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Tech in Retail

Here you will find news and insights on all the solutions and innovations that are causing a stir in the retail technology industry. These include topics such as analytics, payment, logistics, online and omnichannel retail, hardware, software and many more.

Thumbnail-Photo: EuroShop 2023 – Prime time event of the global retail industry...
06.09.2022   #retail #digitization

EuroShop 2023 – Prime time event of the global retail industry

Hot topics that move retail now and in the future – from 26 February to 2 March 2023

Despite a turbulent climate EuroShop 2020 proved a resounding success. 94,339 visitors from 142 countries travelled to the Rhine to learn from 2,287 exhibitors from 56 nations about all aspects, innovations and trends in the global retail world. And ...

Thumbnail-Photo: Engineers deploy robots to improve on-the-job safety for retail workers...
05.09.2022   #security #personnel management

Engineers deploy robots to improve on-the-job safety for retail workers

Reducing risks of slip and fall in retail spaces

For as long as robots have existed, the fear of machines ousting humans for their jobs has persisted. But for this research project, West Virginia University engineers are deploying robots to help workers keep their jobs — by saving them from ...

Thumbnail-Photo: Omnichannel: The right herbal mix of online and offline...
03.09.2022   #e-commerce #sustainability

Omnichannel: The right herbal mix of online and offline

Convenient shopping and service experience across all channels

Shopping today is more diverse than ever, and customers expect a comprehensive experience, not only at home or on the go when shopping online, but also directly in the store. The boundaries between offline and online are becoming increasingly ...

Thumbnail-Photo: Rolling into the future
31.08.2022   #brick and mortar retail #customer satisfaction

Rolling into the future

Why shopping carts can be so much more than they currently are

More and more technology is finding its way into our supermarkets. Already today, self-service checkouts, electronic shelf labels and virtual wayfinding guides are a familiar sight in many stores. But the customer experience usually doesn't ...

Thumbnail-Photo: Media kit 2022: iXtenso – retail trends
30.08.2022   #Tech in Retail #iXtenso videos

Media kit 2022: iXtenso – retail trends

Our current offers for online, print, film & webtalk

Thumbnail-Photo: Revenues from robotics deployed in retail stores expected to grow...
30.08.2022   #Tech in Retail #artificial intelligence

Revenues from robotics deployed in retail stores expected to grow

In-store mobile robotics, contactless checkout, wearables, and smart carts enhance operations

As the world emerges from the global pandemic, retail is growing at levels not seen in the last two decades. Retail sales grew by 7% in 2020 and by over 14% in 2021, which is in stark contrast to the 3.7% annual growth between 2010 and 2019. The ...

Thumbnail-Photo: Tesco electrifies deliveries to more than 400 stores...
24.08.2022   #sustainability #Tech in Retail

Tesco electrifies deliveries to more than 400 stores

Introduction of new electric truck will help improve air quality and reduce emissions

In an industry first, Tesco has become the first retailer to launch a zero-emission electric lorry to make deliveries from its distribution centres to stores in city centres. ...

Thumbnail-Photo: Gamification in retail: turning shopping into a game...
22.08.2022   #Tech in Retail #smartphone

Gamification in retail: turning shopping into a game

Games and gamification can sound a little bit childish, but major enterprises love gamification as much as users love games

With the retention and engagement crises arise, the retail industry is looking for a remedy. Customer experience has become an important factor for success in retailing. Gamification appears to be a go-to tactic to enhance sales, brand awareness, ...

Thumbnail-Photo: 6 disruptive ideas for sales promotion in retail...
22.08.2022   #digital signage #consulting

6 disruptive ideas for sales promotion in retail

If you want to sell, you have to captivate, convince and inspire

"Creating a bridge between the product and the shopper" – that’s how one interviewee describes the goal of their marketing efforts. These diverse activities range from talking robots to virtual stores to treasure hunts. ...

Thumbnail-Photo: Automated stores: the path to the future
15.08.2022   #Tech in Retail #artificial intelligence

Automated stores: the path to the future

Intelligent checkout and shelf systems at EuroCIS 2022

At the past trade fair in Düsseldorf, Zucchetti presented intelligent checkout and shelf systems for the store of tomorrow. Even if the technology is currently still in its infancy – the theoretical possibilities are pioneering.Nico ...

Thumbnail-Photo: Apple Brompton Road celebrates creativity with vibrant design...
11.08.2022   #brick and mortar retail #sustainability

Apple Brompton Road celebrates creativity with vibrant design

The new London store offers advancements in sustainable design as well as community events and resources

Apple has previewed Apple Brompton Road, its newest store in London, located in the city’s bustling Knightsbridge neighborhood. A stone’s throw from Hyde Park, Apple Brompton Road features design inspiration drawn from local flora, along ...

Thumbnail-Photo: Autonomous flying warehouse drones reach luxury retail ecommerce...
09.08.2022   #Tech in Retail #warehouse management

Autonomous flying warehouse drones reach luxury retail ecommerce fulfillment

PFS partners with Vimaan for automated inventory tracking solutions

PFS, an eCommerce order fulfillment provider, announced a partnership with Vimaan, a technology provider delivering computer vision-enabled solutions for warehouse inventory tracking, control and management.Initially, PFS is integrating ...

Thumbnail-Photo: From the pharmacy to home – with a drone
03.08.2022   #retail #Tech in Retail

From the pharmacy to home – with a drone

Boots completes drone delivery of prescription medicines in UK first

Boots has become the first community pharmacy in the UK to transport prescription-only medicines by uncrewed aerial vehicles (UAVs) – commonly known as drones. The leading health and beauty retailer has already completed a test flight ...

Thumbnail-Photo: Best Buy unveils first ever small-format, digital-first store...
02.08.2022   #brick and mortar retail #consulting

Best Buy unveils first ever small-format, digital-first store

Encouraging customers to shop, get advice and check out digitally

Last fall, we shared how we’re testing new store models in Charlotte, North Carolina and how all of them work together to meet our customers’ varied and changing needs. Now we’re introducing another piece to that pilot: our first ...

Thumbnail-Photo: Tortoise smart store roamed San Diego Convention Center...
02.08.2022   #Tech in Retail #robotics

Tortoise smart store roamed San Diego Convention Center

Offering grab-and-go food and drink to enrich the fan experience

Sodexo Live!, hospitality partner to the San Diego Convention Center, was teaming up with Tortoise to launch the first-ever mobile vending robot in a convention center.The custom-wrapped mobile smart store was available to attendees during ...

Thumbnail-Photo: Omnichannel fulfillment: the best of both worlds...
01.08.2022   #brick and mortar retail #customer relationship management

Omnichannel fulfillment: the best of both worlds

The platform of the start-up fulfillmenttools takes deliveries to a new level.

Large product selection, short delivery times, availability anytime, anywhere. Customer demands have changed with the booming e-commerce business. Retailers have to react flexibly and still think about their brick-and-mortar business.  ...

Thumbnail-Photo: Omnichannel fulfillment: via food retail and other sectors to the whole...
01.08.2022   #brick and mortar retail #customer relationship management

Omnichannel fulfillment: via food retail and other sectors to the whole world

How the start-up fulfillmenttools wants to take retail further.

What works in grocery retail also works in other industries, right? That's what the brains behind fulfillmenttools asked themselves and found a clear answer: Yes!  ...

Thumbnail-Photo: AI-powered product recommendations for better sleep...
28.07.2022   #Tech in Retail #artificial intelligence

AI-powered product recommendations for better sleep

Reshaping the mattress industry with 3D avatar technology and biomechanics-based simulations

With integration online and in physical Swiss Sense stores, the MQ Fit solution enables highly personalized shopping experience on every sales channel and offers precise product recommendations, making it easier for consumers to find their perfect ...

Thumbnail-Photo: Flexible, mobile and well equipped: valuable store associates...
26.07.2022   #consulting #mobile payment

Flexible, mobile and well equipped: valuable store associates

iOS solution from NewStore allows extensive omnichannel commerce on the floor

Equipped with an Apple device and the NewStore Associate App, store associates can optimally stand by their customers' side on the shop floor without having to leave their side, NewStore promises.NewStore's cloud solution offers ...

Thumbnail-Photo: iXtenso newsletter – Never miss a story!
26.07.2022   #Tech in Retail #EuroCIS 2022 – technology special

iXtenso newsletter – Never miss a story!

Always the latest retail news delivered directly to your inbox – every two weeks

Thumbnail-Photo: A.S. Watson injects additional HK$900M in technology...
25.07.2022   #e-commerce #digitization

A.S. Watson injects additional HK$900M in technology

New investments to deliver easier and faster O+O customer shopping experience

A.S. Watson, an international health and beauty retailer, injects an additional HK$900 million in technology this year to accelerate digital transformation and delivery of its O+O platform strategy. Key technology focus areas include heavy up ...

Thumbnail-Photo: Cybercrime is becoming a growing problem for the industry...
22.07.2022   #online trading #security

Cybercrime is becoming a growing problem for the industry

Online payment fraud losses to exceed $343 billion globally over the next 5 years

A new study from Juniper Research has found that the cumulative merchant losses to online payment fraud globally between 2023 and 2027 will exceed $343 billion. As a comparison, this equates to over 350% of Apple’s reported net income in the ...

Thumbnail-Photo: Smart shopping – with intelligent shopping trolleys...
21.07.2022   #brick and mortar retail #Tech in Retail

Smart shopping – with intelligent shopping trolleys

How modern shopping trolley systems benefit retailers and customers

Smart shopping trolleys offer various advantages not only to customers but also to retailers. This was proven by the great interest in and selection of such technologies during EuroCIS 2022. With the SmartShopper, Expresso has launched its own ...

Thumbnail-Photo: Vending and payment – a contactless romance...
20.07.2022   #mobile payment #coronavirus

Vending and payment – a contactless romance

How the pandemic has changed the vending, retail and payment industries

The pandemic brought the rise of contactless solutions – not exclusively, but also for sales and payment. One of these solutions are vending machines.Since vending machines and payment go hand in hand, we grabbed both Moritz Haendel, Managing ...

Thumbnail-Photo: Audio systems for more safety at all levels
18.07.2022   #security #Tech in Retail

Audio systems for more safety at all levels

Axis Communications presented loudspeaker systems and access control at EuroCIS 2022

Automated loudspeaker systems and access controls can fulfil a wide variety of functions – from goods security to employee control to monitoring of business premises. Axis Communications develops such systems. At EuroCIS 2022, we spoke ...

Thumbnail-Photo: ESL on the rise in Denmark
14.07.2022   #Tech in Retail #electronic shelf labels (ESL)

ESL on the rise in Denmark

How a bottle store in Copenhagen uses electronic shelf labels to create a special eye-catcher

POPL - a burger bar that originally started as a Noma pop-up concept back in 2020. A pop-up that exceeded all expectations, as they attracted long queues and enthusiastic reviews. The burgers quickly became known as the "Noma burger", and ...

Thumbnail-Photo: Pop-up eye testing kiosks by Swedish tech company ieye...
12.07.2022   #Tech in Retail #kiosk terminals

Pop-up eye testing kiosks by Swedish tech company ieye

Digitalised 5-minute eye tests with personalized recommendations

Swedish tech company, ieye is harnessing the power of Sony technology to develop the world's most digitised optics chain, refashioning the traditional optics industry with its rapidly growing network of convenient pop-up eye testing ...

Thumbnail-Photo: Computer vision in retail: a versatile technology...
11.07.2022   #Tech in Retail #self-checkout systems

Computer vision in retail: a versatile technology

Theft prevention, self-checkout convenience and customer analytics

Two big goals retailers have today are a) to provide a convenient checkout experience and b) to minimize loss and theft. Advanced computer vision technologies are designed to help achieve both goals. ...

Thumbnail-Photo: Walmart putting AR shopping experiences right in customers pockets...
30.06.2022   #Tech in Retail #omnichannel

Walmart putting AR shopping experiences right in customers' pockets

Augmented reality tech at home and in stores

We believe the closest store to our customers is in their pocket, and we are focused on making that always-on experience as easy, engaging and personalized as possible. We now announce two brand-new augmented reality (AR) features on the Walmart ...

Thumbnail-Photo: Energy efficiency and carbon reduction in retail...
29.06.2022   #retail #sustainability

Energy efficiency and carbon reduction in retail

Guide to energy efficiency and carbon reduction in the retail industry published as part of the BRC Climate Action Roadmap

BRC has published a new “Step-by-Step Guide to Energy Efficiency and Carbon Reduction in the Retail Industry”, produced as part of the BRC Climate Action Roadmap.Figures from the Department for Business Energy and Industrial Strategy ...

Thumbnail-Photo: Visual search – Finding products with images...
28.06.2022   #online trading #e-commerce

Visual search – Finding products with images

Not only the result, but also the user experience is crucial

In online retail, a well-developed and easy-to-use product search is essential for customers. For a high level of convenience and optimal results, this now includes visual search. This means that users can search for similar items using images of ...

Thumbnail-Photo: Smart mailbox for autonomous deliveries
17.06.2022   #Tech in Retail #logistics

Smart mailbox for autonomous deliveries

Dronedek announces new partnership with Speedy Eats

Dronedek Founder and CEO Dan O'Toole fields dozens of contacts each week from organizations interested in working with his company, which is one of the first in the world to offer a secure, smart mailbox designed for autonomous deliveries. ...

Thumbnail-Photo: The wonders of RFID
14.06.2022   #customer satisfaction #Tech in Retail

The wonders of RFID

Mainetti presents modern stock management with radio frequency identification

RFID (Radio Frequency Identification) is a powerful tool in stock management. It opens up completely new possibilities for retailers in stock optimisation. Alan Tamny, Global General Manager at Mainetti, describes exactly what the technology can do ...

Thumbnail-Photo: Alimentation Couche-Tard to roll out smart checkout...
13.06.2022   #Tech in Retail #self-checkout systems

Alimentation Couche-Tard to roll out smart checkout

More than 7,000 stores will get new checkouts using Mashgin's AI-powered technology

Alimentation Couche-Tard Inc. announced it will deploy more than 10,000 Mashgin Touchless Checkout Systems branded as "Smart Checkout," to over 7,000 of its Circle K and Couche-Tard stores during the next three years. The AI-powered ...

Thumbnail-Photo: Amazing Amazon Fresh?
13.06.2022   #mobile payment #Tech in Retail

Amazing Amazon Fresh?

Our iXtenso editor tests an Amazon delivery service. Here he shares his impressions

After last year’s trip to Chicago, and its eventually successful search for an Amazon ‘Go’, iXtenso again had the chance to test the cutting edge of America’s continual evolution into grocery retailing. Astute iXtenso ...

Thumbnail-Photo: Biometrically authenticated mobile payments to reach $1.2 trillion by...
10.06.2022   #mobile payment #mobile shopping

Biometrically authenticated mobile payments to reach $1.2 trillion by 2027

Security regulations to drive adoption of biometric authentication systems

A new study from Juniper Research has found that the value of biometrically authenticated remote mobile payments will reach $1.2 trillion globally by 2027; rising from $332 billion in 2022. These transactions use biometrics, typically facial ...

Thumbnail-Photo: retail salsa Tech Talks – Industry discussion live for the first time...
09.06.2022   #customer satisfaction #digital signage

retail salsa Tech Talks – Industry discussion live for the first time from EuroCIS 2022

Hot topics of the retail tech industry: automation & AI, smart stores, interactive touchpoints

After one and a half years of successful webtalks in the format "retail salsa – Spice up your Community", we took the EuroCIS 2022, which took place again from 31.05.-02.06. after a pandemic break, as an opportunity to organize the ...

Thumbnail-Photo: H&M explores tech-enabled shopping experiences...
09.06.2022   #customer satisfaction #customer relationship management

H&M explores tech-enabled shopping experiences

H&M launches new in-store shopping experience enabled by technology in the US

The retail experience is rapidly changing and we see increasing customer expectations for broad choice and exceptional convenience. Customers expect retail experiences that are smooth, creative and fun while also catering to their individual, unique ...

Thumbnail-Photo: EuroCIS 2022 exceeds expectations
07.06.2022   #mobile payment #retail

EuroCIS 2022 exceeds expectations

Propensity to invest in technology as high as ever in retail – mood in the exhibition halls positive

EuroCIS 2022, The Leading Trade Fair for Retail Technology, has drawn to a close on Thursday (2 June 2022) in Düsseldorf with very good results. With its ranges it impressively underlined how the past two pandemic years...

Thumbnail-Photo: iXtenso at the EuroCIS 2022
02.06.2022   #retail #Tech in Retail

iXtenso at the EuroCIS 2022

Exciting topics, innovative technologies and interesting reports – this and much more awaits you at and during EuroCIS

On May 31, EuroCIS 2022 starts in Düsseldorf –  the leading trade fair for retail technology and a place where industry giants and start-ups meet.We from the iXtenso team will be there live with you and for you. Join us in this ...

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