Topshop is the best omni-channel fashion retailer according to results of a survey by Kurt Salmon to find out how well businesses are performing across multiple channels. Topshop, John Lewis and Marks & Spencer have the ...
North Devon-based lifestyle brand Saltrock, which set out selling T-shirts with surfing motifs, has gone live with a new EPOS and head office retail management system from Futura Retail Solutions. The new system will help the brand ...
News that successful omni-channel retailer Argos has generated £1bn of m-commerce revenue in a year, should act as stark warning for other retail brands that fail to realise the power of mobile. That’s the message from experienced ...
JDA Software Group announced new integrated fulfillment capabilities that combine the power of JDA Intelligent Fulfillment and Labor Productivity solutions with Order Management solutions from IBM Commerce. ...
RetailMeNot, Inc., the operator of the world's largest marketplace for digital offers, released today the findings of an August 2015 study it commissioned from Forrester Consulting that looks at how smartphones and apps are changing ...
The 2015 UPS Pulse of the Online Shopper study looks closely into market trends, consumer behavior, and opportunities for retailers. Today’s empowered shoppers are propelling retail change. To stay competitive, retailers must continually ...
Despite the many promising headlines, there's no magic bullet for capturing the millennial consumer. There are overarching trends, though, and you'll need to know them and build your strategies around them. But to be a successful ...
Epsilon has released findings from its Digital Shopping Tool Impact Study 2015. The study shows how people are shopping, what’s guiding their purchasing decisions and what tools they are using before, during and after purchase. The ...
Aptos, formerly Epicor Retail Solutions, announced its official launch as an independent company and new brand, following its spin-off from Epicor Software Corporation. Leveraging years of experience as a leading provider of technology and ...
Less than two months after Verve Mobile CEO Nada Stirratt emphasized the need to find a CMO that could help sharpen the company’s identity in the omnichannel marketplace, department store marketing vet Julie Bernard has ...
The Internet of Things (IoT) is rapidly interlacing with every business and consumer product. The success of IoT enables and is dependent on strong customer service and support. IoT can create a strong return on investment (ROI) by ...
Despite the hype around e-commerce and online shopping, consumers still look to shop in the physical store. To help retailers better understand customer preferences, TimeTrade, the leading provider of online appointment scheduling, surveyed ...
MarketLive, the leading e-commerce technology platform for fast-growing retailers, today announced the public release of ML API, a RESTful web service that allows real-time access into the MarketLive Engine and real-time data exchange between ...
Enabled by technological advances, today’s consumers are reaching across borders and channels for shopping experiences that provide unprecedented choice and convenience. A new consumer research report, "Retail Without Limits - A ...
With 96 percent of consumers now using both a store's physical location and website while shopping, retailers are not performing well in omnichannel alignment of product information according to a CFI Group study sponsored by eBay ...
Daily Fresh Food in Limburg is the largest fresh produce supplier in the south of the Netherlands. With a selection of over 15,000 fresh and sous-vide products on offer, it daily serves a clientele of over 600 companies and organisations, ranging ...
In omnichannel commerce, retailers can reach their customers in many different situations. Nevertheless, brick-and-mortar retailing remains an important part of the customer journey. In this interview, Roland Fesenmayr, CEO of OXID eSales, explains ...
Stitch Labs, the leading inventory control and multichannel selling solution, announced new reports developed by its in-house data team. With these latest additions, users can create custom reports, gather insight into supplier performance, and view ...
To be successful in omnichannel commerce, a retailer, above all, needs a powerful IT infrastructure. Current solutions make it possible to load the different channels together. This also includes the highly integrated radio access point by LANCOM ...
Shoppers around the world now expect omnichannel, multi-screen experiences from brands and retailers, with the average consumer using a total of five devices when making a purchase – a significant increase from the 2.8 devices reported in ...
New research from Juniper Research has found that global brand and retail spend on digital marketing activities will reach 200bn dollars this year, up by 15 percent on 2014 levels. The research suite, Digital Retail Marketing: ...
The retail industry is currently affected by one question in particular. ”How do I connect my actual stores with my online store and hence create true multichannel services? “ One potential response to this question is digital in-store ...
According to new research from ACCENT Marketing, the key to a successful customer engagement strategy via wearable technology is to first understand how consumers use wearable technology. From fitness monitors to smart watches to clothing, ...
Guidance announces the launch of its Retail Strategy Solutions practice and welcomes Brian Beck, a respected eCommerce veteran, as Senior Vice President to lead the new practice. Beck has more than 16 years of eCommerce and Omni-channel experience, ...
Multi-channel challenges and the threat of hard discounters has driven up the use of management consultants in UK retail. The retail sector’s increasing use of consultants was one of the fastest in 2014 - up 9.7 per cent to ...
The eCommerce market is shaped in particular by its dynamics. Developments and trends move a lot faster than in pure brick-and-mortar retail and online retailers need to be able to respond quickly and remain flexible to changes in the market. In an ...
ShopperTrak, the leading global provider of consumer behavior insights and location-based analytics, today announced an agreement with shopkick, the most widely used real-world shopping app, to deliver best-in-class in-store beacon and analytics ...
As part of a new partnership, Bluegrass Cellular, Inc. has chosen iQmetrix's RQ Retail Management System to enhance their retail operations. Bluegrass will be launching the full RQ suite across their entire retail channel. Bluegrass ...
U.S. retailers must move quickly to improve their operational capabilities in order to deliver a “seamless retail” experience to customers who say their expectations are not being met, according to new research by Accenture ...
Retail is one of the most frequent targets for fraud and data abuse –nearly one quarter of all data abuse cases strike the retail and gastronomy sectors. Thanks to modern technologies, eCommerce is able to provide a high level of transaction ...
UPS has released the second UPS Pulse of the Online Shopper Global Study revealing emerging trends from the leading e-commerce markets in Asia, Brazil, Europe, Mexico and the U.S. According to the study, conducted by comScore, online ...
What is the best way to connect my online store with my branch offices?“ This is a question many retailers are currently asking themselves. We spoke with Eric Jankowfsky, Managing Director of Jankowfsky AG, about the challenges for retailers ...
With signs that economic growth is boosting consumer confidence in the US, a new survey has revealed that Americans still love to shop at the mall – while highlighting how the physical and virtual shopping worlds are merging, particularly for ...
Ergonomic Solutions welcomes you to stand 562 at the Retail Business Technology Expo 2015 being held at its new home, Olympia, London, from 10th – 11th March 2015. We will be showcasing a selection of world renowned SpacePole® ...
As more consumers take to smartphones and tablets to shop with their favorite retail brands, retailers agree that keeping mobile at the top of their marketing priority lists is a smart move. According to the 2015 Shop.org / Forrester Research Inc. ...
To help bricks-and-mortar retailers rise to the online challenge, we have published an e-book detailing five strategically important steps to blend digital and physical sales channels most effectively. Entitled The Omnichannel Playbook – 5 ...
As changing consumer shopping habits increasingly require centralized technologies across traditional point-of-sale, e-commerce, call center and mobile touch points, many retailers plan to implement a unified commerce platform to consolidate those ...
Established retailers have a tough time developing a suitable multichannel strategy. Mature organizational structures and IT environments that have stood the test of time often stand in the way today. EuroCIS.com speaks with Dr. Bernhard ...
At EuroCIS in Düsseldorf, GK Software AG is revealing new and improved solutions, innovative concepts and responses to retailers' latest needs. The main theme of the company's presence at this year's event is the Unified ...
Transparent screens, a virtual point of sale and software retailers can outfit their stores with: at EuroCIS 2015, Umdasch Shopfitting will deliver insights into modern, digital store construction. Before the trade fair, Franz Kendler, Director of ...
OneView Commerce announced the release of I Got It!, the first interactive fitting room application that empowers customers to shop from the privacy and convenience of their own dressing room.Shoppers can communicate with sales staff, browse styles, ...
Linking offline and online channels, bricks and mortar and E-commerce will be highlighted at the forthcoming EuroCIS even more than was already the case at previous editions of the event. This is because multichannel retail is becoming the global ...
A new BearingPoint Institute report, “Will the pre-millennials save retail?” strongly advises physical retailers to take the initiative and push ideas out to customers and not wait for the market to tell them what to do. The report, ...
The electronics retailer Media Markt-Saturn Netherlands recently announced that it has won back market share as a result of enacting an effective omnichannel pricing strategy which utilises Pricer’s solutions. In February, Media ...
Too slow, too error-prone, too hard to handle: as little as five years ago touch technology still met with reservations among most retailers – especially those retail representatives responsible for fast-moving consumer goods. In the ...
Online retailers provide delivery options shoppers don’t want – and don’t offer the ones they do, according to new research from software company OrderDynamics and Opinion Matters. From next-day delivery to in-store stock ...
Amazon sets the standard for retailers in offering a personalised experience for its customers, according to a study launched today by personalised discovery platform company, BloomReach. The research, conducted by RedShift Research, highlights the ...
A new Transactis-Retail Knowledge survey of leading loss prevention professionals shows that 88% see retailers placing a greater focus on fraudulent goods lost in transit (GLIT) claims than they were two years ago, and the same proportion view ...
ChannelAdvisor, a leading provider of cloud-based e-commerce solutions that enable retailers and manufacturers to increase global sales, today announced the results of its Multichannel E-Commerce Study, a survey of more than 200 U.S. and U.K. online ...
Epsilon, the global leader in helping clients create customer connections that build brand and business equity, today released the 2014 Multichannel Trend Report. Based on aggregated 2013 merchandise purchase data, the report shows a 2% increase in ...
