consulting

Thumbnail-Photo: City management fights vacant storefronts and supports retailers...
21.11.2018   #consulting #brick and mortar retail

City management fights vacant storefronts and supports retailers

Insights from city manager Nicole Halves-Volmer from Delmenhorst

Modern city management always includes cooperation with the retailers of a city. The charismatic city manager Nicole Halves-Volmer works with passion for the city of Delmenhorst and talks in the interview about campaigns with and for ...

Thumbnail-Photo: Perfectly fitting clothes to prevent retail returns...
13.07.2018   #e-commerce #consulting

Perfectly fitting clothes to prevent retail returns

Product recommendations based on a person’s body data

Interview with René Stampfl, Sales Director at Fision Technologies How wonderful it would be if the clothes you order online would fit you perfectly right out of the box. What sounds like wishful thinking, could soon become a ...

Thumbnail-Photo: Only what the boss himself would wear makes it onto the clothes hanger...
16.04.2018   #consulting #customer relationship management

Only what the boss himself would wear makes it onto the clothes hanger

Visiting the Herrenbude in Köln-Ehrenfeld

Custom, authentic and exclusive – words that describe the product selection of the small fashion store called Herrenbude in Köln Ehrenfeld (a city district of the German City of Cologne). It’s a concept that is able to keep up with ...

Thumbnail-Photo: What shop design can look like: The unique store of Mußler Beauty by...
29.01.2018   #digital signage #consulting

What shop design can look like: The unique store of Mußler Beauty by Notino

Online/offline symbiosis: Inspired by Arabian bazaars and current trends

Mattias Mußler hired Dittel Architekten to implement his new fragrance and beauty product store concept. At Stuttgart’s Gerber shopping mall, the team created an impressive design, which optimally complements the company’s ...

Thumbnail-Photo: Live video shopping: in-store personal shopping assistance for online...
13.12.2017   #consulting #video cameras

Live video shopping: in-store personal shopping assistance for online customers

Barbara Frères guides customers with video chat technology

The Barbara Frères Boutique in Düsseldorf specializes in designer children’s fashion. To position itself in the omnichannel world, the fashion boutique doesn’t just offer an online store, a chat function and curated outfit ...

Thumbnail-Photo: Brands failing to deliver on chat customer experience...
29.09.2017   #consulting #customer satisfaction

Brands failing to deliver on chat customer experience

Only 15 percent of consumers are always happy with their chat services, an Eptica study finds

Consumers increasingly want to use chat for customer service – but companies are failing to meet their changing expectations. Nearly three quarters (72 percent) of consumers say a good chat experience will make them more loyal – however ...

Thumbnail-Photo: Digital signage in pharmacies: better consulting with new technologies...
04.08.2017   #consulting #digital signage

Digital signage in pharmacies: better consulting with new technologies

Pharmacies need a shopping experience too

Touchscreens, open display behind the counter and digital consultation counters: A look inside the Rathausapotheke (English: Rathaus Pharmacy) at the HUMA shopping center in St. Augustin raises the bar when it comes to digital signage. Its goal is ...

Thumbnail-Photo: Support in the fight against fraudulent shoppers...
20.06.2017   #e-commerce #consulting

"Support in the fight against fraudulent shoppers"

Interview with Attorney Yvonne Bachmann about the German Händlerbund eBay Study 2017

Selling products on portals like Ebay or Amazon seems to be easy at first glance. However, retailers should consider some things to be legally on the safe side. We talk with Yvonne Bachmann about pitfalls and best practice. ...

Thumbnail-Photo: Smart use of virtual shelves at the POS
30.01.2017   #consulting #touch screens

Smart use of virtual shelves at the POS

Extending the retail sales floor and providing exceptional customer service

They fit onto the smallest sales floors and are still able to show the entire product portfolio: virtual shelves. That is also why they have become increasingly popular over the past three years. Retailers like EP: and Knauber also rely on this ...

Thumbnail-Photo: Overregulation: Burdening Americas small retailers...
22.05.2016   #consulting

Overregulation: Burdening America's small retailers

Survey finds seven in 10 small retailers ‘overwhelmed’ by government regulations and mandates

The expanding scope and cost of government regulation are placing new burdens on America’s small businesses, hindering their ability to create jobs and drive economic growth, according to a new survey released today by the National Retail ...

Thumbnail-Photo: Retail Think Tank warns of a costly quarter ahead for UK retailers...
18.05.2016   #consulting #retail

Retail Think Tank warns of a costly quarter ahead for UK retailers

Margins are expected to come under pressure too in Quarter 2, as the weak pound is already causing retailers pain

The health of the UK retail sector is expected to dip in Q2 2016, as retailers bear the brunt of soaring costs. The National Living Wage, a weak sterling, continued investment in channel shifts and rising petrol prices are expected to significantly ...

Thumbnail-Photo: International trade is a major supporter of U.S. employment...
17.05.2016   #consulting

International trade is a major supporter of U.S. employment

TPP would bring ‘significant positive impact’ for retailers, consumers

The recently negotiated Trans-Pacific Partnership trade agreement will have a positive impact on both retailers and American consumers once enacted, according to a new report released today by the National Retail Federation. “This ...

Thumbnail-Photo: RetailNext hires Mark King as Senior Account Director...
17.05.2016   #consulting

RetailNext hires Mark King as Senior Account Director

Retail Analytics veteran to spearhead industry leader’s agressive expansion in U.K and Europe

RetailNext has announced the addition of industry veteran Mark King to its European offices, joining the organization as a Senior Account Director, responsible for leading and managing the company’s  aggressive growth in the United ...

Thumbnail-Photo: Return to a less exuberant market in 2016
10.05.2016   #consulting

Return to a less exuberant market in 2016

Five strategic insights for companies pursuing M&A in the consumer and retail industry

A new report by A.T. Kearney, "Consumer and Retail M&A 2016: Has the Consumer-Retail M&A Market Lost its 'Froth'?," predicts that while deal volumes for large, more established businesses will stay at 2015 levels, ...

Thumbnail-Photo: One Giant Leap for Retail
10.05.2016   #consulting

"One Giant Leap for Retail"

CNN Series on the future of retail featuring MaxMedia campaign launch

Digital retail experience agency MaxMedia will follow its recent CNN profile with the launch of a new awareness campaign. "One Giant Leap for Retail" will include a speaking tour, industry articles, and a series of webinars aimed at ...

Thumbnail-Photo: Bizerba reports record sales and 19 percent growth...
03.05.2016   #consulting

Bizerba reports record sales and 19 percent growth

Fiscal year 2015 a full success

Bizerba recorded sales of 598.6 million euros and 19 percent growth in its fiscal year 2015 as a result of sales increases in all regions worldwide. Main growth drivers included the strong demand for Bizerba’s weighing, slicing and labeling ...

Thumbnail-Photo: Alexander Otto receives ICSC Trustees Distinguished Service Award...
21.04.2016   #consulting #shoppingcenter

Alexander Otto receives ICSC Trustees Distinguished Service Award

Otto has been an ICSC member since 2000

Alexander Otto, CEO, ECE Projektmanagement GmbH & Co. KG and the former chair of ICSC’s European Advisory Board, has received the 2016 ICSC Trustees Distinguished Service Award. The decision to award him this honour was made with the ...

Thumbnail-Photo: Shopper expectations will continue to rise
15.04.2016   #consulting

Shopper expectations will continue to rise

Four trends predicted to shape the future of global food retailing

Genuine revolutions in food retailing are rare, but we’re living through one now. That’s the view of Joanne Denney-Finch, the chief executive of the food and grocery researchers IGD.

Thumbnail-Photo: World Food aisle leaves good taste for shoppers...
15.04.2016   #consulting

World Food aisle leaves good taste for shoppers

But almost a third of world food shoppers find it a confusing aisle to browse

Seven out of 10 shoppers who buy from the world foods aisle say they enjoy the experience, making it an even more popular part of the supermarket to browse than wine, which 56% claim to enjoy shopping for, or fresh fruit (53%) and fresh vegetables (51%).

Thumbnail-Photo: Mom-And-Pop vs. The Big Box: Both can win in emerging markets...
31.03.2016   #consulting

Mom-And-Pop vs. The Big Box: Both can win in emerging markets

Surviving local retailers have benefitted from the market efficiencies that the big chains have implemented

Over the past two decades, so-called "big box" stores have transformed the retail landscape in emerging markets, but not in the way many local store owners and policymakers had feared.

Thumbnail-Photo: Lots of IT-Trends, innovations and case studies...
29.01.2016   #consulting #EuroCIS

Lots of IT-Trends, innovations and case studies

EuroCIS Forum and Omnichannel Forum: Detailed programme now online

At EuroCIS leading international IT providers present their latest tailor-made products and solutions for retail, on the one hand, while on the other, the EuroCIS Forum and the Omnichannel Forum offer an extensive series of lectures over the three days of the event.

Thumbnail-Photo: Christmas Click & Collect shoppers experienced issues with their orders...
20.01.2016   #online trading #e-commerce

Christmas Click & Collect shoppers experienced issues with their orders

Many Brits online would switch to shopping with an alternative retailer

More than a third (36%) of Christmas Click & Collect shoppers encountered issues with their ‘Click & Collect’ orders, according to the second annual JDA/Centiro Christmas Customer Pulse report (conducted online by ...

Thumbnail-Photo: Retail imports wind down after end of holiday season...
20.01.2016   #consulting #retail

Retail imports wind down after end of holiday season

"This is the time of year when the retail supply chain catches its breath"

With the holiday season over, import cargo volume at the nation’s major retail container ports is expected to slowly decline through the first quarter of the year, according to the monthly Global Port Tracker report released today by the National Retail Federation and Hackett Associates.

Thumbnail-Photo: Seminar on Shopper Research and Shopper Insights...
15.01.2016   #consulting #signage systems

Seminar on "Shopper Research and Shopper Insights"

Prof. Hendrik Schröder informs on methods and insights of shopper research

Lately, interest in shopper research, shopper insights and shopper marketing has significantly increased. The Chair of Marketing and Retailing at the University of Duisburg-Essen is offering a seminar on methods and insights of shopper research.

Thumbnail-Photo: Insights for Women Impacting Storebrand Excellence...
15.12.2015   #consulting

Insights for Women Impacting Storebrand Excellence

Solutions for Retail Brands (S4RB) are now a partner of the non-profit professional development organization

Retail brand and supplier engagement specialists Solutions for Retail Brands (S4RB) are now a proud partner of Women Impacting Storebrand Excellence (WISE), a non-profit professional development organization within the store brand industry. The ...

Thumbnail-Photo: Elastic Path releases second ebook ‘The Future of Commerce’...
03.12.2015   #consulting #retail

Elastic Path releases second ebook ‘The Future of Commerce’

How to get senior decision makers on board for your next digital project

Elastic Path Software has published the second volume in its ebook series entitled “The Future of Commerce: Critical Commerce Conversations To Have Today With Your C-Suite.” Part of a series on experience-driven commerce, the new ...

Thumbnail-Photo: FMI reaffirms supermarket industry support for common sense bill...
03.12.2015   #consulting #retail

FMI reaffirms supermarket industry support for common sense bill

Food Marketing Institute (FMI) has reaffirmed the supermarket industry’s strong support for legislation (H.R. 2017). Introduced by Representatives Cathy McMorris Rodgers (R-WA) and Loretta Sanchez (D-CA), that is being marked up by the ...

Thumbnail-Photo: Potential for 135.8 million holiday shoppers to shop online, in stores...
03.12.2015   #consulting

Potential for 135.8 million holiday shoppers to shop online, in stores thanksgiving weekend

Although nearly 60 percent of holiday shoppers had already started checking off their shopping lists by November 10, millions more are eagerly waiting to hear what retailers have in store – and online – for the biggest holiday shopping ...

Thumbnail-Photo: Cardlytics releases holiday consumer spending report...
30.11.2015   #consulting

Cardlytics releases holiday consumer spending report

Last-Minute shopping is on the rise & Black Friday spending is shrinking

Cardlytics has released a new report revealing key consumer shopping trends for the upcoming holiday season. The report incorporates transaction history data from millions of U.S. consumers to provide retailers with unique insights as they ...

Thumbnail-Photo: Companies wireless infrastructures are overwhelmed...
18.11.2015   #consulting #wlan

Companies wireless infrastructures are "overwhelmed"

Internet of Things, new devices and services are putting pressure on retail

Zebra Technologies released survey results indicating 46 percent of retail,transportation and logisticsbusinesses are operating on “overwhelmed” wireless infrastructures. More than half (53 percent) of surveyed companies in ...

Thumbnail-Photo: Morrisons takes the tough decisions
12.11.2015   #consulting #management consultancy

Morrisons takes the tough decisions

Planet Retail sees the Q3 numbers from Morrisons as indicative of limited progress in terms of topline like-for-like performance. However, we are encouraged by new management’s willingness to take the tough decisions exiting convenience in ...

Thumbnail-Photo: Norma shows interest in Tengelmann
10.11.2015   #consulting

Norma shows interest in Tengelmann

Discounter offers talks about the acquisition of stores

The subject has been moving the retail sector in Germany for months already. And now – just around two weeks before the public hearing on the acquisition of Kaiser's Tengelmann by Edeka - the food discounter Norma has also expressed ...

Thumbnail-Photo: Loss of customers at German discounters
10.11.2015   #consulting

Loss of customers at German discounters

Difficult times for Aldi, Lidl & Co

Being cheap is no longer enough: According to a recent survey conducted by GfK, the German discounters have lost 1.3 percent in sales volume from January to September 2015. This is in stark contrast to the classical supermarkets, which are looking ...

Thumbnail-Photo: Digital not yet delivering
04.11.2015   #consulting #multichannel commerce

Digital not yet delivering

Multichannel integration challenges impacting revenue

A study from global ecommerce consultancy Salmon has explored the most important aspects of digital commerce in Britain, analysing how companies across a range of sectors rate their performance in digital channels. The findings reveal ...

Thumbnail-Photo: ICSC welcomes Sandra de Jenken as new Managing Director Europe...
02.11.2015   #consulting #shoppingcenter

ICSC welcomes Sandra de Jenken as new Managing Director Europe

The International Council of Shopping Centers (ICSC) is pleased to welcome Sandra de Jenken as new European Managing Director. Sandra brings several years of experience working for the French government and organising major events – having ...

Thumbnail-Photo: Winners in UK grocery will be those embracing shopper power...
29.10.2015   #consulting

Winners in UK grocery will be those embracing shopper power

Retailers and their suppliers are already reconsidering how to use their floor space

The winners in UK food and grocery will be those that continue to embrace shopper power and create solutions to keep pace with changing shopper habits. This is one of the predictions based on new research, outlined in a speech today by IGD chief ...

Thumbnail-Photo: Online grocery delivers huge potential
29.10.2015   #consulting

Online grocery delivers huge potential

Many shoppers would really enjoy today’s online grocery experience

More than four in 10 (42% of) grocery shoppers in the UK could potentially be converted to online shopping, according to research being unveiled at IGD’s Online & Digital Summit this week, offering huge opportunities for growth in this ...

Thumbnail-Photo: 86 percent of shoppers avoid a store with long queues...
23.10.2015   #consulting #queue management

86 percent of shoppers avoid a store with long queues

Almost nine out of ten shoppers avoid a store if its queues are too long

A survey of 2,000 UK consumers, conducted for Box Technologies and Intel, reveals the full extent of consumer frustration, with 70% of respondents saying they are unlikely to return to a store if they have to wait for a long time on just one ...

Thumbnail-Photo: EMV credit cards ‘overwhelming’ for small retailers...
22.10.2015   #consulting #payment systems

EMV credit cards ‘overwhelming’ for small retailers

Lack of PIN ‘extremely frustrating’

A gift shop owner told Congress today that making the change to chip-and-signature credit cards has been “overwhelming” for many small businesses and that owners are disappointed that without PINs they are being pressured to make an ...

Thumbnail-Photo: ICSC European advisory board introduces new chair...
15.10.2015   #consulting #shoppingcenter

ICSC European advisory board introduces new chair

The International Council of Shopping Centers (ICSC) announces the appointment of Josip Kardun, CEO of the Atrium Group as the new Chair of ICSC’s European Advisory Board. The official handover from Alexander Otto, CEO of ECE ...

Thumbnail-Photo: Diversity can improve stores sales performance...
14.10.2015   #consulting #personnel management

Diversity can improve stores' sales performance

Matching levels of racial diversity between store employees and the surrounding community impacts the store unit's sales performance

The new study from the Naveen Jindal School of Management at UT Dallas merges two opposing views on diversity in the workplace, said Dr. Orlando Richard, associate professor of organizations, strategy and international management and lead ...

35 more articles

Supplier

Dölling Sicherheit
Rauschbeerstr. 39
48712 Gescher
Superdata GmbH
Superdata GmbH
Ruhrstr. 90
22761 Hamburg
4POS AG
4POS AG
Neuhofstrasse 25
6340 Baar ZG
NCR GmbH
NCR GmbH
Steinerne Furt 67
86176 Augsburg
GFOS
GFOS
Am Lichtbogen 9
45141 Essen
IT-Schulungen.com
Thurn-und-Taxis-Str. 10
90411 Nürnberg
MultiQ Products AB
MultiQ Products AB
Spitzenkiel 14/15
28195 Bremen
Bison Schweiz AG
Bison Schweiz AG
Allee 1A
6210 Sursee
Hermes Transport Logistics GmbH
Hermes Transport Logistics GmbH
Essener Bogen 89
22419 Hamburg
The Nielsen Company (Germany) GmbH
The Nielsen Company (Germany) GmbH
Insterburger Str. 16
60487 Frankfurt am Main
Universität des Saarlandes
Campus
66123 Saarbrücken
LANCOM Systems GmbH
LANCOM Systems GmbH
Adenauerstraße 20 / B2
52146 Würselen
ShopperTrak
ShopperTrak
St John's Court, Easton St, High Wycombe
Buckinghamshire HP11 1JX
Memedia, Interaktive Medien & TV-Systeme
Weinbauernstraße 12a
81539 München
Diebold Nixdorf
Diebold Nixdorf
Heinz-Nixdorf-Ring 1
33106 Paderborn
Instore-Marketing GmbH
Frankfurter Strasse 77
65779 Kelkheim
GfK Gruppe
GfK Gruppe
Nordwestring 101
90419 Nürnberg
British Retail Consortium
British Retail Consortium
21 Dartmouth Street, Westminster
SW1H 9BP London
PROPLAN Vogelsberg & Felde GmbH
Moselweg 4
34302 Guxhagen