Company News • 09.12.2013

Smiffy’s dress to impress with fashion solution from K3 Retail

The global fancy dress retailer, has embarked on a business transformation project with K3 Retail

Smiffy’s dress to impress with fashion solution from K3 Retail...
Source: K3 Retail

Through the implementation of Microsoft Dynamics NAV, inclusive of Pebblestone Fashion, Smiffy’s has integrated many business departments, from online to order management, the warehouse and finance, all delivering a plethora of new and rich functionality.

This will improve the company’s procedure from concept to design, creation and delivery of its 5,000 products to over 5,000 stockists around the world, in store and online.

Essentially, all business operations will run off the system implemented by K3 Retail. With better control and connectivity of product data management (PDM) and product lifecycle management (PLM), to product selection and specification, sales order processing, transactions, invoicing, picking, packing and shipping.

The solution provides information to Smiffy’s resellers and directly accepts orders in from them for processing. Data on product information is easily extracted from NAV to populate the many reseller websites and data feeds, with information on seasonal products, themes, sizes and stock availability.

Gary Alexander, Solutions Architect at Smiffy’s, said, The ability to report better is of the utmost importance to Smiffy’s, as all departments report on a detailed level. The system provides the flexibility and scalability required to gain better control and management of all internal documents, with BI delivering better access to document history and information, not just internally but across our network of global stockists.”

Several solutions were tested during the selection process and NAV came out on top. Gary said, “K3 Retail was recommended by industry peers as a preferred supplier and, for that reason, we selected to partner with them for the project. With K3 Retail providing detailed user acceptance testing (UAT), we were able to identify and address any issues before the launch which substantially contributed to a successful go-live.”

Warehouse procedures are now automated and a handheld device is used to scan products. This has already resulted in operational efficiency savings of 25%.

Smiffy’s is a seasonal business geared towards Halloween and Christmas and consequently was up against tight time constraints, with only a very small window in which the system could go-live. The project has been three years in the making and Smiffy’s decided on an all or nothing approach, switching over from the old system to NAV. Gary commented, “We went live in March this year and the process was very smooth and without glitches, so we couldn’t have asked for more at this stage.”

John Little, Sales Director at K3 Retail, said, “Smiffy’s is a technical and innovative company that is constantly looking at ways to gain a competitive edge. We look forward to continuing our work with them to meet their requirements, now and in the future. The early success of this project demonstrates our commitment to delivering against expectations and we are excited for what the future holds.”

Source: K3 Retail

related articles:

popular articles:

Thumbnail-Photo: Vast majority of consumers plan to return holiday gifts...
03.10.2019   #pos marketing #personalization

Vast majority of consumers plan to return holiday gifts

“Retailers need to seize the moment."

During the upcoming holiday season 77 percent of consumers surveyed said they plan to return a portion of their gifts, with nearly 20 percent expecting to return more than half of their presents (sorry grandma!). This is both a blessing and a curse ...

Thumbnail-Photo: 75 % of millennials abandon in-store purchases...
14.11.2019   #customer satisfaction #brick and mortar retail

75 % of millennials abandon in-store purchases

Zebra study: out-of-stocks drive shoppers to online

Zebra Technologies Corporation today revealed the results of its 12th annual Global Shopper Study, the industry’s only market tracker that analyzes the attitudinal behavior of shoppers, retail associates and retail executives and examines the ...

Thumbnail-Photo: 91% of SMBs think customer reviews are critical...
25.07.2019   #customer satisfaction #customer relationship management

91% of SMBs think customer reviews are critical

Survey about online customer reviews on platforms

Uberall, Inc., a location marketing solution for businesses, released new data on how small- and medium-sized businesses feel about online customer reviews across platforms like Yelp, TripAdvisor, Facebook, Instagram, Google and more. For the ...

Thumbnail-Photo: Return on experience: The new kind of customer loyalty...
12.08.2019   #customer satisfaction #customer retention

Return on experience: The new kind of customer loyalty

US retailers benefit if they keep pace with rapid rise in customer expectations

New research conducted by alternative payments provider Klarna across 2,000 US consumers and 250 retail decision makers, reveals that retailers are struggling to retain their customers as consumers today increasingly have zero tolerance for a poor ...

Thumbnail-Photo: The POS TUNING Pizza Presenter
24.07.2019   #product presentation #refrigerated shelves

The POS TUNING Pizza Presenter

The presentation solution for round pizzas in the chilling area

At the point of sale, customers can only buy what they see. This is the motto of POS TUNING from Bad Salzuflen, the solution provider for optimized product presentation at the point of sale for almost all product categories.The POS T Pizza Presenter ...

Thumbnail-Photo: Five retailers are opening stores for every retailer closing stores...
28.08.2019   #retail #brick and mortar retail

Five retailers are opening stores for every retailer closing stores

New report by IHL Group debunks the retail apocalypse narrative

More than five retail chains are opening stores for every retailer that is closing stores in 2019, according to new research from IHL Group. This is up from 3.7 in 2018. The company also reports that the number of chains adding stores in 2019 has ...

Thumbnail-Photo: Rewarding customers for sustainable shopping...
29.07.2019   #sustainability #loyalty cards

Rewarding customers for sustainable shopping

Koin Rewards & Fidel bring loyalty and card-linking together

Koin Rewards, the ethical rewards platform built on the blockchain, announced that it has partnered with card linking API Fidel to build a responsible and sustainable rewards program for shoppers.Koin Rewards is working with Fidel to build a ...

Thumbnail-Photo: VKF Renzel takes over exclusive distribution of EasyCubes...
23.10.2019   #product presentation #goods illumination

VKF Renzel takes over exclusive distribution of EasyCubes

The sales promotion specialist VKF Renzel took over the sole distribution of the
EasyCubes product presentation system for the DACH region with effect from
23.09.2019

After VKF Renzel was already involved in the successful product launch, this is now the consistent further development. ...

Thumbnail-Photo: “What do you have that nobody else has?”...
16.09.2019   #data management #digital marketing

“What do you have that nobody else has?”

Exhibitor statements from the halls of DMEXCO 2019 on marketing trends and technology

We from iXtenso were visiting DMEXCO 2019 and looked around for the latest opportunities and technologies for marketers. We asked some companies what makes their solution unique – here are some answers. ...

Thumbnail-Photo: POS TUNING supports Grips&Co
26.09.2019   #sales promotion #product presentation

POS TUNING supports "Grips&Co"

POS TUNING is committed to promoting young talent in the retail

Since the magazine "Rundschau für den Lebensmittelhandel" launched the Grips&Co competition, the annual cult event for junior staff, HR specialists and brand industry has been taking place for almost 40 years. Two days of ...

Supplier

HappyOrNot
HappyOrNot
Innere Kanalstraße 15
50823 Köln
VKF Renzel GmbH
VKF Renzel GmbH
Im Geer 15
46419 Isselburg
APG Cash Drawer
APG Cash Drawer
4 The Drove
BN9 0LA Newhaven
Mood Media GmbH
Mood Media GmbH
Wandalenweg 30
20097 Hamburg
POS TUNING Udo Voßhenrich GmbH & Co KG
POS TUNING Udo Voßhenrich GmbH & Co KG
Am Zubringer 8
32107 Bad Salzuflen
loadbee GmbH
loadbee GmbH
Nikolaus-Otto-Straße 13
70771 Leinfelden-Echterdingen