Advertorial • 06.02.2019

ROQQIO Commerce Solutions connects worlds

Have you ever missed your connection when flying or taking the train? Customers who are having a bumpy journey should not feel that they have fallen out of rhythm with their schedule. Every stage of the journey that a customer embarks upon before deciding to buy something should be well connected. That is why we have joined forces: three solution providers for both stationary and e-commerce trade. eFulfilment, Futura Retail Solutions and höltl Retail Solutions - ROQQIO Commerce Solutions GmbH. 

Structuring multi-layered data

From finding information right through to the actual purchase, customers use different media and channels. The processes that are initiated as a result use various systems in the background that export this information, capture orders or simplify dispatch.

Whether you are a stationary retailer and want to operate an online shop or vice versa: With ROQQIO’s integrated omnichannel solution, you connect both worlds. In addition to merchandise management and store solutions, the software solution for the retail industry covers all eCommerce processes. This starts with order management and continues through to logistics and dispatch. 

Information in real time

For a comprehensive customer overview, the various data and information on the customer from all sales channels must be integrated and stored in a database in real time. 

Live data transfer ensures that the inventory displays are up to date in the branch, in the online shop, and on other online portals. In this way, products can be coordinated in the best way possible and dispatched automatically. 

For example, you can create a storage pool from your stationary business and your warehouse. An intelligent system automatically customises inventories on all channels and generates suggestions for follow-up orders. 

Convincing customers

For the customer, the omnichannel transformation is noticeable when they can freely switch between the shopping channels at the till. Modern till systems enable cross-channel purchasing, exchanging and returning - not to mention new orders. What’s important is that the till system recognises the customer. Therefore making a referral to a loyalty programme possible

Supplier
Logo: ROQQIO Commerce Solutions GmbH

ROQQIO Commerce Solutions GmbH

Harburger Schloßstraße 28
21079 Hamburg
Germany
Photo
Source: ROQQIO

Support through mobile solutions

When it comes to the point of sale in the branches, you can also use digital tools for the space. Integrated into the overall system, your sales consultants on the floor have all the customer data at their fingertips. The sales consultation continues with the aid of a tablet. Purchases made online by the customer can also be included in the consultation. 

Our offer is complemented by mobile checkout solutions and a platform that supports the sales team both in the back office and by offering omnichannel functions within the branch. 

Technical infrastructure

We support you with the technical basics for the development of an omnichannel infrastructure by:

  • Ensuring error-free data communication between the individual platforms
  • Centralising KEY data such as stock level and customer data
  • Ensuring the time stamp on all data on the leading system (realtime/neartime)
  • Optimising and reducing internal ports
  • Supporting branch sales with effective digital tools

The technical infrastructure should ensure that data flows smoothly when customers switch between channels on the way to completing a purchase. That’s why we connect these worlds.

Visit us at EuroCIS at the Düsseldorf exhibition grounds from 19th to 21st February: ROQQIO Commerce Solutions GmbH,  Hall 9, Booth F04

related articles:

popular articles:

Thumbnail-Photo: Kaufland relies on state-of-the-art technology...
07.11.2018   #pos systems #retail

Kaufland relies on state-of-the-art technology

With an innovative POS system by AURES Technologies

Kaufland offers a completely new shopping experience with ist new store concept. The markets convince with their new, noble and highquality appearance. Modern colors combined with light wood and a new lighting concept create a pleasant atmosphere. ...

Thumbnail-Photo: RFID tags with features for the cashierless store...
29.10.2018   #mobile payment #payment systems

RFID tags with features for the cashierless store

Customers can unlock products on their own thanks to smart tags

China and the U.S. already feature cashierless stores but things are coming along in Europe, too. Several startup companies want to eliminate long checkout lines and advertise better retail security tags. We took a closer look at these ...

Thumbnail-Photo: Superdata PromoServer – Customer loyalty as a factor of success...
26.10.2018   #multichannel commerce #customer relationship management

Superdata PromoServer – Customer loyalty as a factor of success

All instruments for customer loyalty and sales in a single solution

Customer loyalty programs play a central role in the retail industry in order to secure the customer’s favor with increasing competition. With the expansion of the sales and communications channels, the challenge of customer loyalty has ...

Thumbnail-Photo: Sharing is caring
08.11.2018   #customer satisfaction #sustainability

Sharing is caring

Renting versus buying: Outdoor specialty store VAUDE dares to venture out

Renting outdoor gear and equipment versus buying it? That's okay. VAUDE makes it possible since 2017. The company’s "iRentit" project is still in its infancy. A good time for us to sit down with Lisa Fiedler, who co-developed the ...

Thumbnail-Photo: Francisco Partners Completes Acquisition of Verifone...
27.08.2018   #payment systems #payment terminals

Francisco Partners Completes Acquisition of Verifone

Mike Pulli assumes role of CEO at Verifone

Verifone Systems, Inc. (“Verifone” or the “Company”), a global leader in payment and commerce solutions, today announced that it has been acquired by an investor group led by Francisco Partners, a leading technology focused ...

Thumbnail-Photo: Top-Toy strengthens stores with digital initiatives...
02.10.2018   #brick and mortar retail #digitization

Top-Toy strengthens stores with digital initiatives

Digital initiatives to boost the stores and ensure competitiveness

A highly competitive market with frequent campaigns such as Halloween, Black Friday, and Christmas puts great demands on retailers. This is also the case with Top-Toy, the leading Nordic toy group, which operates the Toys "r" ...

Thumbnail-Photo: Consumer adoption of retailer mobile apps doubles...
06.09.2018   #digitization #app

Consumer adoption of retailer mobile apps doubles

67 percent of consumers use a retailer app on their phone

As mobile shopping continues to grow, consumers are downloading retailer’s mobile apps at double the rate of years past and conducting more in-app purchases, according to new findings from Synchrony. As the mobile channel becomes ...

Thumbnail-Photo: Cash as a driver of innovation
26.11.2018   #cash management #cash handling systeme

Cash as a driver of innovation

Interview with Frédéric Beuve, Director of Global SMARTtill Technology at APG Cash Drawer

During the Equipmag show in Paris in September, iXtenso had the opportunity to speak with Frédéric Beuve, Director of Global SMARTtill Technology at APG Cash Drawer, about his ongoing projects within Europe and his view into the ...

Thumbnail-Photo: Make room for innovation: Cloud services for agile businesses...
05.10.2018   #data warehouse management #software as a service (SaaS)

Make room for innovation: Cloud services for agile businesses

Implement your retail pilot projects faster than ever. Interview with SAP retail experts.

Leaner, faster, more useful: Cloud solutions help analyze customer information and make meaningful use of it. Ralf Kern and Achim Schneider of the Industry Business Unit Retail at SAP reveal which retailers no longer want to do without the cloud and ...

Thumbnail-Photo: Bygg-Ole in Sweden streamlines stores with electronic shelf labels...
12.10.2018   #electronic shelf labels (ESL) #electronic shelf labelling

Bygg-Ole in Sweden streamlines stores with electronic shelf labels

For more efficiency and free up time for more promotional activities

With the goal of saving time and money, the DIY retailer Bygg-Ole in Stockholm has implemented the solution Breece electronic shelf labels, which will help the DIY retailer to increase efficiency and free up time for more promotional ...

Supplier

Verifone (UK) Limited
7 Cowley Business Park, High Street
UB8 2AD Cowley, Uxbridge
AURES Technologies GmbH
AURES Technologies GmbH
Maisacherstr. 118
82256 Fürstenfeldbruck
APG Cash Drawer
APG Cash Drawer
4 The Drove
BN9 0LA Newhaven
Permaplay Media Solutions GmbH
Permaplay Media Solutions GmbH
Aschmattstr. 8
76532 Baden-Baden
Delfi Technologies GmbH
Delfi Technologies GmbH
Landgraben 75
24232 Schönkirchen
CCV Deutschland GmbH
CCV Deutschland GmbH
Gewerbering 1
84072 Au i.d.Hallertau
Superdata EDV-Vertrieb GmbH
Superdata EDV-Vertrieb GmbH
Ruhrstr. 90
22761 Hamburg