Company News • 03.08.2021

Eventyrsport: Denmarks best e-shop and good customer experiences

Electronical price tags: shopping just like in the webshop

The Danish outdoor chain Eventyrsport has been named the country's best e-shop with a focus on good customer experiences. In the chain's physical stores, there is also a focus on good service, where electronic shelf labels connect the goods with the webshop and free up time for customers.

Pricerunner, which compares prices from over 8,000 Danish webshops, awards the prize to Denmark's best e-retailer each year. The top score was Eventyrsport, and in May 2021, the chain was therefore named "e-trader of the year".

Supplier
Logo: Delfi Technologies GmbH

Delfi Technologies GmbH

Dorfstrasse 7 – 9
24232 Schönkirchen
Germany
Shelf with pants and hiking boots, marked with digital price tags...
Source: Delfi

The justification states:

Eventyrsport wins both the title as e-retailer of the year 2021 in the category 'Leisure' and takes the title ‘Store of the Year 2021’. They can be proud of a website where it is easy for customers to navigate around. The store is at the top with good customer support, and it is easy to get in touch with an employee - the answers come quickly, are accurate, and personal (source: pricerunner.dk).

It is the 18th year in a row that PriceRunner gives this award among the 8,700 Danish stores from which you can find prices and products at PriceRunner. To be nominated for the e-commerce of the year award, the store must have received verified customer reviews on PriceRunner within the past six months.

Will ensure the same great experience in the physical stores 

Despite the great success of the webshop, it is still important for Eventyrsport to maintain and ensure growth in their store chain.

"It is possible to grow in both places. In the stores, it is easier to sell many of our goods, but we must still focus on the good customer experiences", says Emil Holtet Søgaard, Retail Manager at Eventyrsport and continues: "With electronic price tags, we have a concrete tool that makes it possible to ensure the same good experience in our physical stores as on our webshop".

"With electronic price tags, we have a concrete tool that makes it possible to ensure the same good experience in our physical stores as on our webshop". - Emil Holtet Søgaard, retail manager at Eventyrsport
Soruce: Delfi

related articles:

popular articles:

Thumbnail-Photo: Social Commerce: Community sells?
04.10.2023   #online trading #sustainability

Social Commerce: Community sells?

Why the community approach is replacing fast delivery among customer demands and what that means for you.

For a long time it was said that fast or even "same day delivery is the key". For Fabian Mischler, this is no longer the only key to satisfied customers. In an interview, the CEO of the social commerce platform ooblee told us why community ...

Thumbnail-Photo: Christmas decorations: set the scene for your store!...
09.11.2023   #customer experience #shop decoration

Christmas decorations: set the scene for your store!

From the floor to the shelves and lights to the shop window - here's how to get your store ready for Christmas!

The weeks leading up to Christmas Eve are considered to be the busiest of the year....

Thumbnail-Photo: Tips: Optimal shopping experience for  Christmas...
22.11.2023   #online trading #artificial intelligence

Tips: Optimal shopping experience for Christmas

How to prepare for the shopping days as an Amazon retailer

The promotional days at the start of the Christmas...

Thumbnail-Photo: The quiet hour – A contribution to inclusion in retail?...
31.10.2023   #customer satisfaction #marketing

The "quiet hour" – A contribution to inclusion in retail?

Finding calm in a busy world: supermarkets make their mark

The world of commerce is constantly looking for new ways to attract and retain customers...

Thumbnail-Photo: ISE 2024 - the future of retail
23.10.2023   #online trading #Tech in Retail

ISE 2024 - the future of retail

ISE will take place in Barcelona from 30 January to 2 February 2024

Since it began in 2004, Integrated Systems Europe (ISE) - the world's premier exhibition for professional audio visual (pro AV) and systems integration - has grown in size, strength and influence to become an industry-defining event. Every year, ...

Thumbnail-Photo: Scary and clever - marketing for Halloween
20.09.2023   #brick and mortar retail #online marketing

Scary and clever - marketing for Halloween

How do you make the most of 31 October for your business?

Small means, big effect: On Halloween, you can get in touch with your customers in a playful and not too serious way....

Thumbnail-Photo: Black Friday and Cyber Monday: Minimize mistakes, maximize success...
11.10.2023   #e-commerce #customer satisfaction

Black Friday and Cyber Monday: Minimize mistakes, maximize success

Mistakes you can avoid on promotion days like Black Friday and Cyber Monday

The promotion days on November 24 and 27 raise the sales hopes of many retailers. Despite the huge potential, these events can also be a challenge. Competition is fierce, customers are critical and expect exceptional deals. Mistakes in preparation ...

Thumbnail-Photo: 5 tips for successful TikTok marketing for your online store...
06.09.2023   #online trading #marketing

5 tips for successful TikTok marketing for your online store

How to gain loyal fans for your brand

TikTok is the Wild West of social media: Everything is moving at lightning speed and you only have a blink of an eye to captivate users. If you spend a lot of time on TikTok, you'll know right away...