How retailers should prepare for crisis communication
… more than their parents or grandparents
How can brick-and-mortar stores stay competitive? With continuing retail reinvention!
Survey shows consumers want greater connection and more American-made products from the small businesses.
Slower tax refunds and weather affect April retail sales
How salespeople can handle customers who bring company along
And so does the customer experience
Many wooden design elements, rustic flair, and the Farmer’s Café delight guests
71 percent of shoppers are spending more in-store than online
One of the main reasons why shoppers will abandon a purchase is when popular online payment methods are not an option. That’s why online retailers must know what these payment options are. We give you an overview of the pros and cons for ...
In the interview Jukka Vänskä from Seloy Live is showing us, what customers can do with a digital mirror and why it could benefit retailers. His partner Alexander von Reuterhorn from Fineko Green Technologies ensures a bacteria-free ...
The U.S. prestige beauty industry reached 18.8 billion dollar in 2018, a six percent sales increase over 2017, according to The NPD Group. The skincare category grew by 13 percent and contributed 60 percent of the industry’s total gains; ...
When it comes to using and analyzing relevant data, brick-and-mortar retail lags behind its online competition. While e-commerce retailers use detailed data from web analytics, CRM, and Google searches to analyze user behavior and generate ...
There will be no boredom until and during the fair - which will take place in Düsseldorf from 19.02.-21.02.2019. That's why you can already read what you can look forward to in our EuroCIS 2019 trade fair special! As speedy reporters, ...
It’s a customer’s dream: no more waiting in line at the checkout counter. At this point, consumers can already scan their purchases with their smartphones, pay and leave the store. Wirecard collaborates with SES-imagotag and makes this ...
Modern city management always includes cooperation with the retailers of a city. The charismatic city manager Nicole Halves-Volmer works with passion for the city of Delmenhorst and talks in the interview about campaigns with and for ...
A highly competitive market with frequent campaigns such as Halloween, Black Friday, and Christmas puts great demands on retailers. This is also the case with Top-Toy, the leading Nordic toy group, which operates the Toys "r" ...
If present trends continue, retail rents might one day be based on traffic and customers rather than traditional metrics such as sales per square foot or percentage rent, observes Mike Harris, Managing Director of CREModels, in a new column for ...
Research from OrderDynamics explores North American click and collect trends, including communications and timing preferences, return behaviors, and unplanned purchasing habits. OrderDynamic, announced its latest consumer study, “The Rise ...
Poundworld, which is set to disappear from the UK high street by early August 2018, must look to its own failures – and in particular its failure to stand out from other discounters – to explain its demise, says GlobalData, a data and ...
Rather than concede general merchandise sales to new and disruptive competition, brick-and-mortar retailers are seeking creative ways to maintain their share of this critical and high-margin category. This is one of the conclusions contained in ...
Few local retailers are brave enough to offer same-day delivery. They should use their "business savvy”, suggests logistics expert Arne Schulke of the iubh International University of Applied Sciences Bad Honnef. He offers practical tips, ...
GfK anticipates a 2018 nominal turnover growth of +2.1 percent for stationary retail in the 28 EU member states. But trends within the individual countries under review vary widely. While real-value growth is expected for countries such as ...
Tmall, China's largest consumer platform for brands and retailers, today announced that its New Retail technologies and solutions have helped Intersport, one of the world’s biggest sporting goods retailers, to transform its flagship store ...
eobuwie.pl is striding forward with its new, sector-defining store concept, designed by Dalziel & Pow, which positions the Polish brand as the ‘next big thing’ in footwear retail. The concept is a direct response to the changing ...
The store, which is powered by Shopify, is its third in New York City and hosts product from more than 60 female-led brands. Across Bulletin's three stores and online platform, it now supports about 150 brands, most of which are small ...
It was an amazing run. With a tip of the hat to the franchise restaurant, nothing rivals the American mall in shaping the culture and lifestyle of the country over the past 70 years. However, 2018 is the year we can call the time of death on this ...
Amazon is now the fifth biggest player in UK retail, as its retail revenue continues to rise at a rapid pace, according to GlobalData a leading data and analytics company. The online pureplay continues to outstrip growth in the UK online channel ...
Custom, authentic and exclusive – words that describe the product selection of the small fashion store called Herrenbude in Köln Ehrenfeld (a city district of the German City of Cologne). It’s a concept that is able to keep up with ...
The Commission is targeting the most damaging unfair trade practices to grant farmers and small and medium sized businesses greater certainty and less need to manage risks over which they have little or no control. The Commission proposes today ...
Retail trade bodies the Association of Convenience Stores and the National Federation of Retail Newsagents have launched new materials to help small stores introduce a plastic bag charging scheme following the publication of the ...
The new store follows the brand’s launch in August 2017 with openings in five major European cities as well as an online store in 18 markets. A modern-day market offering essential products for men, women, children and the home, ...
Today’s retailers must come up with great ideas to keep up with their online competition. Artificial intelligence (AI) opens up brand-new opportunities in this area. Ralf Reich of Mindtree illustrates why AI is not just a great tool for ...
More than ever, today’s interior design industry has a tough time to attract customers to stores. In this interview, Sven-Hendrik Timmermann, Chief Digital Officer at JAB Josef Anstoetz KG, explains how the textile and fabric outfitter uses ...
Founded in 1946, Savile Row menswear store Hardy Amies has its heritage ingrained in the British fashion history. Its founder and namesake, Sir Edwin Hardy Amies actually started out as an official dressmaker for Queen Elizabeth II, before ...
The ongoing debate over shopping hours on Sundays has heated up in recent months in Germany. Ver.di (the German trade union) successfully filed lawsuits against a number of Sunday shopping events nationwide. Communities and retail representatives ...
Fraser Hammond economists say at least 5,300 retail jobs are in danger after a major toy retailer and an electronics chain closed their doors last week. Both companies were unable to continue operating due to stiff online competition and economic ...
Anyone who wants to survive as a brick-and-mortar dealer in the future must offer their customers a special shopping experience and a functioning online store. That’s a widely known fact. But the opposite is also true – and this is ...
Once it was multichannel, then omnichannel and now unified commerce. With new software options, all the functions of a customer journey are supposed to be apparently invisible and run from a single source. Jean-Marc Thienpont, Managing Director POS ...
For many brick and mortar retailers, showrooming was and continues to be akin to “stealing consulting services”. After all, the term describes the practice of prospective customers of researching products in brick and mortar stores and ...
“The Mall Is Dead. Long Live the Mall,” is the main message of The Future of Shopping Centers, a study released today by A.T. Kearney that identifies key trends in retail real estate and how customer demographics and attitudes are ...
Data. Increasingly at the heart of every business, the ability to collect, analyze and derive actionable insights from multiple sources if data in real-time can be the difference between winning a customer or seeing them captured by the competition. ...
In-store retail technology is evolving with great speed, and a growing trend for 2018 is ‘Shoppertainment’, a millennial-led trend where a trip to a shopping centre is as much as seeking an experience as coming home with a product. As ...
Regardless of what you might think of Amazon, in 2017, the internet giant has pioneered more innovations than any other entity. Amazon Flex, Prime Now, and Amazon Fresh are just some of the projects the U.S. company created to explore new ways to ...
Click & collect continues to rise rapidly in the UK, outpacing growth in the online retail channel, with click & collect sales forecast to account for 13.9 percent of total online spend in 2022, 1.9 percentage points higher than in ...
Today, Fairway Market, New York’s iconic grocery store, announced that it has selected FutureProof Retail, provider of line free checkout, to power Fairway’s next-generation mobile app. The new app builds on FutureProof’s line ...
A'GACI, LLC, a leading fashion retailer in Texas, which filed for Chapter 11 relief on Tuesday, January 9th, will shortly begin discussions with landlords regarding 49 of its locations. In a court filing on Tuesday, A'GACI ...
The customer is the focus of tomorrow's Customer Journey. Retailers can use interactive, virtual and personalized offers to attract and inspire customers at home, especially in the digital age. We have tried out the latest technologies in the ...
With the help of e-commerce agency SmartOSC, COURTS Singapore, a popular retailer specialising in electronics, IT and furniture, has put more than a year into researching and redesigning its in-store experiences and omni-channel customer journey. ...
Click and Collect, In-Store Pickup, Click & Go: there are many terms that describe the store pickup process of online orders. Retailers can really benefit from this service; provided that they are armed with a professionally developed concept of ...
Management Forum der Verlagsgruppe Handelsblatt GmbH
