Not only the result, but also the user experience is crucial
Security regulations to drive adoption of biometric authentication systems
Mobile App Trends Report by Adjust
Shoppers can now complete meal planning and shopping in under 10 minutes and easily keep essentials stocked at home
From visual search to visual shopping engine
Interview with Alex von Harsdorf, Co-Founder and CEO of LIVEBUY
Social media, mobile optimization, QR codes – practical rips for retailers
How an app brings local retailers and customers together contactless
H&M and Klarna elevate the shopping experience for US consumers
The proliferation and convenience of mobile devices has completely changed shopping behaviors and elevated customer expectations.Mobile shopping will continue to grow as 41 percent of consumers in the BRP Consumer Study indicate they plan to ...
Would you like to find out about the latest retail technologies and hold something tangible in your hands at the same time?We'll be happy to send you a copy of our print edition retail trends: with the focus on "Retail Technology" ...
Showing a photo of a product is often easier than describing it in words. This also applies to e-commerce. That's why customers can now simply upload and find a picture of a desired product online. ...
One issue with mobile shopping is that an online store features only a few items of its overall available product selection. Other hurdles often complicate the mobile payment process. That’s one of the conclusions of the “Modern ...
In the third part of our series, we introduce more ways to make a mobile website more user-friendly. Aside from affecting load time, these options can do so much more. The technologies are described in detail in the "Modern Mobile Web ...
In the first part of our series, we talked about the challenges of a mobile web presence and analysis tools as outlined in the "Modern Mobile Web Technologies" guidelines of the German Federal Association of the Digital Economy. In this ...
Websites must work and display as well and fast on mobile devices as they do at home on a PC. If they don’t, consumers will abandon the customer journey before it even begins. That’s also why website operators must continuously monitor ...
Criteo released its global commerce review for Q1 of 2018. The report, which analyzed browsing and purchasing data from over 5,000 retailers in more than 80 countries, indicated that today's shoppers are making on-the-go purchases, and are ...
As millennials reach their late 20s and 30s, many are reaching their next step in life: parenthood. And findings from the spring edition of the National Retail Federation’s quarterly Consumer View report released today provide insight into how ...
Retailers benefit from mobile technologies that are becoming more and more handy and intuitive to use. In this way, information can be used profitably, from the warehouse to the store to the customer's smartphone. EuroCIS shows the full ...
Shoppers hoping to bag a bargain in the post-Christmas sales are much less likely to go through with their purchases if they are using phones and tablets to buy goods online. This is because consumers often worry they are not seeing the full ...
7‑Eleven is testing on-demand ordering for delivery or in-store pickup at select Dallas stores with its new 7‑ElevenNOW smartphone app. Currently being tested in 10 downtown and uptown stores, 7‑ElevenNOW is expected to roll out to other U.S. ...
Online shopping has put tremendous pressure on brick-and-mortar retailers, causing large numbers of locations to go out of business. But lest anyone think retail is shrinking, the opposite is actually true. As of July 2017, retail sales were up ...
New study explores consumer shopping preferences in today’s connected society and provides insight into how brands can best meet consumer needs. The retail industry is constantly undergoing change, altering the roles of retailers, brands ...
The retail industry has shifted quickly to mobile, bringing the private label credit card market right along with it, according to market research firm Packaged Facts in the new report Private Label Credit Cards in the U.S., 10th Edition. The ...
The consumer retail report, "Shopper-First Retailing: What Consumers Are Telling us About the Future of Shopping," reveals new insights gleaned from shopping behavioral patterns. Launched in tandem with the research is a Retail study by ...
Good chances for brick-and-mortar retailers to create personalized offers for their anonymous consumers. Since May 2017 a mobile self-scanning system named "Scansation" is available. Special highlight: retailers only need ...
Starbucks is taking the next step toward evolving the digital customer experience by launching voice ordering capabilities within the Starbucks mobile iOS app and the popular Amazon Alexa platform. These features are an extension of Starbucks ...
Amid a seismic shift in how U.S. consumers shop, retailers are vying for time on their customers’ screens across all their devices — before, during and after a purchase. That is according to "The State of Retailing Online 2017: Key ...
Sitecore has released the second half of a global study conducted in conjunction with Vanson Bourne, surveying 450 brand marketers in 11 countries about their attitudes and strategy for the consumer mobile experience. The research shows that ...
ABI Research forecasts the BLE beacon market to more than double in 2016. Given its steady growth, the market remains on track to break 400 million shipments by 2021. "We will continue to see steady rather than spectacular growth this ...
True Religion Apparel has partnered with Aptos and Formula 3 Group to enhance and extend the functionality of its Apple Watch "Band" app to redefine the practice of clienteling and next-generation in-store customer ...
Raley’s Family of Fine Stores has partnered with Unata, the award-winning leader in 1-to-1 Omni-Commerce solutions, to launch an improved web and mobile eCommerce platform, E-Cart. The new system will replace Raley’s current ...
Starmount has entered into a strategic partnership with Aurus to deliver a new service that will allow retail customers using Starmount solutions to implement an omnichannel payment solution to process both in-store and ecommerce ...
Convenient and often personalised, ecommerce and mobile retail are not just eroding share of channel from the store.
Many brands are failing to let content from their apps show up in Google’s organic search results according to new research from Searchmetrics, the leader in search and content performance. These firms are potentially missing out on valuable app traffic, engagement and conversions.
Unicoop’s mobile shopper implementation receives a retail technology award at EuroCIS for its seamless self-service shopping experience across in-store, online and mobile channels.
The retail environment is constantly changing with every new style, product and season. While change is often retailer and consumer-driven, technology is shaping eight of the top 10 trends expected to have the greatest impact on retail sales in 2016 in a market brief1 released today by Synchrony Financial.
More than 1-in-5 consumers purchased or browsed for products online via a mobile device when holiday shopping for themselves or others, according to global information company The NPD Group. “Online shopping continues to grow in ...
Mobile POS will continue to gain traction in retail due to its dual usage in customer-facing and operational employee applications.
The UK is becoming a nation of smartphone shoppers, with more consumers from the UK opting to hit the January sales on mobile devices than those from other regions around the world.
62 percent of US consumers will have researched Christmas gifts online by looking on Amazon this holiday shopping season, with 44% performing searches on Google according to a new study. Mobile phones are expected to play a big role, with around ...
Mobile payment continues to pique the interest of the retail community. The types of mobile payment currently being offered to retailers along with approaching trends of the future will be presented at EuroCIS, The Leading Retail Trade Fair taking ...
In the study "Rethinking Retail: The Tablet Revolution", sponsored by Panasonic, over half of research respondents were already using some tablets. Retail and wholesale organisations forecast adoption to reach 10% by the end of this ...
Tablets will be used more and more, not just to advise customers at the POS but also as mobile POSs. Exhibitors are set to present suitable solutions at EuroCIS 2016. Retail chains are giving intensive consideration to the use of mobile POSs in ...
A supermarket moves with the times: Sainsbury's is now testing new ways to respond to the changing demands of today's customers at six locations in the United Kingdom. The most important new features are an extensive adaptation of the ...
With the 2015 Black Friday and holiday season rapidly approaching, BestBlackFriday.com, a deal tracking website focused on analyzing holiday sales, has released its annual survey report made up of 1,140 participants who plan on shopping ...
RetailNext Inc. has acquired Pikato, a Chicago-based company whose cloud-based software transforms retail mobile marketing channels into personal, one-to-one interactions between retailers and shoppers. The acquisition immediately ...
Multichannel is the order of the day – no retailer can still afford not to connect all his sales channels. This usually means a technological challenge in the first place because many different systems must work together. But there are also ...
To understand what services customers expect today, retailers should know exactly what touchpoints their customers use to get in touch. Only then can they align their sales approach, advertising and services accordingly. Robert Wucher, Digital ...
At airports there is s chance for retailers to do really good business. But airports need the right retail concept – not only for passengers but also for customers from throughout the region. From online offers to special services and a ...
