Technology

Presenting news and products in retail technology: You'll find IT solutions, hardware and software for retailers, as well as practical tips for application.

Thumbnail-Photo: COVID-19 accelerates adoption of contactless payments...
20.05.2020   #payment systems #coronavirus

COVID-19 accelerates adoption of contactless payments

Consumers around the world are switching to contactless to help with social distancing

RBR’s Global Payment Cards Data and Forecasts to 2024 reportreveals how increased contactless card issuance and acceptance combined with changes in consumer behaviour are driving growth in contactless payments. In 2018, the number of ...

Thumbnail-Photo: Behind the curtain: Inside Amazon
18.05.2020   #online trading #marketing

Behind the curtain: Inside Amazon

A Frankfurt startup helps sellers to improve their ranking on the platform

"I want to successfully promote and sell my products on Amazon" - that's the goal of many sellers. It comes as no surprise as the Seattle-based online store has evolved to become the largest e-commerce marketplace in Europe since its ...

Thumbnail-Photo: Contactless? Cross-channel? Consumer-friendly?...
11.05.2020   #mobile payment #payment systems

Contactless? Cross-channel? Consumer-friendly?

Things to look for in a payment solution

Whether it’s e-commerce, point of sale, or mobile payment: we have to pay for our purchase. But what do customers want and expect from a payment solution? How can retailers meet these expectations and are self-checkouts really a faster option ...

Thumbnail-Photo: Stay safe with VariPOS
11.05.2020   #cashpoints #terminals

Stay safe with VariPOS

How technology helps – Stay safe at the point of sale

Technologies for product identification and payment authentication are great for improving the customer experience with speed and accuracy, but these technologies are also being seen as beneficial in the wake of the Coronavirus Pandemic. ...

Thumbnail-Photo: Electronic shelf labels: photo store introduces new technology...
09.05.2020   #electronic shelf labels (ESL) #electric displays

Electronic shelf labels: photo store introduces new technology

Cooperation between Photografica and Delfi Technologies

Photografica is a professional photography store in the heart of Copenhagen. Here, personal counseling and service play a crucial role. To the benefit of both employees and customers, the store has installed electronic price tags.With a central ...

Thumbnail-Photo: Contactless payments without a need for an app or terminals...
07.05.2020   #software as a service (SaaS) #payment systems (software)

Contactless payments without a need for an app or terminals

Payment solution operating on smart codes

XcooBee announced the availability of XcooBee Pay, a complete and efficient system for contactless payments and order taking. XcooBee Pay does not require an app to work and has eliminated all touch and friction points.XcooBee was formed with the ...

Thumbnail-Photo: Local, cross-channel, pared down – retail trends...
27.04.2020   #digital signage #brick and mortar retail

Local, cross-channel, pared down – retail trends

Pointers from 3 EuroShop 2020 exhibitors

Current and future retail trends – what better place to look for them than EuroShop, the World’s No. 1 Retail Trade Fair.iXtenso was there and talked to several exhibitors about their visions and their contribution to the future of ...

Thumbnail-Photo: How to make sure your online shop doesn’t collapse...
20.04.2020   #online trading #e-commerce

How to make sure your online shop doesn’t collapse

To prepare your online shop for peak loads caused by advertising campaigns or cyber attacks

The recommendation of your product by an influencer or the rush of customers for your voucher deal and other successful marketing measures are actually a blessing for every retailer. But they can backfire! ...

Thumbnail-Photo: All hands on deck in food retailing due to the coronavirus pandemic...
15.04.2020   #online trading #e-commerce

All hands on deck in food retailing due to the coronavirus pandemic

How online retailers and delivery services are reacting to changing user behaviour

For a long time, online food retailing was the problem child for German e-commerce. In many other countries, order rates for food were consistently higher than in Germany. Various initiatives by bricks-and-mortar German food retailers to enter the ...

Thumbnail-Photo: The new digital signage landscape: cloud-based...
14.04.2020   #digital signage #artificial intelligence

The new digital signage landscape: cloud-based

Using AI for automation and personalization

Big technology advancements mean digital signage systems are starting to become easier to use, to scale and to integrate, fuelling a market boom that will see the sector worth almost 30 billion dollars in five years' time.In a market that's ...

Thumbnail-Photo: Consumer survey: social distancing is changing shopping habits...
10.04.2020   #brick and mortar retail #payment systems

Consumer survey: social distancing is changing shopping habits

Touchless or self-checkout options preferred for instore shopping during COVID-19 pandemic

Nearly two-thirds of consumers are changing their grocery shopping habits in response to the worldwide COVID-19 pandemic, according to a recent consumer survey from Shekel, pioneers in advanced weighing technologies. And 87 percent of shoppers say ...

Thumbnail-Photo: WirvonHier – Virtual strolling through retailers from the neighborhood...
02.04.2020   #brick and mortar retail #mobile shopping

WirvonHier – Virtual strolling through retailers from the neighborhood

How an app brings local retailers and customers together contactless

Many retailers have had to close their shops due to the Corona crisis. But this does not mean that as a result the connection to the customer has to suffer. The WirVonHier project shows how to reach customers and moreover connect with their needs ...

Thumbnail-Photo: Collaboration of Hobbii.dk with Delfi Technologies...
01.04.2020   #electronic shelf labels (ESL) #electric displays

Collaboration of Hobbii.dk with Delfi Technologies

Danish e-commerce company has found the recipe for physical stores

In August 2019, the popular e-commerce store, Hobbii.dk, opened its first physical store in Roskilde. Within the next three years, the yarn store expects to open another 60 stores. The store universe must be the same offline as well as online - a ...

Thumbnail-Photo: Spit protection instead of push feed systems...
01.04.2020   #security #brick and mortar retail

Spit protection instead of push feed systems

Medium-sized company POS Tuning converts production and develops hygiene products

Special times require special action. The past few weeks have shown that unforeseeable events can simply turn the usual life upside down. The corona virus partially paralyses public life completely. Every contribution that helps to keep a regular ...

Thumbnail-Photo: Our bot is happy to assist you
31.03.2020   #consulting #customer relationship management

Our bot is happy to assist you

Chatbots and AI virtual assistants automate customer service

Chatbots and virtual assistants – some think they are creepy, others consider them a part of daily life. Either way, they patiently answer frequently asked questions related to the opening hours of the nearest supermarket.By now, some ...

Thumbnail-Photo: Shop NEXT 2020
31.03.2020   #online trading #brick and mortar retail

Shop NEXT 2020

Next shopping experience

Due to the retail industry in Southeast Asia is developing rapidly and the retail industry value has exceeded 100 billion dollars. Over 250 exhibitors and 10,000 visitors from 30 countries or regions are expected to participate in Shop Next ...

Thumbnail-Photo: Corona crisis: Contactless payment more popular than ever...
30.03.2020   #brick and mortar retail #cashpoints

Corona crisis: Contactless payment more popular than ever

Practical, fast, and, above all, hygienic

"Please make contactless payment if possible." These or similar notices are currently in the checkout area of many grocery stores. By reducing necessary contact points in the checkout zone, it is hoped to counteract the spread of the ...

Thumbnail-Photo: Saving time and money: More POS systems
30.03.2020   #POS systems #cashpoints

Saving time and money: More POS systems

Saving you time, energy, and space – Traditional checkouts are so yesterday. "Multi Device" is the new way to go

Mobile or hybrid point-of-sale systems are the latest must-have technology and a major trend right now. Rolf Thomann, CEO of the Swiss company 4POS AG explains why retailers increasingly rely on them and describes the many key features and ...

Thumbnail-Photo: Wirecard and Klarna launch joint payment solution for merchants...
27.03.2020   #payment systems #digitization

Wirecard and Klarna launch joint payment solution for merchants

Wirecard embeds all three Klarna payment methods into merchants' checkout

Wirecard, the global innovation leader for digital financial technology, and Klarna, a leading global payments and shopping provider, announced today the launch of a new enhanced joint payment solution. All three Klarna shopping methods, Pay Now, ...

Thumbnail-Photo: Blockchain guideline for companies
26.03.2020   #logistics #delivery

Blockchain guideline for companies

Guideline offers overview of foundational data elements and standards to enable supply chain visibility

GS1 US has published a new guideline titled "Applying GS1 Standards for Supply Chain Visibility in Blockchain Applications," an educational resource that can help industry enable supply chain visibility in blockchain implementations by ...

Thumbnail-Photo: Tired of paperwork? It’s time for AI!
26.03.2020   #consulting #brick and mortar retail

Tired of paperwork? It’s time for AI!

Artificial intelligence helps small and medium-sized retailers to tackle accounting

Accounting - A term that is synonymous with stress for many businesses. The minds behind sevDesk felt the same way, which prompted them to develop accounting software that tackles the annoying paperwork. In this interview, CEO Fabian Silberer talks ...

Thumbnail-Photo: 3D product configuration: individualization online and in real time...
24.03.2020   #online trading #online marketing

3D product configuration: individualization online and in real time

Video interview with Yusuf Sahin, sales consultant at Derwid

The more attractive the presentation of a product, the more likely customers are to decide to buy online.One way of doing this is 3D product configuration, in which all the data and options of a product flow into the background. This allows the user ...

Thumbnail-Photo: FinTechs are reshaping the German payment industry...
16.03.2020   #mobile payment #retail

FinTechs are reshaping the German payment industry

Online retailers and customers prefer modern, fast, and easy financial services

FinTech companies are securing more and more German payment market shares and are turning the traditional banking business model upside down with their innovative digital solutions. This was one of the findings of a recent ECC Köln (Cologne) ...

Thumbnail-Photo: International SEO for e-commerce
12.03.2020   #online trading #e-commerce

International SEO for e-commerce

Product mix strategy proves to be the biggest challenge

If you want to rank internationally, you must make SEO (search engine optimization) an integral part of your e-commerce project management right from the start – and this applies to both the launch and relaunch of a new store. Poor SEO ...

Thumbnail-Photo: Young merchant beats all sales records
12.03.2020   #marketing #electronic shelf labels (ESL)

Young merchant beats all sales records

Electronic shelf labels save time for promotional activities

In 2019, the independent merchant, Matias Paaske, in charge of Min Købmand in Østerild (Denmark), won the "Merchant of the Year" award in the Dagrofa group. The great honor comes after an impressive development of the store ...

Thumbnail-Photo: Password? No need!
09.03.2020   #security #mobile payment

Password? No need!

Interview with Dr. Daniel Schellenberg, COO of IDEE GmbH

Do you have an existing user account? Did you forget your password? No doubt, those are some annoying questions when you shop online. The brains behind IDEE agree and leverage your "digital identity" to make surfing and online shopping ...

Thumbnail-Photo: INTERNET WORLD EXPO 2020
06.03.2020   #e-commerce #cashpoints

INTERNET WORLD EXPO 2020

ROQQIO makes retailers fit for the networked future

ROQQIO will participate in this year's INTERNET WORLD EXPO in Munich on March 10 and 11, the information platform for e-commerce decision-makers and Internet professionals. By visiting the ROQQIO booth in Hall C5, POS-C9, retailers will learn ...

Thumbnail-Photo: One-way street turns into central hub
02.03.2020   #brick and mortar retail #omnichannel

One-way street turns into central hub

Checkout area a game changer for retailers: payment goes “omnichannel“

Retail checkout counters have to rise to the challenge of ever-increasing customer needs and expectations: The checkout as a one-way street, where customers simply pay for their items and physically take them home, is no longer a viable business ...

Thumbnail-Photo: Online payment fraud losses to exceed $200 billion...
02.03.2020   #online trading #mobile payment

Online payment fraud losses to exceed $200 billion

Ongoing high level of data breaches and fraud innovation driving losses

A new study from Juniper Research has found that businesses in e-commerce, airline ticketing, money transfer and banking services, will cumulatively lose over 200 billion dollars to online payment fraud between 2020 and 2024, driven by the increased ...

Thumbnail-Photo: Let-Køb introduces new technology to save time...
02.03.2020   #electronic shelf labels (ESL) #electric displays

Let-Køb introduces new technology to save time

First store in the Let-Køb chain invests in electronic shelf labels

As the first store in the Let-Køb chain, ‘The Old Grocery Store’ at Rømø has chosen to invest in electronic shelf labels to ensure correct labeling of goods and to make sure that the signage always is up-to-date. A ...

Thumbnail-Photo: Helpful customization or furtive manipulation?...
26.02.2020   #customer satisfaction #data management

Helpful customization or furtive manipulation?

How Germans see personalization of online services

To ensure that our online experience is closely tailored to our interests and preferences, algorithms collect our personal data and analyze our online behavior. The data collected are used to infer sensitive information and to shape our digital ...

Thumbnail-Photo: When is the customer especially HAPPY?
26.02.2020   #customer satisfaction #customer relationship management

When is the customer especially HAPPY?

155.9 million data points from over 1,000 retailers globally reveals happiest and unhappiest retail seasons

Easter is the unhappiest major retail event of the year, while shoppers love Halloween shopping, according to data from the world’s leading customer feedback solution, HappyOrNot.The Finnish technology company, which works with retailers such ...

Thumbnail-Photo: Cutting through the tax jungle
25.02.2020   #online trading #e-commerce

Cutting through the tax jungle

Startup helps online retailers to be fully compliant with European VAT regulations

Anyone who sells goods online is obliged to pay value-added tax (VAT). The amount depends on the respective national regulations. But what happens if you have cross-border exports and transactions? How much VAT do sellers have to pay in this case ...

Thumbnail-Photo: For retailers: VR Payment China Solution
20.02.2020   #mobile payment #payment systems

For retailers: VR Payment China Solution

Payment specialist opens the Chinese market to retailers with a comprehensive solution for Alipay and WeChat

VR Payment presents the ‘China Solution’ at the EuroShop 2020: An all-round service package with which retailers can gain access to the Chinese market and profit from the increasing spending by tourists from Asia. In addition to the ...

Thumbnail-Photo: Self-Service for the ultimate customer experience...
19.02.2020   #brick and mortar retail #self-checkout systems

Self-Service for the ultimate customer experience

EuroShop 2020: iXtenso spoke with Diebold Nixdorf

Diebold Nixdorf as a leader in connected commerce offers innovative technologies for the optimized mix of self-service and checkout systems. With the program Storerevolution™ their solutions are a benefit for customers and retailers at the ...

Thumbnail-Photo: Checkpoint: Commitment to the shopping experience...
19.02.2020   #customer satisfaction #brick and mortar retail

Checkpoint: Commitment to the shopping experience

Technologies for satisfied customers

Are you wondering how you can deliver a seamless shopping experience to your customers? Checkpoint's experts provide retailers with three ways to make your customers even happier. Watch the video to learn more. ...

Thumbnail-Photo: Building the bridge between offline and online...
18.02.2020   #online trading #brick and mortar retail

Building the bridge between offline and online

Mobile click & collect station for remote locations

With e-commerce growing stronger every year, there is a rising pressure to run brick and mortar stores more efficiently. One way is to connect online and offline services for the benefit of the customer. Jacob Tveraabak, CEO, and Amanda Cremon, ...

Thumbnail-Photo: Energy saving with communicating glass systems...
18.02.2020   #Trade fair special EuroShop 2020 #EuroShop

Energy saving with communicating glass systems

EuroShop 2020: iXtenso spoke with Saint-Gobain

Saint-Gobain presents their latest innovation on glass for the commercial refrigeration. It offers a concept of digital solutions based on communicating glass systems driven by an application, with the aim to display information to the consumer and ...

Thumbnail-Photo: The cash register capable of everything
18.02.2020   #customer satisfaction #epos systems

The cash register capable of everything

Flexible use from manned checkout to self-checkout point

Customers walking through the store with their own cash register on hand? This versatility of shop technology and shop fittings corresponds to the change in brick and mortar retail. MAGO wants to help retailers to meet this challenge with ...

Thumbnail-Photo: Pay-As-You-Go
17.02.2020   #payment systems #Trade fair special EuroShop 2020

Pay-As-You-Go

VR Payment and BMS Consulting bring fully automated payment to the point of
sale with payfree

For the first time ever, payfree realises the vision of cash register free checkouts without camera surveillance and expensive sensor technology on the shelvesThe payment process begins automatically upon passing the checkout areaInnovative process ...

Thumbnail-Photo: Leveraging your retail strengths with digitization and automation...
16.02.2020   #consulting #brick and mortar retail

Leveraging your retail strengths with digitization and automation

Oliver Voßhenrich of POS Tuning talks about EuroShop 2020 and the promise of process optimization

Retailers have to make multiple decisions every day as it pertains to the point of sale (POS) according to the managing director of POS Tuning. He explains how digitization and automation help the industry to minimize manual processes and free up ...

Thumbnail-Photo: Modern cash management at the bakery counter...
16.02.2020   #payment systems #Trade fair special EuroShop 2020

Modern cash management at the bakery counter

GLORY at EuroShop 2020

"Cash management centralized - all services from the cloud" is the motto of this year's trade fair by payment expert GLORY. At their booth at EuroShop, they will be presenting solutions for automated cash processing. iXtenso spoke with ...

Thumbnail-Photo: Backend integration retail
14.02.2020   #data management #payment systems

Backend integration retail

Smooth real time data exchange

The stationary retail more and more slipped into a defensive position over the past two decades. First by online-shops, which are well established in the meantime. Second by smartphones, allowing shopping from everywhere – even if a customer ...

Thumbnail-Photo: APG: cash drawers are innovative
14.02.2020   #data management #cashpoints

APG: cash drawers are innovative

iXtenso spoke to APG at Euroshop 2020

Anyone who thinks the world of cash drawers is boring is wrong. Because constant innovation for the POS is important and APG Cash Drawer is working on just that. Ben Giese from the iXtenso editorial team spoke to Andrew Carr, Managing Director, ...

Thumbnail-Photo: Toshiba demonstrates the future of shopping at EuroShop 2020...
13.02.2020   #self-checkout systems #Trade fair special EuroShop 2020

Toshiba demonstrates the future of shopping at EuroShop 2020

Toshiba spotlights innovations enabling retailers to create “moments that inspire”

Toshiba Global Commerce Solutions offers EuroShop 2020 attendees a look into the future via its ‘Frictionless Store’, Feb. 16-20, hall 6 booth C41 in Düsseldorf, Germany. Toshiba’s innovative solutions enable retailers to ...

Thumbnail-Photo: Digital tool helps MENY in the fight against food waste...
13.02.2020   #sustainability #app

Digital tool helps MENY in the fight against food waste

Printing discount labels directly from the app

After a convincing test, Dagrofa rolls out the food waste app ‘Whywaste’ in all the Danish MENY stores. At MENY in Solrød, the store has already managed to achieve a significant reduction in food waste. In addition to the app, the ...

Thumbnail-Photo: Effective and Independent
12.02.2020   #epos systems #brick and mortar retail

Effective and Independent

Present and future of self-checkout

Better use of personnel, lowering overhead costs while still providing customers with a smooth and seamless shopping experience – that’s what every retailer strives to accomplish. For Thomas Dibbern, CEO of ALMEX GmbH, there is an ...

Thumbnail-Photo: Light up the future with Posiflex at EuroShop 2020...
11.02.2020   #kiosk terminals #Trade fair special EuroShop 2020

Light up the future with Posiflex at EuroShop 2020

Serviced IoT solutions: personalized, flexible and connected

The Posiflex Group, a synergy of world-leading POS, kiosk, and industrial computing technologies — will bring its Serviced IoT solutions to EuroShop 2020, the leading Europe trade fair for the retail industry, from February 16th – 20th ...

Thumbnail-Photo: Poindus VariPOS TSE Solution
11.02.2020   #security #POS systems

Poindus VariPOS TSE Solution

TSE for German fiscal regulations

Kassensicherungsverordnung (KassenSichV) regulates the technical requirements for electronic recording and security systems, such as Point-of-Sale (POS) systems & electronic cash registers in order to end the manipulation and potential tax ...

Thumbnail-Photo: 7-Eleven pilots cashierless store concept
11.02.2020   #brick and mortar retail #app

7-Eleven pilots cashierless store concept

First cashierless store opens at company headquarters

7-Eleven, Inc. is pushing the technological envelope once again, testing a cashierless store at its corporate headquarters, in Irving, Texas. During the pilot, the 700-square-foot non-traditional store is available to 7-Eleven employees."Retail ...

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Totem srl
Via Sicilia 51/A
56035 Perignano
Psion Teklogix GmbH
Jakob-Kaiser-Str. 3
47877 Willich
Pinnacle Technology Corporation
North 4F, Guangxia Building, Torch High-tech Zone
361000 Xiamen
Nexiga GmbH
Nexiga GmbH
Mozartstr. 4-10
53115 Bonn
shopware AG
shopware AG
Eggeroder Str. 6
48624 Schöppingen
Creaworld.AG
Weitestrasse 3
4512 Bellach
Euro I.D. Identifikationssysteme GmbH & Co. KG
Metternicher Straße 4
53919 Weilerswist
Inframon
4 Abbey Street
RG1 3BA Berkshire
BECKER & PARTNER KG
Lademannbogen 6
22339 Hamburg
POS Systemhaus GmbH
POS Systemhaus GmbH
Ruhrstraße 90
22761 Hamburg
Adler ProMedia
Bürgermeister-Finsterwalder-Ring 10
82515 Wolfratshausen
PresTop b.v.
PresTop b.v.
de Dintel 31
5684 PS Best
Wacom Europe GmbH
Wacom Europe GmbH
Europark Fichtenhain A9
47807 Krefeld
Sapphire Systems Plc
The Shard 32 London Bridge Street
SE1 9SG London
WG Global GmbH
WG Global GmbH
Sägewerkstr. 3
83416 Surheim
Objekt Wadgassen GmbH und CO KG.
Saarstraße 20
66787 Wadgassen
tvONE Ltd
Continental Approach, Westwood Industrial Estate
CT9 4JG Margate, Kent
CST - Computer Simulation Technology (CST GmbH)
Bad Nauheimer Str. 19
64289 Darmstadt
knausXware UG (haftungsbeschränkt)
Fritz-Reichle-Ring 10
78315 Radolfzell
GE Security GmbH
GE Security GmbH
Im Taubental 16
41468 Neuss
ImPuls AG
Dießemer Str. 163
47799 Krefeld
E.E.P.D. GmbH
Gewerbering 3
85258 Weich
Byways
Amaric House, Bramingham Business Park, Enterprise Way
LU3 4BU Luton
Apinauten GmbH
Apinauten GmbH
Hainstraße 4
04109 Leipzig
ProPerforma GmbH
Hohenzollernring 25
50672 Köln
aifora GmbH
aifora GmbH
Kesselstr. 5-7
40221 Düsseldorf
Square
250 Tottenham Court Road
W1T 7QZ London
JosDeVries The Retail Company
JosDeVries The Retail Company
Lübkestr. 20
44141 Dortmund
Digit Professional
Digit Professional
Nijverheidsweg 1D-E
6651 KS Druten
Touch2View
Touch2View
59 Allfarthing Lane
SW18AR London
Kalms Shoptic Display GmbH & Co. KG
Kalms Shoptic Display GmbH & Co. KG
Junkersstraße 14
30179 Hannover
J2 Retail Systems Ltd.
J2 Retail Systems Ltd.
Clayton Road, Birchwood
WA3 6RP Warrington
Online Software AG
Online Software AG
Bergstraße 31
69469 Weinheim
Led Display Wall
6/B, Hongfu Bao Industrial Park, West Fuwei Street, Xiashi Wei,Fuyong Town, Bao’an District
518000 Shenzhen
Diebold Nixdorf
Diebold Nixdorf
Heinz-Nixdorf-Ring 1
33106 Paderborn
Xtreme Media Pvt Ltd
B/29-30, Third Floor, Shri Ram Industrial Estate, G. D Ambekar Road, Wadala (W)
400 031 Mumbai
PERSPECTIX AG
PERSPECTIX AG
Hardturmstrasse 253
8005 Zürich
Pepi GmbH
Steingasse 6a
4020 Linz
Signal Iduna
Signal Iduna
Joseph-Scherer-Straße 3
44139 Dortmund
STULZ GmbH
Holsteiner Chaussee 283
22457 Hamburg
SDL plc.
Waldburgerstraße 21
70563 Stuttgart
Stocard GmbH
Amtsstraße 8
67059 Ludwigshafen
Kesslers International
11 Rick Roberts Way
E15 2NF London
Swisslog Rohrpostsysteme GmbH
Swisslog Rohrpostsysteme GmbH
Hansacker 5+7
26655 Westerstede
optimAS Group GmbH
Im Schörli 3
8600 Dübendorf
Axper Europe
Ave des Harmonies, Cran Gevrier
74960 Annency
FACO Immobilien GmbH
Römermauer 8
54634 Bitburg
ETRON Softwareentwicklungs- und Vertriebs GmbH
ETRON Softwareentwicklungs- und Vertriebs GmbH
Europaring F15
2345 Brunn am Gebirge
Inurface Media
222 Regent Street
W1B 5TR Soho London