Company News • 05.04.2017

Ten tips for retail loss prevention

Retail loss prevention is important in all types and sizes of stores

Shoplifting and employee theft is a large part of retail loss and has a serious impact on your bottom line. 2014 shoplifting was estimated to be as much as 31 percent of retail inventory loss! Therefore, it is about time to take measures for loss prevention. Here are some useful tips for you.

Visible Store's Design

  • Keep your sales floor so that you have a good overview of all areas. Avoid too many tall billboards that obscure the view.
  • Use mirrors to eliminate any blind spots.
  • Keep tabs on the number of items taken into the dressing rooms.
  • Use Warning Signs
  • Place a sign that says "Shoplifters will be prosecuted", on your front door as it is the first place shoppers look.
  • Place another sign up high, where shoplifters will most likely check for surveillance cameras.
  • Signs featuring eyes have been proven to double the likelihood of compliance.
Logo: StrongPoint


Schießstrasse 35
40549 Düsseldorf
Photo: Ten tips for retail loss prevention
Source: Strongpoint

Visible Security Systems

  • Let the criminals know you are watching them by seeing themselves on television when they walk into the store.
  • Let your security systems be visible to customers, whether it is cameras or mirrors.
  • Inform customers by a signs that their actions may be caught on tape.

Protect High-Value Products

  • Display high-value items, like DVD-players and TV´s, in full view of store associates.
  • Control “grab and go” shoplifting by situating the items far from the door.
  • Stock only a few at a time on the shelf or store floor.

Dispenser Solution for Small Premium Items

  • Invest in a dispenser shopping solution, for ex Vensafe for the small premium products, like razors, 
    cigarettes, medicines. 
  • The dispenser makes the customer pay before they get the merchandise.
  • When high-valuable products are impossible to shoplift, thieves disappear.

Engage your Staff

  • Talk to your team about a retail loss prevention strategy.
  • Let employees walk the store and engage with customers
  • Advise your staff what suspicious behaviour to look for and which items are attractive to steal.

Constant Awareness

  • Pay attention to shoppers and monitor shopping activity.
  • Identify common shoplifting methods and traits.
  • Floor staff should be alert and make suspicious customers aware of their presence.

Target Employee Theft

  • Ask your employees about their job satisfaction and let them feel valuable.
  • Have a strict reconciliation policy about what to do when there are discrepancies.
  • Create a culture of honesty.  Tell all your employees that they should report it if they see any criminal behavior.

Prevent Credit Card Fraud

  • Do not enter the credit card into the system manually.
  • If it is a card that needs a signature, make sure the names match.
  • Educate staff about buying and behavioral trends among people who is using a stolen credit card. For instance, they often purchase merchandise that is easily re-saleable on the street, make multiple purchases of the same item and are eager to transact the sale quickly.

Keep an Eye on the Self-Check-Out Area

  • Always maintain employee resources at the SCO.
  • Do not try to catch a customer who pretends to scan an item, try to help instead: "Oh I think this item did not beep. Let me help you!"
  • Use Scan-It-All, a loss-prevention solution that uses video technology to monitor POS systems.

related articles:

popular articles:

Thumbnail-Photo: Smart working in retail: are headsets the solution?...
27.03.2024   #brick and mortar retail #video surveillance

Smart working in retail: are headsets the solution?

Internal communication technology and its potential

Retailers are often faced with the dilemma of combining customer service with operational efficiency. In this intersection ...

Thumbnail-Photo: EuroCIS Germany next stop for ITL’s cash handling and age verification...
13.02.2024   #Tech in Retail #artificial intelligence

EuroCIS Germany next stop for ITL’s cash handling and age verification solutions

Innovative Technology Ltd (ITL) will be joining retail suppliers and industry professionals at ‘EuroShop 2024 – the leading trade fair for retail technology’ which takes place in Düsseldorf, Germany from ...

Thumbnail-Photo: ‘Problem-solving mission’ with updated Modern Store Framework...
16.02.2024   #Tech in Retail #personnel management

‘Problem-solving mission’ with updated Modern Store Framework

Zebra Technologies will be looking to address challenges with expertise and new solutions at EuroCIS

Zebra Technologies Corporation (NASDAQ: ZBRA), a leading digital solution provider enabling businesses to intelligently connect data, assets, and people, today announced it’s taking the newly enhanced Modern Store framework on a ‘problem ...

Thumbnail-Photo: iXtenso tests: REWE Pick&Go
13.03.2024   #app #customer experience

iXtenso tests: REWE Pick&Go

New test store in Düsseldorf - is the concept convincing?

REWE has launched its Pick&Go concept (on a trial basis) in Düsseldorf. We tested the store!

Thumbnail-Photo: Wayfair Announces Decorify App for Apple Vision Pro...
15.02.2024   #Tech in Retail #virtual reality

Wayfair Announces Decorify App for Apple Vision Pro

Wayfair's virtual room styler and 3D imaging tools enable Apple Vision Pro users to reimagine their living spaces and experience the future of shopping in their home

With the Wayfair Decorify app on Apple Vision Pro, users have a variety of options to see their spaces redesigned. They can upload a photo of their space ...

Thumbnail-Photo: Classic POS reimagined
14.03.2024   #POS systems #printers

Classic POS reimagined

Introducing the new generation CT-S801III and CT-S851III
POS printer range.

Citizen Systems launches new CT-S801III ...

Thumbnail-Photo: Trigo and Netto Announce Autonomous Supermarket with Real-Time Receipt...
24.01.2024   #Tech in Retail #artificial intelligence

Trigo and Netto Announce Autonomous Supermarket with Real-Time Receipt Capability.

‘Final step’ in frictionless shopping drives trust by enabling consumers to view their receipts BEFORE leaving the store
Full size 800m2 grocery supermarket powered by computer vision AI is Europe’s largest retrofitted frictionless store

Trigo, a leading provider of AI computer vision technology that transforms traditional brick-and-mortar retail outlets into digital smart stores, and discount supermarket chain Netto Marken-Discount (also known as Netto), have partnered to launch ...

Thumbnail-Photo: POCOs experience: efficiency and customer proximity through digital...
30.04.2024   #customer satisfaction #digitization

POCO's experience: efficiency and customer proximity through digital price tags?

How ESL and other digital elements are used in furniture stores

POCO Einrichtungsmärkte GmbH relies on Electronic Shelf Labels (ESL). So far, 93 of the 127 stores have been equipped with this technology ...

Thumbnail-Photo: Intertraffic Amsterdam exhibits ITL innovations ideal for the transport...
02.04.2024   #artificial intelligence #cash handling systems

Intertraffic Amsterdam exhibits ITL innovations ideal for the transport sector

Innovative Technology Ltd (ITL) are set to demo their cash handling and AI powered biometric products to the parking ...

Thumbnail-Photo: How efficient is your workforce management?
24.04.2024   #workforce deployment #workforce management

How efficient is your workforce management?

Workforce management software in retail is successful when it optimizes processes, increases employee satisfaction, and improves ...


VusionGroup SA
VusionGroup SA
55 place Nelson Mandela
90000 Nanterre
SALTO Systems GmbH
SALTO Systems GmbH
Schwelmer Str. 245
42389 Wuppertal
Phoenixplatz 2
44263 Dortmund
Zebra Technologies Germany GmbH
Zebra Technologies Germany GmbH
Ernst-Dietrich-Platz 2
40882 Ratingen
Innovative Technology Ltd.
Innovative Technology Ltd.
Innovative Business Park
OL1 4EQ Oldham