omnichannel

Thumbnail-Photo: Shopping experience with interactive digital signage applications...
25.05.2021   #brick and mortar retail #digital signage

Shopping experience with interactive digital signage applications

Using lift & learn features and smart mirrors to activate customers

The advantage in traditional stores: customers can examine the items and pick them up. The advantage in e-commerce: There is a wide range of products and information. With the use of digital signage solutions, these two advantages can be ...

Thumbnail-Photo: You don’t need big tech investments, but creativity...
28.04.2021   #online trading #e-commerce

You don’t need big tech investments, but creativity

How brick-and-mortar retail can profit during (or thanks to!) the lockdown

The Corona pandemic has led to an immediate dovetailing of brick-and-mortar and online retail. This development is overdue, says Gerold Wolfarth, Founder & CEO of bk Group. We don't need large tech investments, but creativity, he points ...

Thumbnail-Photo: Automation leading the way to retail success...
19.04.2021   #e-commerce #brick and mortar retail

Automation leading the way to retail success

Possibilities of modern technology – online and offline

COVID-19 creates a slew of unprecedented challenges for retailers. In Germany, shops are closed due to the lockdown again since December, and many retailers not only fear the economic impact, but also that their customers might not return to the ...

Thumbnail-Photo: One-third of consumers will increasingly use buy online, pickup-in store...
13.04.2021   #coronavirus #services

One-third of consumers will increasingly use buy online, pickup-in store services

Consumer surveys on order pick-up preferences and BOPIS

The global pandemic has drastically changed consumer behaviors – most notably, the way in which we shop. In fact, U.S. ecommerce sales increased more last year than they have in the past two decades – and Buy Online, Pickup In-Store ...

Thumbnail-Photo: Multichannel retail adoption accelerated during 2020 holidays...
08.04.2021   #e-commerce #coronavirus

Multichannel retail adoption accelerated during 2020 holidays

GlobalData report on ecommerce development during pandemic

New research on the shopping habits of over 107,000 consumers since the start of the pandemic has shown that COVID-19 impacts drove increased adoption and growth of multichannel retail, further cementing its role in retail going forward.Online ...

Thumbnail-Photo: Burberry to launch virtual flagship store
30.03.2021   #fashion #omnichannel

Burberry to launch virtual flagship store

Partnership with ELLE Digital Japan

In Burberry’s latest venture in digital innovation, the luxury fashion house has collaborated with ELLE Digital Japan to create an interactive virtual replica of its flagship Ginza store. Burberry regularly pushes the boundaries through ...

Thumbnail-Photo: Retailers cite conversion optimization as the #1 ecommerce challenge...
25.03.2021   #online trading #e-commerce

Retailers cite conversion optimization as the #1 ecommerce challenge

State of payments across retail in Europe

Mollie, payment service provider in Europe, has published research unveiling the state of payments in retail today as well as the challenges and opportunities in the retail market following a turbulent year. For example, when asked the biggest ...

Thumbnail-Photo: Retail statistics, trends and forecasts for 2021...
23.03.2021   #e-commerce #brick and mortar retail

Retail statistics, trends and forecasts for 2021

Outlook: omnichannel, mobile, and social commerce

Without a doubt, COVID-19 changed the way most people see the world, and retail was one of the hardest-hit sectors. In October 2020, in-store footfall in the US was a massive 34.5% lower than October 2019, and 60% of customers said that COVID-19 may ...

Thumbnail-Photo: Sephora to expand brick & mortar footprint across the U.S....
16.03.2021   #brick and mortar retail #services

Sephora to expand brick & mortar footprint across the U.S.

Omni-channel in-store experience for shoppers

Sephora announced its largest store expansion in the retailer’s 21-year history in the U.S., including over 60 freestanding client-centric locations and 200 locations opening inside Kohl’s stores later this year.Following a year in which ...

Thumbnail-Photo: Three ways to make better use of mobile marketing...
08.03.2021   #online trading #e-commerce

Three ways to make better use of mobile marketing

Social media, mobile optimization, QR codes – practical rips for retailers

The pandemic has rapidly changed the way consumers interact with brands, with digital platforms becoming the sole way for browsing and purchasing goods and services in almost all sectors. This has resulted in a tremendous rise in the use of mobile, ...

Thumbnail-Photo: Ahold Delhaize USA companies expand micro-fulfillment capabilities...
25.02.2021   #e-commerce #supply chain management

Ahold Delhaize USA companies expand micro-fulfillment capabilities

Readying an omnichannel supply chain

Peapod Digital Labs, Ahold Delhaize USA’s digital, e-commerce and commercial engine, announced a new micro-fulfillment technology pilot with The GIANT Company in the Philadelphia market.Part of an e-commerce fulfillment center (EFC), the pilot ...

Thumbnail-Photo: Zalando onboards C&A to Connected Retail
18.02.2021   #online trading #brick and mortar retail

Zalando onboards C&A to Connected Retail

Network passes 3.000 active stores mark

Zalando, Europe’s leading online platform for fashion and lifestyle, continues to grow its Connected Retail network at high speed. The program now counts over 3.000 active stores, selling to millions of Zalando customers online. Since the ...

Thumbnail-Photo: Southeast Asian online and offline health and beauty partnership...
06.02.2021   #online trading #e-commerce

Southeast Asian online and offline health and beauty partnership

Grab brings beauty products from over 2,200 Watsons stores to customers’ doorsteps

A.S. Watson Group, an international health and beauty retailer, and Grab, Southeast Asia’s super app, announced the largest O+O (online and offline) health and beauty partnership in Southeast Asia, spanning across six Southeast Asian markets ...

Thumbnail-Photo: How the industry thinks: The most important trends for 2021...
05.01.2021   #brick and mortar retail #digitization

How the industry thinks: The most important trends for 2021

What awaits retailers after the first Corona year?

2020 – most certainly not an easy year. But many agree: The only way forward is to look ahead. So we asked industry insiders – retailers, academics, manufacturers – what they expect for this year. How will changing customer ...

Thumbnail-Photo: All knitted and sewn up: an online yarn retailer takes a stationary...
13.07.2020   #online trading #brick and mortar retail

All knitted and sewn up: an online yarn retailer takes a stationary foothold

iXtenso’s interview with Joachim Hansen, retail manager at Hobbii

It’s all about yarn at Hobbii. From now on, the Danish retailer does not just sell exclusively online but also in physical stores. Joachim Hansen describes how digitization and personal contact interact in the retail stores. ...

Thumbnail-Photo: Hobbii continues the growth adventure …
23.06.2020   #brick and mortar retail #POS systems

Hobbii continues the growth adventure …

… with new stores and several digital initiatives

The online store Hobbii.dk continues the opening of physical stores with the launch the third store in Tarup shopping center in Odense, Denmark. The close collaboration with Delfi Technologies, which is based on several digital initiatives, will ...

Thumbnail-Photo: Study on firms return policies offline and online...
06.05.2020   #online trading #brick and mortar retail

Study on firms' return policies offline and online

Guidance on pricing, returns, refunds

Because customers who shop online cannot try on their purchases, a third of all Internet sales get returned. But handling these returns is costly, giving retailers that have both physical stores and digital sales a clear advantage over retailers ...

Thumbnail-Photo: Local, cross-channel, pared down – retail trends...
27.04.2020   #brick and mortar retail #digital signage

Local, cross-channel, pared down – retail trends

Pointers from 3 EuroShop 2020 exhibitors

Current and future retail trends – what better place to look for them than EuroShop, the World’s No. 1 Retail Trade Fair.iXtenso was there and talked to several exhibitors about their visions and their contribution to the future of ...

Thumbnail-Photo: Running shoes in Portland
30.03.2020   #brick and mortar retail #omnichannel

Running shoes in Portland

Fleet Feet launches new retail concept shop

Fleet Feet has announced the debut of Fleet Feet Drop Shop, a new retail concept shopping experience in Portland, Ore. The first-of-its-kind retail concept for Fleet Feet combines the brand's 3D foot scanning technology and personalized ...

Thumbnail-Photo: Customer-centered, digital and adaptive
23.03.2020   #brick and mortar retail #digitization

Customer-centered, digital and adaptive

Bonprix’s Fashion Connect Store in Hamburg

In-store shopping via app – the fashion connect store in downtown Hamburg makes it happen. Daniel Füchtenschnieder, chief executive officer of Bonprix retail, is one of the creative minds behind the new retail concept. An interview about ...

Thumbnail-Photo: INTERNET WORLD EXPO 2020
06.03.2020   #e-commerce #cashpoints

INTERNET WORLD EXPO 2020

ROQQIO makes retailers fit for the networked future

ROQQIO will participate in this year's INTERNET WORLD EXPO in Munich on March 10 and 11, the information platform for e-commerce decision-makers and Internet professionals. By visiting the ROQQIO booth in Hall C5, POS-C9, retailers will learn ...

Thumbnail-Photo: One-way street turns into central hub
02.03.2020   #brick and mortar retail #omnichannel

One-way street turns into central hub

Checkout area a game changer for retailers: payment goes “omnichannel“

Retail checkout counters have to rise to the challenge of ever-increasing customer needs and expectations: The checkout as a one-way street, where customers simply pay for their items and physically take them home, is no longer a viable business ...

Thumbnail-Photo: Checkpoint: Commitment to the shopping experience...
19.02.2020   #customer satisfaction #brick and mortar retail

Checkpoint: Commitment to the shopping experience

Technologies for satisfied customers

Are you wondering how you can deliver a seamless shopping experience to your customers? Checkpoint's experts provide retailers with three ways to make your customers even happier. Watch the video to learn more. ...

Thumbnail-Photo: Building the bridge between offline and online...
18.02.2020   #online trading #brick and mortar retail

Building the bridge between offline and online

Mobile click & collect station for remote locations

With e-commerce growing stronger every year, there is a rising pressure to run brick and mortar stores more efficiently. One way is to connect online and offline services for the benefit of the customer. Jacob Tveraabak, CEO, and Amanda Cremon, ...

Thumbnail-Photo: Book swap as you food shop
05.02.2020   #brick and mortar retail #food retail

Book swap as you food shop

Waitrose launches novel way for shoppers to share their favourite books

Whether it’s romance, adventure or a gripping mystery, book lovers can now share their favourite reads with others in selected Waitrose cafés as part of the supermarket’s new book swap initiative. A successful trial in five ...

Thumbnail-Photo: Five customer experience considerations for retailers...
04.02.2020   #customer satisfaction #personnel management

Five customer experience considerations for retailers

From forethought to a proper execution

Anyone can sell a product, and customers have plenty of choices when making a purchase. So how does a retailer stand out from the crowd to keep customers coming back? It all comes down to the kind of customer experience you deliver.It’s no ...

Thumbnail-Photo: Mobile With Added Value
01.02.2020   #e-commerce #cashpoints

Mobile With Added Value

Merchant apps turn smartphones and tablets into a sales tool

At this year’s EuroShop in Düsseldorf, which will take place from 16 to 20 February, Hamburg-based software company ROQQIO will show visitors what a self-checkout and mobile POS can do.As we all know, there are plenty of names and terms ...

Thumbnail-Photo: Study: the digitalisation of retailers
13.11.2019   #digitization #omnichannel

Study: the digitalisation of retailers

Retailers believe they are delivering a consistent digital experience

A recent survey of 500 retailers sponsored by Eggplant, the digital experience specialist, revealed the pressures facing online digital teams in advance of busy retail season. While 92 percent of digital teams are focused on business outcomes and an ...

Thumbnail-Photo: BOPIS: state of the retail industry
16.08.2019   #e-commerce #customer satisfaction

BOPIS: state of the retail industry

Customer experience in the “Buy online, pick up in-store” process

“Retailers who are winning in the BOPIS game have a mature inventory management system that clearly indicates what is available for BOPIS, but those who prioritize order fulfillment are building the greatest customer loyalty as their BOPIS ...

Thumbnail-Photo: Walmart plans more distribution centers in China...
24.07.2019   #food retail #logistics

Walmart plans more distribution centers in China

Walmart announces investments of $1.2 billion to upgrade logistics

Ryan McDaniel, Senior Vice President of Walmart China Supply Chain, announced that Walmart will increase its investment in its supply-chain logistics. In addition to building the first customized perishable food distribution center, the South China ...

Thumbnail-Photo: retail trends 1/2019: focus Retail Technology...
12.02.2019   #mobile shopping #digital marketing

retail trends 1/2019: focus "Retail Technology"

Omnichannel commerce, mobile shopping, seamless checkout – technology trends 2019

Would you like to find out about the latest retail technologies and hold something tangible in your hands at the same time?We'll be happy to send you a copy of our print edition retail trends: with the focus on "Retail Technology" ...

Thumbnail-Photo: IRI finds consumer confidence making big impact on e-commerce growth...
06.02.2019   #e-commerce #omnichannel

IRI finds consumer confidence making big impact on e-commerce growth

64 percent of omnichannel growth due to e-commerce

While 2019 got off to a rocky start, with a partial government shutdown and trade challenges attributed to tariffs, consumers at the close of 2018 were buoyed by their strong household financial health and were spending accordingly. The latest IRI ...

Thumbnail-Photo: Go Beyond Omnichannel
23.01.2019   #omnichannel #Trade fair special EuroCIS 2019

Go Beyond Omnichannel

EuroCIS, GK Software Stand C42, Hall 10

GK Software, the international market leader for store solutions, will yet again set trends for the future of retail at EuroCIS 2019 in Düsseldorf. Attendees will experience the possibilities of combining the world's most comprehensive ...

Thumbnail-Photo: The fitting room leading the way of future retail...
04.01.2019   #touch screens #fashion

The fitting room leading the way of future retail

“The combination of physical and digital shopping is more profitable”

The Fitting Room in the shopping mall Nordstan in Gothenburg, Sweden exceeded expectations by combining the best of physical and digital retail. Project highlights include Increased online sales by 43 percent and returns reduced by 89 percent. ...

Thumbnail-Photo: Trend 2019: The digitization of the stationary retail trade...
29.11.2018   #digitization #omnichannel

Trend 2019: The digitization of the stationary retail trade

From retail to omnichannel business model

For stationary retailers, it is no longer enough to think individually about e-commerce or other digital strategies. Instead, the focus is on networking online, mobile and offline channels and implementing a multichannel strategy, the so-called ...

Thumbnail-Photo: Same-day delivery: Tips for small retail businesses...
26.07.2018   #e-commerce #customer satisfaction

Same-day delivery: Tips for small retail businesses

“The delivery time window option in the evening is a great hit": Interview with Arne Schulke, Professor for Management Control & Leadership

Few local retailers are brave enough to offer same-day delivery. They should use their "business savvy”, suggests logistics expert Arne Schulke of the iubh International University of Applied Sciences Bad Honnef. He offers practical tips, ...

Thumbnail-Photo: The big three commerce software companies join forces...
09.07.2018   #e-commerce #omnichannel

The big three commerce software companies join forces

... for omnichannel commerce

The three leading software companies for commerce solutions are set to join forces. eFulfilment Transaction Services GmbH, Futura Retail Solutions AG and höltl Retail Solutions GmbH are merging under the umbrella of ROQQIO Commerce Solutions ...

Thumbnail-Photo: eobuwie.pl brings digital fluidity to physical retail...
22.05.2018   #brick and mortar retail #digital signage

eobuwie.pl brings digital fluidity to physical retail

"Blending the convenience of online shopping with the fast fulfilment of brick-and-mortar retail"

eobuwie.pl is striding forward with its new, sector-defining store concept, designed by Dalziel & Pow, which positions the Polish brand as the ‘next big thing’ in footwear retail. The concept is a direct response to the changing ...

Thumbnail-Photo: Consumer mindset mobile first
15.05.2018   #e-commerce #mobile shopping

Consumer mindset "mobile first"

Criteo's 2018 global commerce review

Criteo released its global commerce review for Q1 of 2018. The report, which analyzed browsing and purchasing data from over 5,000 retailers in more than 80 countries, indicated that today's shoppers are making on-the-go purchases, and are ...

Thumbnail-Photo: Personalization & pricing summit
09.05.2018   #event #omnichannel

Personalization & pricing summit

Artificial Intelligence in omnichannel business

The personalization & pricing summit (pps) is Germany’s leading conference for the earnings enhancing application of artificial intelligence (AI) in omnichannel business. ...

Thumbnail-Photo: Cisalfa Sport S.P.A. launches new online shop...
22.03.2018   #e-commerce #fashion

Cisalfa Sport S.P.A. launches new online shop

The new website offers an easy and a very innovative shopping experience: an online shop with a definitely more appeal

For this improvement, Cisalfa Sport S.P.A. chose Keros Digital in order to find solutions to some challenges the business was having. One of these challenges, the distribution network of Cisalfa Sport S.P.A., which is complexed, required a ...

31 more articles

Supplier

Optomany Ltd
Vaughan Chambers, 4 Tonbridge Road
ME16 8RP Maidstone, Kent
GEBIT Solutions GmbH
Koenigsallee 75 b
14193 Berlin
KUMAVISION AG
KUMAVISION AG
Oberfischbach 3
88677 Markdorf
HappyOrNot
HappyOrNot
Innere Kanalstraße 15
40476 Düsseldorf
IANEO Solutions GmbH
IANEO Solutions GmbH
Eisenbahnstr. 28
66299 Friedrichsthal
CCV GmbH
CCV GmbH
Gewerbering 1
84072 Au i.d.Hallertau
Nagarro Allgeier ES GmbH
Nagarro Allgeier ES GmbH
Westerbachstr. 32
61476 Kronberg im Taunus
Ergonomic Solutions GmbH
Ergonomic Solutions GmbH
Amelandstraße 6
45665 Recklinghausen
iXtenso - retail trends
iXtenso - retail trends
Celsiusstraße 43
53125 Bonn
Retail Rocket
Laan van Vredenoord 33
2289 DA Rijswijk
EuroShop
EuroShop
Stockumer Kirchstraße 61
40474 Düsseldorf
HiPay
94, rue de Villiers
92300 Levallois-Perret
APG Cash Drawer
APG Cash Drawer
4 The Drove
BN9 0LA Newhaven
plentysystems AG
plentysystems AG
Bürgermeister-Brunner-Straße 15
34117 Kassel
Checkpoint Systems GmbH
Checkpoint Systems GmbH
Ersheimer Str. 69
69434 Hirschhorn a. Neckar
Qmatic
University Way Cranfield Technology Park
MK43 0AZ Bedfordshire
jisp
Post House, 15B High Street, Alton
GU34 1AW Hampshire
Enactor Limited
Enactor House, 1 Bluecoats Avenue, Hertford
SG14 1PB Hertfordshire
Superdata GmbH
Superdata GmbH
Ruhrstr. 90
22761 Hamburg
Elo Touch Solutions (Belgium) NV
Elo Touch Solutions (Belgium) NV
Wingepark 5B / 301
3011 Rotselaar