Within every consumer is primarily a human being: when architect Christoph Lay talks about his ideas for store design and concepts, you quickly realize that a store doesn’t just have to visually need to keep up with the times, but that a ...
Consumers confirm they’re being let down when it comes to experiencing a consistent, positive and true to brand value experience across the multitude of channels available to them. In a thought leadership and research report commissioned by ...
Retail hardware solutions are becoming more and more complex, and maintenance more elaborate –regardless of whether it is a checkout, a scale, a kiosk terminal or a mobile scanner. This also increases demands on manufacturer services. After ...
What services do retailers expect from their IT service provider today? In this interview, Wolfgang Künkler, VP Product Related Services at Wincor Nixdorf, explains how maximum availability of POS systems and thus a cost-effective operation can ...
Hardware and software solutions for retail are becoming more and more complex. Although this also makes them achieve much more, it places new demands on maintenance and service by manufacturers. In this interview, Dr. Dieter Neumann, CEO of Acteos ...
Acuative, a leading provider of innovative retail technology services, products, and solutions, today announced the release of ValuNet Field Pro Maintenance. Developed specifically for the retail sector, ValuNet Field Pro offers a seamless field ...
NS Shopping, a leading home shopping network in South Korea and part of the US$4.5 billion Harim Group, is working with IBM (NYSE: IBM) to transform the company by employing new tools to simultaneously improve customer experiences and the ...
After the successful launch of its mobile marketing campaign, Netto Marken-Discount is now extending the project by adding mobile cou-poning. The pilot phase has been operating since the beginning of February. After this, mobile couponing will be ...
At this year’s EuroShop (26 February to 2 March – Hall 6, Stand E75), METTLER TOLEDO will simulate actual operation to demonstrate how retailers can use its high-performance InTouchSM Remote Services to guarantee the reliability of their ...
Martina Sandrock is one of the few female top managers in Germany. At the 11th ECR-Day in September in Hamburg, the boss of Iglo Germany will sit on the podium and discuss disputes and cooperative efforts between manufacturers and the food trade. ...
If you want to outfit a cashier station with new equipment, it’s not just technical data that counts. Software and service are often a deciding factor, because breakdowns are costly. Does the new equipment fit in with the old? Is the trend ...
Bizerba, the technology company from Balingen, is expanding its mobile productivity service in the service portfolio to improve dialogue between customers and companies. “Especially in economically difficult times it is important for customer ...
Founded in the middle of February 2005 , the European Retail Academy (ERA) has reached already in the middle of 2006 two world-records; it is the largest network of universities/universities of applied science which teach "retail". Its ...
