Company News • 18.01.2017

Successful omnichannel project by OSP and novomind in Thailand

The omnichannel software Movex will be integrated for a webshop project by the Thai retail group CP ALL

Successful omnichannel entry for the Thai retail group CP ALL: Otto Group Solution Provider (OSP), an IT service provider with many years of experience in retail and logistics, launched the first CP All webshop that is linked with other sales channels. It did so with its software product family MOVEX as well as with the e-commerce software novomind iSHOP and the product data management system novomind iPIM. Overall, the IT project comprises the implementation of four additional multilingual webshops and various payment systems, the integration of a wholesale channel, the introduction of a comprehensive loyalty program (“7-Eleven-Member-Points”) as well as other functionalities.

Omnichannel retail in Thailand in the starting phase

CP All is one of the largest companies in Thailand: It has 9,000 branches and convenience stores under the umbrella of the subsidiaries “24 Shopping” and “7-Eleven” and operates an extensive network of bricks-and-mortar retail with a broad offering of services and goods that are needed on a daily basis. The omnichannel solution, which comprises the e-fulfillment software MOVEX from OSP as well as novomind iSHOP and novomind iPIM, was designed and implemented especially for the Thai market.

Supplier
Logo: Otto Group Solution Provider (OSP) Hamburg GmbH & Co. KG

Otto Group Solution Provider (OSP) Hamburg GmbH & Co. KG

Am Stadtrand 52
22047 Hamburg
Germany
Photo: Successful omnichannel project by OSP and novomind in Thailand...
Source: 1000 Words/shutterstock

As part of this, the 7-Eleven branches were linked with webshop functions such as a mobile Store Finder and a counter service payment, while a realtime inventory management system was implemented in the background. The backend systems for order management were realized using MOVEX Order from OSP. In addition, the webshops used up to now are being replaced with flexible, intuitive shops from novomind iSHOP. novomind iPIM takes care of product data management.

When it came to awarding the contract for the project, the fully integrated complete solution along with the retail and logistics background of the Otto Group gave the OSP and novomind bid the edge. The IT requirements of CP ALL in terms of an online shop, mobile shopping and a stationary POS are thus now met in a single complete solution. Marcus Thierling, head of medium-sized business and fulfillment at OSP: “The aim is to use the joint omnichannel project to bundle customer and order flows from the various sales channels of the CP ALL group in a central IT integration platform. The combination of our backend module MOVEX Order with the modern frontend solutions from novomind that are designed for maximum load, coupled with over 25 years of implementation know-how by OSP, represents an ideal solution for the customer.”

related articles:

popular articles:

Thumbnail-Photo: Cutting through the tax jungle
25.02.2020   #online trading #e-commerce

Cutting through the tax jungle

Startup helps online retailers to be fully compliant with European VAT regulations

Anyone who sells goods online is obliged to pay value-added tax (VAT). The amount depends on the respective national regulations. But what happens if you have cross-border exports and transactions? How much VAT do sellers have to pay in this case ...

Thumbnail-Photo: Toshiba bolsters point-of-sale performance with latest Intel technology...
21.01.2020   #pos marketing #self-checkout systems

Toshiba bolsters point-of-sale performance with latest Intel technology

9th generation Intel® Core™ processor enhances retailer operations and customer experience

Toshiba Global Commerce Solutions continues to empower retailers and enhance the customer experience by integrating Intel’s latest processor technology within its global point-of-sale (POS) systems. The 9th Generation Intel® Core™ ...

Thumbnail-Photo: Effective and Independent
12.02.2020   #epos systems #cashpoints

Effective and Independent

Present and future of self-checkout

Better use of personnel, lowering overhead costs while still providing customers with a smooth and seamless shopping experience – that’s what every retailer strives to accomplish. For Thomas Dibbern, CEO of ALMEX GmbH, there is an ...

Thumbnail-Photo: Toshiba demonstrates the future of shopping at EuroShop 2020...
13.02.2020   #self-checkout systems #Trade fair special EuroShop 2020

Toshiba demonstrates the future of shopping at EuroShop 2020

Toshiba spotlights innovations enabling retailers to create “moments that inspire”

Toshiba Global Commerce Solutions offers EuroShop 2020 attendees a look into the future via its ‘Frictionless Store’, Feb. 16-20, hall 6 booth C41 in Düsseldorf, Germany. Toshiba’s innovative solutions enable retailers to ...

Thumbnail-Photo: Corona crisis: Contactless payment more popular than ever...
30.03.2020   #cashpoints #brick and mortar retail

Corona crisis: Contactless payment more popular than ever

Practical, fast, and, above all, hygienic

"Please make contactless payment if possible." These or similar notices are currently in the checkout area of many grocery stores. By reducing necessary contact points in the checkout zone, it is hoped to counteract the spread of the ...

Thumbnail-Photo: Wirecard and Klarna launch joint payment solution for merchants...
27.03.2020   #payment systems #digitization

Wirecard and Klarna launch joint payment solution for merchants

Wirecard embeds all three Klarna payment methods into merchants' checkout

Wirecard, the global innovation leader for digital financial technology, and Klarna, a leading global payments and shopping provider, announced today the launch of a new enhanced joint payment solution. All three Klarna shopping methods, Pay Now, ...

Thumbnail-Photo: The cash register capable of everything
18.02.2020   #customer satisfaction #epos systems

The cash register capable of everything

Flexible use from manned checkout to self-checkout point

Customers walking through the store with their own cash register on hand? This versatility of shop technology and shop fittings corresponds to the change in brick and mortar retail. MAGO wants to help retailers to meet this challenge with ...

Thumbnail-Photo: Wow factor affects the bottom line at Denmarks largest garden center...
22.01.2020   #consulting #electronic shelf labels (ESL)

Wow factor affects the bottom line at Denmark's largest garden center chain

ESL results in time savings for employees and creates a positive customer experience

The rollout of electronic shelf labels is in progress at Plantorama, which expects both economic and operational benefits by replacing the paper shelf labels in all of the chain's garden centers. Staff members need more time for customers and it ...

Thumbnail-Photo: Collaboration of Hobbii.dk with Delfi Technologies...
01.04.2020   #electronic shelf labels (ESL) #electric displays

Collaboration of Hobbii.dk with Delfi Technologies

Danish e-commerce company has found the recipe for physical stores

In August 2019, the popular e-commerce store, Hobbii.dk, opened its first physical store in Roskilde. Within the next three years, the yarn store expects to open another 60 stores. The store universe must be the same offline as well as online - a ...

Thumbnail-Photo: Solid Lines 2020, a product range …
01.02.2020   #refrigeration cabinets #Trade fair special EuroShop 2020

Solid Lines 2020, a product range …

… designed with the idea of generating unforgettable shopping experiences

New architectural and design concepts are appearing in the conceptualization of current supermarkets, especially aimed at improving the customers' shopping experience by incorporating solutions that generate value, allowing to optimize energy ...

Supplier

Frost-Trol s.a.
Frost-Trol s.a.
Ctra. Valencia-Barcelona, km. 68,9
12080 Castellon
VR Payment GmbH
VR Payment GmbH
Saonestraße 3a
60528 Frankfurt am Main
APG Cash Drawer
APG Cash Drawer
4 The Drove
BN9 0LA Newhaven
MAGO S.A.
RUSIEC ALEJA KATOWICKA 119/121
05-830 Nadarzyn
Checkpoint Systems GmbH
Checkpoint Systems GmbH
Ersheimer Str. 69
69434 Hirschhorn a. Neckar
StrongPoint
StrongPoint
Isafjordsgatan 5
164 40 Kista
GLORY Global Solutions (Germany) GmbH
GLORY Global Solutions (Germany) GmbH
Thomas-Edison-Platz 1
63263 Neu-Isenburg
Delfi Technologies GmbH
Delfi Technologies GmbH
Landgraben 75
24232 Schönkirchen
HappyOrNot
HappyOrNot
Innere Kanalstraße 15
50823 Köln
Poindus HQ - Taiwan
Poindus HQ - Taiwan
5F., No.59, Ln. 77, Xing-Ai Rd.,Neihu Dist.
Taipei City 114