News • 19.02.2021

Rapid click & collect service in Australia

Coles to launch 90-minute Click&Collect Rapid offer on supermarket range

Coles is the first major retailer to launch 90-minute click & collect in Australia, making it even easier for busy Australians to shop with Coles Online. Now available at more than 400 Coles supermarkets nationally, Click&Collect Rapid allows customers to place their grocery order online and collect just 90 minutes later.

A woman loading shopping bags into another womans car; copyright: Coles Group...
Source: Coles Group

Customers will even be able to order from an extended range not usually offered for click & collect and home delivery orders. Click&Collect Rapid customers can place an order for up to 40 items, with a minimum spend of $30, and pay a flat fee for $5 for it to be picked, packed and ready for collection between 2.30pm and 5pm.

“The feedback from customers who used Click&Collect Rapid during our trial last year was overwhelmingly positive and it has proven particularly popular with customers who tend to have smaller baskets and shop more frequently as they can place their order during the day and collect it on the way home,” said Coles Online Head of Network Development and Customer Delivery James Geddes.

Source: Coles Group

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