Interview • 09.11.2015
"Helping retailers reduce the labor necessary to manage their cash"
Interview with Stephen Bergeron, APG Cash Drawer, and Steve Roys, Cash Bases
Mr. Bergeron, why is it so important for APG to gain access to this technology?
Stephen Bergeron: APG believes that there is a tremendous opportunity for the SMARTtill solution on a worldwide base. Businesses in general are always looking for ways to control labor and reduce shrink and retailers are no exception. The SMARTtill solution is able to help retailers reduce the labor necessary to manage their cash, reduce the amount of cash that is in circulation across the enterprise and reduce shrink by as much as 90%. We believe that the SMARTTill solution is the most cost effective technology solution on the market today.
What potential do you see for SMARTtill solution in the North American market?
APG and CB will also work together to develop new cash handling solutions. In which direction will the R&D departments go here?
Steve Roys: The SMARTtill solution immediately counts the cash contents of each individual coin and note compartment after every transaction. The information is then available electronically and can be used to automate, audit and improve store management, cash handling and loss prevention processes.
What exact benefits are there for retailers who use this technology?
Roys: Retailers no longer need to issue floats for each cashier, count their cash at the beginning or end of shift or perform random till checks. This can release significant cash into the business, and make many man hours available for redeployment to more productive or customer centric tasks. Reconciliation after each transaction reduces cash loss - typically up to 90 percent - significantly and reduces investigation time in the event of any remaining discrepancies.
How do the product portfolios of APG and CB complement each other apart from this innovative solution?
Roys: Cash Bases has focused on producing very high quality products that address specific retailer issues – typically adapting designs around particular space, security or content requirements for a specific retailer or sector. APG has focused on manufacturing a line of heavy and standard duty products of a more generic nature that fit well for providers wanting to offer a more limited product set to a wide variety of customers. There is remarkably little overlap and the portfolios complement each other very well.
Interview: Daniel Stöter, iXtenso.com
BN9 0LA Newhaven