing the technological envelope once again, testing a cashierless store at its corporate headquarters, in Irving, Texas. During the pilot, the 700-square-foot non-traditional store is available to 7-Eleven employees."Retail ...

11.02.2020 #security #pos systems

Poindus VariPOS TSE Solution

TSE for German fiscal regulations

Kassensicherungsverordnung (KassenSichV) regulates the technical requirements for electronic recording and security systems, such as Point-of-Sale (POS) systems & electronic cash registers in order to end the manipulation and potential tax ...

11.02.2020 #kiosk terminals #Trade fair special EuroShop 2020

Light up the future with Posiflex at EuroShop 2020

Serviced IoT solutions: personalized, flexible and connected

The Posiflex Group, a synergy of world-leading POS, kiosk, and industrial computing technologies — will bring its Serviced IoT solutions to EuroShop 2020, the leading Europe trade fair for the retail industry, from February 16th – 20th ...

10.02.2020 #security #security management

Cloud access control for Fairytale Frozen Yogurt

SALTO Solutions presents the SALTO KS cloud-based access control system

Fairytale Frozen Yogurt wanted more flexibility than a mechanical locking system could provide for its six stores. They achieved this thanks to the SALTO KS cloud-based access control system. The six shop entrance doors were equipped with electronic ...

07.02.2020 #displays #electronic shelf labels (ESL)

Smart digital labels and pricing automation

SES-imagotag at EuroShop 2020

For 25 years, SES-imagotag has been the trusted partner of retailers for in-store digital technology. SES-imagotag, the worldwide leader in smart digital labels and pricing automation, has developed a comprehensive IoT and digital platform that ...

07.02.2020 #displays #Trade fair special EuroShop 2020

A display goes future

Presentation of the unique edition of clic up display units

As part of the world's leading trade fair EuroShop Düsseldorf 2020, a trade fair for innovative products for global retail, burkhardt leitner modular spaces is presenting its new product clic up and a unique edition of clic up display units ...

06.02.2020 #online trading #e-commerce

Next Level Point of Sale: The transformation of the buyer-seller dialogue

VR Payment at the EuroShop 2020

Tempora mutantur – and rather quickly. While the focus of interest in this sector has primarily been on online trade in recent years, analogue trade is currently moving back into the foreground. Competition among distribution channels is ...

04.02.2020 #pos management #marketing research

Retail automation market soaring to reach $23.58 billion by 2026

Drivers: need for enhanced business procedures and inventory management

A recent research report added by Big Market Research states that the global retail automation market is expected to reach 23.58 billion dollars by 2026 and grow at a substantial growth rate of 9.6 percent from 2019 to 2026.The report explains the ...

04.02.2020 #customer satisfaction #personnel management

Five customer experience considerations for retailers

From forethought to a proper execution

Anyone can sell a product, and customers have plenty of choices when making a purchase. So how does a retailer stand out from the crowd to keep customers coming back? It all comes down to the kind of customer experience you deliver.It’s no ...

01.02.2020 #refrigeration cabinets #Trade fair special EuroShop 2020

Solid Lines 2020, a product range …

… designed with the idea of generating unforgettable shopping experiences

New architectural and design concepts are appearing in the conceptualization of current supermarkets, especially aimed at improving the customers' shopping experience by incorporating solutions that generate value, allowing to optimize energy ...

01.02.2020 #e-commerce #cashpoints

Mobile With Added Value

Merchant apps turn smartphones and tablets into a sales tool

At this year’s EuroShop in Düsseldorf, which will take place from 16 to 20 February, Hamburg-based software company ROQQIO will show visitors what a self-checkout and mobile POS can do.As we all know, there are plenty of names and terms ...

01.02.2020 #app #software as a service (SaaS)

Versatile access control solutions for retailers and chain stores

SALTO Systems at EuroShop 2020 in Düsseldorf

SALTO presents its versatile electronic access control solutions at EuroShop in Düsseldorf (hall 6, booth E17). The focus will be on the cloud access control SALTO KS Keys as a Service, which enables all types of wholesalers and retailers, ...

30.01.2020 #software as a service (SaaS) #Trade fair special EuroShop 2020

cloud4retail – the revolutionary platform for retailers

Essential services like price calculations, loyalty or promotions

GK Software SE is reinforcing its claim to be the world’s leading provider of software solutions for the retail sector with its cloud4retail platform. cloud4retail combines what is absolutely essential for a forward-looking solution in one ...

27.01.2020 #security #security management

Cloud access control for retail companies

SALTO KS Keys as a Service: Manage access wire-free and in real-time

With SALTO KS Keys as a Service, all types of wholesalers and retailers, chain restaurants and banks can manage access to all shops, locations, offices and warehouses/storage rooms wire-free and in real-time. This enhances loss prevention, helps to ...

27.01.2020 #online trading #e-commerce

New research shows live chats can increase sales by nearly 16 percent

Sellers with limited feedback benefit the most

Live chat tools allow for communication between sellers and buyers. They are popular instruments for e-commerce sites that don't have the advantage of face-to-face communication that brick-and-mortar stores do. New research in the INFORMS ...

25.01.2020 #online trading #software management

With Magento 1 ending support, online retailers need to migrate platforms

‘End of support’ should not mean ‘end of business’, says Kooomo

In June, Magento 1 will no longer receive security patches or updates, making associated ecommerce sites vulnerable to a variety of threats. Online retailers who have not already started the process will need to urgently consider which platform ...

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