Technology August 2017

Checklist: How to ensure that your staff has enough customer focus

Is the customer always in focus?

Nordstrom expands its Reserve Online & Try In Store service

Nearly 40 stores across the US

APG Cash Drawer invests in new automation technology at its European plant

International cash management solution manufacturer commits to reduce lead-time and enhance customer service

Ocado becomes the UK’s first supermarket to launch app for Amazon Alexa

Online-only grocery retailer introduces app for voice-controlled shopping

BRC announces winner of 2017 Cyber Security Challenge

The importance of cyber security: More than half of the fraud in the retail industry happens online

The ACP announces new multimedia Coupon Industry Resource Library

Association of Coupon Professionals compiled content about coupon promotions for retailers and producers

Knauber Freizeitmärkte emphasize digital signage for improved quality of consulting

“We want to use the digital world to optimally serve our customers“

Forecast to 2023 for the global cloud storage market

Challenges, key vendors, drivers and trends for the next five years

NRF: Retail industry employment declined slightly in July

1,700 jobs less than in June, although some retail sectors saw job gains

Overstock.com announces adoption of all the major cryptocurrency payments

First major retailer to accept bitcoin continues to lead the way in adoption of cryptocurrency payments

Visa supports the new global QR Code Payment Specifications

Simplifies onboarding for small and medium-sized merchants who want to deploy QR code digital payments

FutureProof Retail offers solution for line free checkout

Brick & mortar merchants can compete with Amazon Go and offer a next generation shopping experience with a line free checkout platform

Star Micronics introduces the SM-L300

The most well-connected mobile receipt and label printer available today

How to build a chatbot: iAdvize launches Bot Builder for retailers

Businesses can now create their own chatbots for online customer service

Shoppable content: content and commerce merge with a click

The potential goes beyond fashion and sports

Digital signage in pharmacies: better consulting with new technologies

Pharmacies need a shopping experience too

Research examines benefits of promoting competing retail websites

In-store advertising by competitors is a common practice across the web and can be advantageous for both retailers

Differentiation leads the pack for Hot 100 Fastest-Growing Retailers

Whether they sell through traditional stores, online or both, companies that provide unique offerings and experiences for consumers dominate the list of Hot 100 Retailers.

Unmanned stores: what local supply might look like in the future

Mom-and-pop stores turn into apps