Product • 14.06.2007

Terminal Management System

Cost-effective estate management for Artema terminals and PIN pads

Terminal Management System
Terminal Management System
Benefits at a glance
  • Fast remote download
  • Comprehensive and efficient
  • Flexibility and autonomy

Thales Terminal Management System (TMS) is a powerful software solution which allows terminal operators to efficiently manage large estates of Artema payment terminals and PIN pads for all stages of the terminal lifecycle, from deployment to remote software upgrade. TMS enables the user to remotely maintain installed card payment terminals and PIN pads. Up to 200 terminals can carry out software upgrades simultaneously, enabling operators to reduce time to market for new features.

Fast remote download
The communication server of TMS monitors and records the connection with each terminal. Depending on which terminal calls, TMS is then able to complete a number of predefined tasks, such as:
  • parameter reading and setting
  • parameter updating
  • download of new software modules upgrading existing software
  • software blocking
  • downloading of secure keys
  • diagnostics and statistics reporting
Using secure authentication, access of non-authorised devices is prevented.

Comprehensive and efficient
The database management system of TMS allows merchant information and business data to be stored in hierarchical and generic structures (country, region, organisation, location, customer, dealer and contacts). The Graphical User Interface increases speed of navigation through the system, and simplifies the allocation of new products.

For all help-desk activities TMS gives a quick overview on the status of each terminal and PIN pad be they in stock, shipped or installed. This allows complete traceability at any stage of the terminal lifecycle.

Flexibility and autonomy
To maintain the confidentiality of each operator’s network, TMS allows report generation independent from complicated database tools or a direct connection to the system. This allows operators to automatically obtain an overview of their terminal and PIN pad estate. Reports can be sent at regular agreed intervals.

Access to TMS from remote locations is also provided using the system’s XML interface. All business data, such as merchant information, terminal parameters or acquirer card profiles, can be exchanged over this interface. TMS can be supplied to operators to manage their own terminal estates, or provided as as turn-key solution, managed by Thales on their behalf.

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