e-commerce

Report: Online pureplays in UK clothing and footwear 2018-2023

Clothing and footwear spend via online-only retailers is set to soar 67.4 percent over the next five years

Clothing and footwear spend via online-only retailers is set to soar 67.4 percent over the next five years reaching 7.5 billion pound in 2023, outpacing growth in the sector online (forecast to be 40.3 percent) and accounting for over one ...

Mundt: „We are going to deal with the topic of e-commerce in a more targeted way“

2017 Annual Report of the Bundeskartellamt

Andreas Mundt: “Our key focus is on protecting competition in the digital economy. We have two key objectives when it comes to the major internet companies. Our task is to keep markets open to ensure they remain contestable and companies ...

DMEXCO 2018 C.A.R.E.

Impressions of the exhibition: Trends and good prospects

DMEXCO in Cologne is probably one of the most exciting trade fairs covering topics such as digitization, marketing and trends in (online) retail. Whether national or international, each visitor was treated to something exciting, following this ...

Hexa research: Online sales

U.S. online pet food & supplies market worth 6.13 billion dollars by 2025

Online sales for pet food and other products have increased significantly over the past few years. Driven by rising pet ownership in the U.S., demand for pet products is expected to surge over the next few years. Supported by tech savvy consumers, ...

Same-Day Delivery: Tips for small retail businesses

“The delivery time window option in the evening is a great hit": Interview with Arne Schulke, Professor for Management Control & Leadership

Few local retailers are brave enough to offer same-day delivery. They should use their "business savvy”, suggests logistics expert Arne Schulke of the iubh International University of Applied Sciences Bad Honnef. He offers practical tips, ...

Perfectly fitting clothes to prevent retail returns

Product recommendations based on a person’s body data

Interview with René Stampfl, Sales Director at Fision Technologies How wonderful it would be if the clothes you order online would fit you perfectly right out of the box. What sounds like wishful thinking, could soon become a ...

Online marketing: Huge opportunities after transaction completion

Interview with Geoff Smith, CMO at Rokt on the much underrated confirmation page

"Thank you for your purchase!" Statements like these make customers happy - and their minds more open and receptive to new ideas according to a study by web store optimizer Rokt. Special emphasis is put on the moment right after a ...

The big three commerce software companies join forces

... for omnichannel commerce

The three leading software companies for commerce solutions are set to join forces. eFulfilment Transaction Services GmbH, Futura Retail Solutions AG and höltl Retail Solutions GmbH are merging under the umbrella of ROQQIO Commerce Solutions ...

Cyberport implements ESL solution from Delfi Technologies

E-commerce retailers with omnichannel service face great demands for updated product information in all channels.

This also applies to German Cyberport, which is one of Europe's largest consumer electronics retailers with more than 45.000 products. For an omnichannel retailer with such a large product range, it means that there also ...

Consumer mindset "mobile first"

Criteo's 2018 global commerce review

Criteo released its global commerce review for Q1 of 2018. The report, which analyzed browsing and purchasing data from over 5,000 retailers in more than 80 countries, indicated that today's shoppers are making on-the-go purchases, and are ...

E-commerce in furniture retail: experiment, learn, compare notes

Marcus Diekmann of Matratzen Concord on the road to digital success

In 2016, discount mattress store Matratzen Concord launched its professional online store led by Marcus Diekmann (Director Digital, E-Commerce and Omnichannel). Since then, the online store has already received numerous awards. ...

Digital transformation: Tasks for the new German government

Smaller retailers ask for support to keep up with the competition

Digital technologies make it possible to increase operational efficiency and develop innovative options and concepts. Nevertheless, digital transformation makes many entrepreneurs feel uneasy. That was one of the results of a survey conducted by the ...

Implementing successful e-commerce projects

Everything starts with a thought that develops into an idea ...

This also applies to an E-commerce project, which often provides the basis for a company’s digitization strategy. The following important points need to be considered for a successful implementation: Assemble the right team An E-commerce ...

Amazon is now the UK’s fifth largest retailer

The online giant accounted for over four pounds in every 100 pounds spent on retail in 2017

Amazon is now the fifth biggest player in UK retail, as its retail revenue continues to rise at a rapid pace, according to GlobalData a leading data and analytics company. The online pureplay continues to outstrip growth in the UK online channel ...

Online growth among housewares buyers extends to adjacent categories

“E-commerce has changed the way consumers shop for home products” (Joe Derochowski, executive director at NPD)

U.S. online sales of housewares products increased 18 percent in 2017, according to e-commerce insights from The NPD Group’s Checkout consumer receipt mining service. On average, nearly a quarter of online buyers purchased housewares ...

Workwear and uniform manufacturers leverage e-commerce

The Global Visionary Science Team at Frost & Sullivan reveals in their analysis - North American Workwear and Uniforms Market, Forecast to 2021 - that e-commerce is emerging as a viable and profitable channel for workwear and uniform ...

Using chat to shop online

The integration of payment processes in messenger

A large portion of our days is spent on social networks, forums, blogs and messaging apps. There is still a lot of untapped potential for retailers who want to position themselves and their product choices in these settings. This applies especially ...

Cisalfa Sport S.P.A. launches new online shop

The new website offers an easy and a very innovative shopping experience: an online shop with a definitely more appeal

For this improvement, Cisalfa Sport S.P.A. chose Keros Digital in order to find solutions to some challenges the business was having. One of these challenges, the distribution network of Cisalfa Sport S.P.A., which is complexed, required a ...

It’s all about the right fabrics: an industry sector is entering the digital age

”Research online, purchase offline has edged its way into the world of fabrics.“ Interview with Sven-Hendrik Timmermann from JAB ANSTOETZ Group

More than ever, today’s interior design industry has a tough time to attract customers to stores. In this interview, Sven-Hendrik Timmermann, Chief Digital Officer at JAB Josef Anstoetz KG, explains how the textile and fabric outfitter uses ...

New VR retail service in collaboration with Alibaba

Tmall sellers can use iStaging's VR Maker to digitize their physical stores in VR

Having brought VR capabilities to professionals in the real estate, interior design and property listing industries, iStaging is now making in-roads into the retailing sector in cooperation with Alibaba. iStaging is the only self-serve VR capture ...

Unified Commerce: Mapping all processes in real time

Avoid "frustrating stumbling blocks in the shopper experience”

Once it was multichannel, then omnichannel and now unified commerce. With new software options, all the functions of a customer journey are supposed to be apparently invisible and run from a single source. Jean-Marc Thienpont, Managing Director POS ...

Outerwear purchases

More U.S. apparel consumers are opting for online, reports NPD’s Checkout

According to The NPD Group’s Checkout, a receipt mining service, close to one-third (29 percent) of total online apparel buyers purchased outerwear online in the 12 months ending November 2017, up two percentage points over the previous year. ...

eBay Inc. reports fourth quarter and full year 2017 results

eBay delivers record fourth quarter driven by strong holiday performance

eBay Inc., a global commerce leader, delivered revenue for the quarter ended December 31, 2017 of $2.6 billion, increasing 9% on an as-reported basis and 7% on a foreign exchange (FX) neutral basis, primarily driven by gross merchandise ...

US consumers: 36 percent plan to grocery shop online in 2018

Report highlights importance of an omnichannel grocery experience in 2018 as consumer expectations rise

The annual Grocery eCommerce Forecast completed in partnership with ShopperKit, an in-store fulfillment platform, surveyed over 1,000 U.S. consumers about grocery shopping habits, intent and barriers moving into 2018 to better equip ...

UK click & collect sales set to soar 55.6 percent to 2022

Click & collect continues to rise rapidly in the UK, outpacing growth in the online retail channel

Click & collect continues to rise rapidly in the UK, outpacing growth in the online retail channel, with click & collect sales forecast to account for 13.9 percent of total online spend in 2022, 1.9 percentage points higher than in ...

Proceed to checkout? Not on your mobile, say researchers

Shoppers are much less likely to go through with their purchases if they are using phones and tablets to buy goods online

Shoppers hoping to bag a bargain in the post-Christmas sales are much less likely to go through with their purchases if they are using phones and tablets to buy goods online. This is because consumers often worry they are not seeing the full ...

COURTS invests in growth by reimagining its omnichannel retail experience

COURTS Singapore, a popular retailer specialising in electronics, IT and furniture, has redesigned its in-store experiences and omni-channel customer journey

With the help of e-commerce agency SmartOSC, COURTS Singapore, a popular retailer specialising in electronics, IT and furniture, has put more than a year into researching and redesigning its in-store experiences and omni-channel customer journey. ...

InternetRetailing EXPO 2018 with focus on omnichannel

The event for digital and multichannel retail returns to the National Exhibition Centre in Birmingham on 21-22 March 2018

This year’s event will have a strong focus on omnichannel, with a programme that encourages attendees to explore how they can extend online success to deliver the type of frictionless customer experiences that have been proven to win customer ...

Click & Collect: More in-store sales thanks to store pickup

Opportunity and challenge for the retail sector: Retailers can really benefit from this service

Click and Collect, In-Store Pickup, Click & Go: there are many terms that describe the store pickup process of online orders. Retailers can really benefit from this service; provided that they are armed with a professionally developed concept of ...

Mister Spex rolls out the latest Intershop Commerce Suite

New commerce platform powers a consistent multi-channel concept with faster interfaces and reduced maintenance needs

Mister Spex, Europe’s largest online optician, is extending its successful cooperation with Intershop with the rollout of the latest Intershop Commerce Suite, across nine European webshops. The new commerce platform allows Mister Spex to ...

“Just walk out“: the invisible payment process

Pay automatically with zero-click payment and smart store technologies

Retailers are constantly looking for solutions that make payments easier and more automated. After all, an easy payment process also makes it easier to spend money, at least when it comes to small amounts and quantities. According to a study by ...

Lokaso.Siegen: Siegerland’s online marketplace celebrates its one-year anniversary

An asset for the region, but also a benefit for retailers?

It has been one year since the Lokaso.Siegen online marketplace has gone live. That’s why we headed for the scenic Siegerland again and asked for feedback. ...

Parcel lockers: around the clock delivery service

Interview with Gunnar Anger, managing director ParcelLock GmbH on the future of parcel delivery

A successful delivery significantly impacts how customers rate their shopping experience. That’s why new, flexible solutions along the entire supply chain are in great demand. This includes a universally accessible parcel locker system. Gunnar ...

Retail isn’t doomed, but a tectonic shift is under way

What’s causing this retail shift?

Online shopping has put tremendous pressure on brick-and-mortar retailers, causing large numbers of locations to go out of business. But lest anyone think retail is shrinking, the opposite is actually true. As of July 2017, retail sales were up ...

Hardwick Clothes re-launches brand, growing heritage fashion appeal

America's oldest Made in USA tailored clothing maker has launched a new flagship website and brand identity update

Drafting off of steady seasonal increases in both wholesale and retail sales, including the company's first line in clothing retailer Saks Fifth Avenue's New York City stores and Southern department store Dillard's, as well as ...

Join 225+ speakers at Shoptalk Europe, 8-11 October, Copenhagen

Content, dialogue and networking at Europe’s largest conference for retail and eCommerce

Shoptalk Europe, 2017’s most anticipated European event for retail and eCommerce innovation, today announced that more than 2,200 executives from established retailers and brands, startup direct-to-consumer disruptors, large and early stage ...

Online giant Alibaba seeks to boost brick-and-mortar retail in China

Integrated omnichannel model to deliver a seamless customer experience

Embrace the change – that is one maxim of internet giant Alibaba. Change also means adapting to the wants and needs of customers. In this interview, Karl Wehner, Managing Director at the Alibaba Group, explains why the company is going to ...

British Land: Offline and online stimulate each other

New research reveals symbiotic relationship between a brand’s physical store and its ecommerce platform

The research, using data from Connexity Hitwise, shows that when a new store opens, traffic to the retailer’s website from the surrounding postal area increases by 52 percent on average within six weeks of opening. Importantly, digital traffic ...

New Temando ‘State of Shipping in Commerce’ report reveals gap between U.S. retailers and Prime-centric online shoppers

Survey identifies CX-driven shipping experiences as critical to conversion

Temando, a leading shipping and fulfilment software platform for commerce, today announced United States retailer and consumer survey data from its annual research report ‘State of Shipping in Commerce’. The survey polled 270 small and ...

New internationalization study

E-commerce retailers in the USA want to expand into Europe

"Europe is one of the largest and most dynamic e-commerce markets in the world", emphasizes Frank Schirrmeister, CEO at Arvato SCM Solutions. "US brands, therefore, need to actively improve their reputations in Europe." Hence, ...

From shopping center to third place

Entertainment and gastronomy dictate tomorrow’s shopping center concepts

Only eight shopping centers are currently being built in Germany. There are a number of reasons for this. Booming online business, extensive approval processes and the development of new building sites thwart development. To stay attractive, ...