News • 06.07.2020

Digital access controls support distancing requirements in the era of Corona

Essential staff are relieved and the risk of infection is reduced

digital admission control at ALDI Suisse
ALDI Suisse was the first Swiss retailer to introduce an automatic counting system at the beginning of April.
Source: ALDI Suisse

Since the beginning of the pandemic, larger supermarkets and discounters have been imposing entrance restrictions to ensure that only a certain number of people are allowed within their Stores. Usually the access management is carried out by employees of a security company or by the store's own staff. The number of people is regulated by baskets or shopping carts handed out, other markets rely on the use of mechanical hand counters and simple counting apps.

The disadvantage: the personnel costs are correspondingly high and cause additional costs. Employees are exposed to an increased risk of infection and customers often find waiting times frustrating. 

How many people are allowed in a store? There is no internationally accepted rule. Even in Germany each individual state sets different policies. In North Rhine-Westphalia, for example, one person per ten square meters of sales space is allowed in a store. In Saarland or Baden-Wuerttemberg it is 20 square meters per person. We deliberately write "person" at this point, because depending on the federal state, employees either included or excluded in this calculation.

ALDI Süd, Nord and Lidl plan to use digital doormen in Germany 

The discounters ALDI Süd, ALDI Nord and Lidl, which are based in Germany, therefore plan to introduce fully digital access control throughout the country in the near future, according to information from the "Lebensmittelzeitung", Aldi Süd, for example, is currently testing a counting system with video cameras, analysis software and a screen with traffic light function, which is intended to replace doormen.

The colleagues from ALDI Suisse have already gone further and have been using a digital counting system in 110 particularly high-frequency branches since the beginning of April. The system works like a traffic light: when the pre-determined total number of people in the respective branch has been reached, the display at the entrance indicates a temporary admission stop with a red screen. As soon as someone leaves the store or capacities are free, the display changes to green.

digital access control at ALDI Suisse
Source: ALDI Suisse

Digital access controls: smart and accurate

But how do they measure customer flows? Among other things, video technology solutions can control the maximum number of people in a store. IP cameras with integrated video analysis register people entering and leaving a store and thus automatically provide a quick overview of the total number of people in a store. Another proven means of entrance control are 3D sensors, which are also installed in the entrance area. Both solutions record and process data anonymously and in compliance with data protection regulations. 

The cameras or sensors are connected to a software. By coupling them with customer-facing monitor in the entrance area, waiting customers can see in real time when they are allowed to enter. Solutions currently available on the market often work with a traffic light system and sometimes also calculate the average waiting time. Experience shows: Providing users with an expected wait time increases their willingness to do so.

What happens if customers choses to bypass the system? Depending on the provider, the corresponding software has an interface technology that makes it possible, for example, to create a link between the software and the public address system or employee app. If a certain marker is exceeded, an acoustic warning signal is automatically generated, for example via a loudspeaker announcement, or is sent directly via app to the employees, who can then inform the customer personally about the admission regulations.  Although draconian, for many retailers and their customers, feelings of security simply trump personal freedoms as we find solutions to live with the new limitations imposed on us all. 

Author: Melanie Günther

related articles:

popular articles:

Thumbnail-Photo: Denmarks first sustainable DIY store has great success...
30.10.2020   #sustainability #electronic shelf labels (ESL)

Denmark's first sustainable DIY store has great success

Electronic price tags provide price and product information

In February 2020, STARK opened its doors to a whole new and sustainable DIY store in Hørsholm (Denmark), which will make it easier for customers to build sustainably. The store has got a flying start despite Corona and general restrictions in ...

Thumbnail-Photo: Smart solutions for the retail of tomorrow
28.09.2020   #video surveillance #video cameras

Smart solutions for the retail of tomorrow

Increase sales in retail?

Use intelligent technologies to set the right buying impulses at the stationary PoS by continuously adapting advertising messages to the situation in real time.Learn more about it in the video! ...

Thumbnail-Photo: Retail Asia Conference & Expo 2020 rescheduled to 11-13 November...
18.09.2020   #online trading #retail

Retail Asia Conference & Expo 2020 rescheduled to 11-13 November

New spacious exhibition location

Informa Markets, the organiser of Retail Asia Conference & Expo 2020, announced that the event will be further rescheduled from 17-19 November 2020, to 11-13 November 2020 at the Hong Kong Convention and Exhibition Centre (HKCEC), Hong Kong.The ...

Thumbnail-Photo: SALTO Systems invests in Austrian company Gantner...
21.10.2020   #security #access control

SALTO Systems invests in Austrian company Gantner

SALTO wants to strengthen its Access Control solutions portfolio, and welcomes new shareholders.

SALTO is a leading manufacturer in electronic access control solutions. The company has trusted customers in Education (Princeton University, University of Oxford), Hospitality (Hilton, Meliá Hotels and Resorts), Healthcare (Cleveland ...

Thumbnail-Photo: SALTO renews its commitment to quality management and environmental...
05.10.2020   #security #security technology

SALTO renews its commitment to quality management and environmental responsibility

At SALTO, just as we innovate to deliver market-leading access control solutions, we are determined to lead the way in quality management implementation and environmental efficiency savings

Achieving operational and environmental excellence takes many forms including social, environmental, and economic responsibility – particularly with regard to global sustainability and the environment we operate within. This responsibility ...

Thumbnail-Photo: World’s first convenience store retrofitted with AI technology...
14.08.2020   #video surveillance #video cameras

World’s first convenience store retrofitted with AI technology

Standard Cognition to provide Circle K with autonomous checkout

Standard (“Standard Cognition”) announced that Alimentation Couche-Tard, a company that operates close to 14,500 convenience stores worldwide, including under the global brand Circle K, has selected Standard to pilot touchless, ...

Thumbnail-Photo: Evaluation tool for recyclable packaging
10.08.2020   #sustainability #software applications

Evaluation tool for recyclable packaging

Fraunhofer UMSICHT tests Henkel's extended version for materials like paper and cardboard

Packaging protects products during transport and storage. In order to develop sustainable packaging and conserve resources, Henkel developed an evaluation tool that quickly and reliably checks plastic packaging for recyclability. The tool has now ...

Thumbnail-Photo: Pricing with agility at Conrad Electronic
03.11.2020   #electronic shelf labels (ESL) #price labels

Pricing with agility at Conrad Electronic

Managing flexible prices with digital shelf label technology

As one of the leading European distributors of electronics and technology, it is important for Conrad Electronic to show the right price at the right time. The retailer has therefore implemented Delfi Technologies’ automatic pricing solution ...

Thumbnail-Photo: Quantity discount on the WIMIsys PT51!
05.08.2020   #POS systems #displays

Quantity discount on the WIMIsys PT51!

From now until September 30th: 10% discount on the WIMIsys PT51 POS System when purchased together with a Swissbit TSE solution

Are you looking for TSE compliant POS solution for your customers in bakery, restaurant or retail shop? ...

Thumbnail-Photo: IKI selects Reflexis Systems intelligent workforce management to...
13.10.2020   #personnel management #workforce deployment

IKI selects Reflexis Systems intelligent workforce management to optimize labour efficiency

Lithuanian retailer will work with StrongPoint to deploy Reflexis solutions in 228 stores and across 5,000 employees

Reflexis Systems (now part of Zebra Technologies), the leading provider of intelligent workforce management and execution solutions for multi-site businesses in retail, food service, hospitality and banking, today announced that IKI, one of ...

Supplier

POS TUNING Udo Voßhenrich GmbH & Co KG
POS TUNING Udo Voßhenrich GmbH & Co KG
Am Zubringer 8
32107 Bad Salzuflen
Adasys GmbH – a Poindus Company
Adasys GmbH – a Poindus Company
Max-Planck-Straße 10
70806 Kornwestheim
SALTO Systems GmbH
SALTO Systems GmbH
Schwelmer Str. 245
42389 Wuppertal
Delfi Technologies GmbH
Delfi Technologies GmbH
Landgraben 75
24232 Schönkirchen
Reflexis Systems GmbH
Reflexis Systems GmbH
Kokkolastr. 5-7
40882 Ratingen
Axis Communications GmbH
Axis Communications GmbH
Adalperostraße 86
85737 Ismaning