News • 09.01.2018

InternetRetailing EXPO 2018 with focus on omnichannel

The event for digital and multichannel retail returns to the National Exhibition Centre in Birmingham on 21-22 March 2018

Menschen auf einer Messe
Source: pixelio.de/Rainer Sturm

This year’s event will have a strong focus on omnichannel, with a programme that encourages attendees to explore how they can extend online success to deliver the type of frictionless customer experiences that have been proven to win customer loyalty and additional sales. 

Now in its eighth year, InternetRetailing EXPO will once again be co-located with eDelivery EXPO, Europe’s only dedicated fulfilment event. Exhibitors and retail solutions providers such as Amazon Business and Visa will come together with existing and potential retail customers alike to address the biggest challenges and developments in retail right now. The free event also features an extensive educational programme of seminars, case studies, workshops and clinics. 

Sam North, Portfolio Director for InternetRetailing Events, commented: “Black Friday 2017 saw online sales overtake the high street for the first time, with £1.4bn taken on the Friday. However, standing out in a competitive sales period like this isn’t just about who has the best promotions. The biggest differentiator can often be the customer service you deliver. Effective omnichannel; making it easy for customers to communicate, select, buy, take delivery and return, as they wish to, no matter which channel they’re using – mobile, desktop or in store. Omnichannel is the future of retail, and retailers not embracing it will stay behind. 

“After an incredibly successful 2017, we’re looking forward to getting the industry together for IRX and EDX in March. For 2018 we have eight conference streams across the two days featuring all aspects of multichannel, including ‘Marketing & Customer Obsession’ and ‘Mobile-First’ as well as introducing a new track, ‘Innovation & the Future’.”

Attendees at InternetRetailing EXPO and eDelivery EXPO 2018 will have the opportunity to hear from over 100 inspirational trailblazers from the retail and digital world including:

  • Julien Callede, Founder, Made.com
  • Daryl Hughes, Retail, eCommerce & Fintech Manager, Facebook and Instagram 
  • Nigel Blunt, Head of Operations Development, Sainsbury’s Argos
  • Tom Rooney, Senior Product Manager, Mobile Apps and In-Store Digital, John Lewis
  • Dave Crellin, Head of Online Operations, Sainsbury’s
  • Steph Osiol, Industry Manager, Google 
  • Ken Daly, CEO, JML

During InternetRetailing EXPO 2018, visitors will also be able to experience the latest innovations and developments from over 300 exhibitors, including headline sponsor Shopware, who will be on hand to showcase the latest developments on their eCommerce platform.

For further information and to register free for InternetRetailing EXPO and eDelivery EXPO, please visit internetretailingexpo.com

Source: InternetRetailing EXPO/RealWire

related articles:

popular articles:

Thumbnail-Photo: Toshiba demonstrates the future of shopping at EuroShop 2020...
13.02.2020   #self-checkout systems #Trade fair special EuroShop 2020

Toshiba demonstrates the future of shopping at EuroShop 2020

Toshiba spotlights innovations enabling retailers to create “moments that inspire”

Toshiba Global Commerce Solutions offers EuroShop 2020 attendees a look into the future via its ‘Frictionless Store’, Feb. 16-20, hall 6 booth C41 in Düsseldorf, Germany. Toshiba’s innovative solutions enable retailers to ...

Thumbnail-Photo: Self-Service for the ultimate customer experience...
19.02.2020   #brick and mortar retail #self-checkout systems

Self-Service for the ultimate customer experience

EuroShop 2020: iXtenso spoke with Diebold Nixdorf

Diebold Nixdorf as a leader in connected commerce offers innovative technologies for the optimized mix of self-service and checkout systems. With the program Storerevolution™ their solutions are a benefit for customers and retailers at the ...

Thumbnail-Photo: Promotions and new product launches
04.06.2020   #product presentation #coronavirus

Promotions and new product launches

Challenge for CPG companies in the Corona crisis

The industry is also affected by the Corona crisis, although retail store were always open and some products were allowed to experience a real boost in sales through so-called hoarding. But there are very big challenges in this time. On the one ...

Thumbnail-Photo: Stay safe with VariPOS
11.05.2020   #cashpoints #terminals

Stay safe with VariPOS

How technology helps – Stay safe at the point of sale

Technologies for product identification and payment authentication are great for improving the customer experience with speed and accuracy, but these technologies are also being seen as beneficial in the wake of the Coronavirus Pandemic. ...

Thumbnail-Photo: Augmented reality in online shopping
09.06.2020   #online trading #e-commerce

Augmented reality in online shopping

Study finds that augmented reality reduces the number of returns

A recent survey found that online shoppers return 70 percent of the clothing they order, more than any other category of purchase. This has an indirect but real impact on the environment.Online shoppers tend to order multiple sizes and colors, with ...

Thumbnail-Photo: Consumer survey: social distancing is changing shopping habits...
10.04.2020   #brick and mortar retail #payment systems

Consumer survey: social distancing is changing shopping habits

Touchless or self-checkout options preferred for instore shopping during COVID-19 pandemic

Nearly two-thirds of consumers are changing their grocery shopping habits in response to the worldwide COVID-19 pandemic, according to a recent consumer survey from Shekel, pioneers in advanced weighing technologies. And 87 percent of shoppers say ...

Thumbnail-Photo: Digitalization in the german wholesale industry...
29.05.2020   #digitization #self-checkout systems

Digitalization in the german wholesale industry

METRO Companion App

Retailers have embraced digitalization to enhance the customer experience for many years. Examples of the growing digital transformation market include self-checkouts, omnichannel marketing, and electronic shelf labels. Customer apps are also ...

Thumbnail-Photo: Cutting through the tax jungle
25.02.2020   #online trading #e-commerce

Cutting through the tax jungle

Startup helps online retailers to be fully compliant with European VAT regulations

Anyone who sells goods online is obliged to pay value-added tax (VAT). The amount depends on the respective national regulations. But what happens if you have cross-border exports and transactions? How much VAT do sellers have to pay in this case ...

Thumbnail-Photo: Shop NEXT 2020
31.03.2020   #online trading #brick and mortar retail

Shop NEXT 2020

Next shopping experience

Due to the retail industry in Southeast Asia is developing rapidly and the retail industry value has exceeded 100 billion dollars. Over 250 exhibitors and 10,000 visitors from 30 countries or regions are expected to participate in Shop Next ...

Thumbnail-Photo: Checkpoint: Commitment to the shopping experience...
19.02.2020   #customer satisfaction #brick and mortar retail

Checkpoint: Commitment to the shopping experience

Technologies for satisfied customers

Are you wondering how you can deliver a seamless shopping experience to your customers? Checkpoint's experts provide retailers with three ways to make your customers even happier. Watch the video to learn more. ...

Supplier

Delfi Technologies GmbH
Delfi Technologies GmbH
Landgraben 75
24232 Schönkirchen
ROQQIO Commerce Solutions GmbH
ROQQIO Commerce Solutions GmbH
Harburger Schloßstraße 28
21079 Hamburg
Saint Gobain Sovis
Avenue de la Republique
2407 Chateau Thierry Cedex
Poindus HQ - Taiwan
Poindus HQ - Taiwan
5F., No.59, Ln. 77, Xing-Ai Rd.,Neihu Dist.
Taipei City 114
POSIFLEX GmbH
POSIFLEX GmbH
Flinger Broich 203
40235 Düsseldorf
MAGO S.A.
RUSIEC ALEJA KATOWICKA 119/121
05-830 Nadarzyn
Checkpoint Systems GmbH
Checkpoint Systems GmbH
Ersheimer Str. 69
69434 Hirschhorn a. Neckar
POS TUNING Udo Voßhenrich GmbH & Co KG
POS TUNING Udo Voßhenrich GmbH & Co KG
Am Zubringer 8
32107 Bad Salzuflen
APG Cash Drawer
APG Cash Drawer
4 The Drove
BN9 0LA Newhaven