Company News • 15.01.2015

FUJITSU U-Scan Genesis II Self-Checkout receives consumer satisfaction scores exceeding 90 percent

Successful completion of field trials leads to availability across North America

FUJITSU U-Scan Genesis II Self-Checkout receives consumer satisfaction scores...
Source: Fujitsu Group

Fujitsu announced the successful completion of a customer pilot test of the FUJITSU U-Scan Genesis II Self-Checkout Solution with Food City, K-VA-T Food Stores, Inc. The U-Scan Genesis II hardware and software solution exceeded all performance criteria during extensive testing in a real-world production store pilot.

Store employees reported numerous benefits, including faster customer transactions, better functionality from scanners and bill acceptors, and ease of adaptation for employees and shoppers. The U-Scan Genesis II is a remarkable enhancement from earlier U-Scan Self-Checkout versions, with store employees and customers reporting satisfaction scores exceeding 90 percent.

"The Fujitsu Genesis II Self-Checkout Solution, including the new technology enhancements and increased self-checkout speeds, have significantly helped us improve our level of service and the customer experience," said Don Mascola, vice president of IT and In-Store Service at Food City, K-VA-T Food Stores, Inc. "Fujitsu is our partner of choice because they truly listen to our needs, understand our customers and are invested in helping us achieve our business goals by delivering solutions that are tailor-made for an ever-evolving retail industry."

U-Scan Genesis II Self-Checkout builds upon the highly successful FUJITSU Genesis hardware and software product lines, enabling retailers to modify their self-checkout stations to best fit their unique needs with customizable features and finishes, modular bagging platform configurations, and flexible compatibility with compliant and supported self-checkout software.

Specific enhancements being introduced include:

  • Best–in-class cash handling devices offer faster operating, higher capacity and easier-to-maintain note and coin acceptors as well as dispensers with improved security features, enabling overall lower energy consumption and remote management capabilities.
  • Improved ergonomic design, with an updated and repositioned internal note dispenser and receipt printer, makes it faster and easier for consumers to find and use. No cash or receipt devices are positioned below the scanner plane, improve ADA/ANSI compliance. A new high-bright customer display and stereo high-fidelity audio system enhance the self-checkout user experience.
  • LED brilliant blue light bars help direct consumers to cash devices faster and are synchronized with the U-Scan software user interface animations and audio guidance to further facilitate the ease and speed of use.
  • Barcode scanning technology choices include Honeywell's newest 2D hybrid image/scanner with integrated produce scales and security tag deactivation technology. Consumers also can redeem e-coupons or access loyalty programs from a smart phone bar or quick response (QR) code.
  • Newly introduced U-Scan 5.0 software features Windows 7 support, an enhanced mobile attendant functionality, configuration tools and automatic updates required for a truly flexible retail system and fully "backwards-compatible" with earlier Fujitsu U-Scan solutions.

"We are very proud of our partnership with Food City and their recent success using the Fujitsu Genesis II solution," said Marc Janssens, executive vice president, Retail and Platform Products, Fujitsu America, Inc. "One of our biggest ambitions at Fujitsu is to delight our customers' customers, so to hear that we've contributed to enhancing Food City's customer experience means we've achieved an important goal. We are truly excited about this positive feedback and look forward to providing K-VA-T and other retailers with technology that offers the best consumer shopping experience."

Fujitsu U-Scan Genesis II Self-Checkout can be used across any self-checkout deployments in any retail store format. It is currently available for integration at new and existing self-checkout retailers throughout North America.

Source: Fujitsu Group

related articles:

popular articles:

Thumbnail-Photo: APG Cash Drawer announces hire of connectivity product manager...
08.03.2019   #cashpoints, cash register, cash desk #POS Solutions

APG Cash Drawer announces hire of connectivity product manager

They make addition to product management team to expand its product portfolio

APG Cash Drawer, a fast-growing global manufacturer of cash management solutions, announced today the addition of Ron Stephenson to the position of Connectivity Product Manager. In his role, Ron will spearhead the company’s mobility, interface ...

Thumbnail-Photo: Cameras, comfort and Artificial Intelligence...
09.04.2019   #security #cashpoints, cash register, cash desk

Cameras, comfort and Artificial Intelligence

Video: What self-checkout systems can already offer today

Self-checkout systems are enjoying ever greater acceptance and are regarded as an important future topic for retailers and customers. ...

Thumbnail-Photo: Internal communication via app at Modehaus Ramelow...
03.06.2019   #personnel management #app

Internal communication via app at Modehaus Ramelow

Mobile chat works as a bulletin board

What's new at Modehaus Ramelow? The fashion retailer’s employees can check PIA - and share information to their heart’s content. PIA is an app for "private information exchange".More and more internal communication ...

Thumbnail-Photo: Toshiba: artificial intelligence for frictionless shopping...
21.02.2019   #self-checkout systems #Trade fair special EuroCIS 2019

Toshiba: artificial intelligence for frictionless shopping

AI, edge computing and smart shelf technology at the EuroCIS 2019

Thumbnail-Photo: CIE 2019: Chinas premier B2B trade show
04.03.2019   #e-commerce #event

CIE 2019: China's premier B2B trade show

5th International Internet and E-commerce Expo in Shenzhen

CIE 2019, the 5th China (Shenzhen) International Internet and E-commerce Expo, is the premier B2B trade show in China that focuses specifically on internet technologies and e-commerce as well as the related industries. More than 400 exhibitors ...

Thumbnail-Photo: Online inventory management system
06.05.2019   #online trading #e-commerce

Online inventory management system

5 things e-commerce retailers should look for

In order to perform online efficiently as an Internet retailer, one needs to choose the most effective inventory management system. Its main features should include centralised user interface, full automation, automated stock checking and ...

Thumbnail-Photo: New innovative hybrid POS solution for small businesses...
20.05.2019   #pos systems #cashpoints, cash register, cash desk

New innovative hybrid POS solution for small businesses

Posiflex presents a new innovative Hybrid POS solution for small businesses

The Retail market is always evolving, and so is Posiflex. Posiflex continually stays attached to the market and identifies ahead what the market really needs. Posiflex is honored to present its latest innovative Hybrid POS solution, WT-3007A, to the ...

Thumbnail-Photo: Pioneering spirit in online retail: participation is welcomed...
27.02.2019   #online trading #food delivery service

Pioneering spirit in online retail: participation is welcomed

The startup company myEnso from Bremen shows how an online supermarket can be successful

Modern pioneers: At myEnso, customers have a say in the store’s product selection. The online store continues to evolve with its customers and focuses on quality, sustainability and an innovative spirit.We spoke with Isabella Henrichs and ...

Thumbnail-Photo: “Carbon” – The future of payment transactions by InterCard...
18.03.2019   #payment systems #Trade fair special EuroCIS 2019

“Carbon” – The future of payment transactions by InterCard

Customer-oriented processes beyond standard market solutions

Supplier

APG Cash Drawer
APG Cash Drawer
4 The Drove
BN9 0LA Newhaven
LANCOM Systems GmbH
LANCOM Systems GmbH
Adenauerstraße 20 / B2
52146 Würselen
Permaplay Media Solutions GmbH
Permaplay Media Solutions GmbH
Aschmattstr. 8
76532 Baden-Baden
Delfi Technologies GmbH
Delfi Technologies GmbH
Landgraben 75
24232 Schönkirchen
ROQQIO Commerce Solutions GmbH
ROQQIO Commerce Solutions GmbH
Harburger Schloßstraße 28
21079 Hamburg