Video • 17.10.2022

How the COVID pandemic has upended brick-and-mortar retailing

Consumer behavior: “Ten years of digital transformation happened in two years”

There is no question that the Corona pandemic has changed the retail industry. Brian Dammeir, President North America at payment service provider Adyen, explains clearly which developments he considers to be crucial and how they will affect payment and omnichannel strategies in brick-and-mortar retail.

 

Interview & camera: Ben Giese; video: Nico Wichtrup

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